Web Africa ADSL general feedback

yay.... unable to send e-mail. Fantastic WA!!!

2012-03-27 06:44:03 H=smtp-proxy1.wa.co.za [41.185.62.5]:63669 I=[64.x.x.38]:25 rejected EHLO or HELO smtp-proxy1.wa.co.za: Your message was rejected because smtp-proxy1.wa.co.za [41.185.62.5]:63669 is blacklisted at xbl.spamhaus.org see http://www.spamhaus.org/query/bl?ip=41.185.62.5 for an explanation
 
GG WebAfrica, it's 5am and pages won't even load never mind streaming media. Isn't this the least busiest time of day for your network???

Axxess LITE account is working fine at 1MB/s

Morning.

Everything looks fine on our networks this morning. At 5am the traffic isn't particularly busy. Have you contacted our ADSL guys to see if they can troubleshoot further?

yay.... unable to send e-mail. Fantastic WA!!!

Strange... Can you drop me a PM with your client code so I can have our Hosting guys investigate this for you. Thanks :)
 
Strange... Can you drop me a PM with your client code so I can have our Hosting guys investigate this for you. Thanks :)

WOW. Really?!?! I need to contact YOU to tell you that your SMTP servers are blacklisted on RBL!?!?! What are we? Your customers, or your peons monitoring your network???
 
WOW. Really?!?! I need to contact YOU to tell you that your SMTP servers are blacklisted on RBL!?!?! What are we? Your customers, or your peons monitoring your network???

Maybe taken a little out of context...
I'm not asking you to report anything, but rather allowing me the chance to have your account looked at to see what issues are where.

We do have monitoring setup for cases like these, however I'd still like to double check on what we can improve.
 
I have been experiencing terrible performance on my line the last week or so. I constantly have to reset my router. Either the speeds are dog slow on my 4mb line or I simply loose connectivity all together. :(
 
I have been experiencing terrible performance on my line the last week or so. I constantly have to reset my router. Either the speeds are dog slow on my 4mb line or I simply loose connectivity all together. :(

Exact same story. Going through precisely that right now.

Connectivity is awful right now.
 
Same on my office account. Trying to remote into office but they're experiencing very erratic internet connectivity on the 10mb / RedAfrica account.
 
Internet is barely usable at the moment! 2 minutes to load a page on a 10 Mbps line!
 
I tried getting into Diablo 3 no less than six times, each time it disconnected me.

Switched to Afirhost, logged in without a hitch.

Thank the internet gods for Afrihost and their end-of-month 2GB-for-1 special.

WebAfrica... :/ I am disappoint.
 
Cant get into WOW either. Its gotten a little better but still terrible.:mad:

Browsing on my iPad on 3G just to post this...
 
Date: 27 March 2012
Attending: Network Engineers
Impact : Degraded download speeds for ADSL users.

We apologise for the inconvenience caused.
 
Make it quick Network Engineers! It's pointless having the problem resolved after we've all buggered off back home!
 
This really is pathetic - takes ages for a page to load; streaming internet radio is more like a puddle and in fact is unusable; still waiting after minutes for a basic page to load. Reading above this is happening to many people and not a peep from WA

Have to say my browsing has become slower and slower over the past few weeks and also have the timeouts. This really is annoying as for many aspects I might as well be on a slow 384 line.

This just seems to go on and on - some days good, then the wheels fall off for a while; promises, maybe some action......
 
"One of our IPC links with Telkom is currently down. The issue was immediately escalated to Telkom.

The issue seems to be related to an upgrade scheduled for next week Monday. According to Telkom, the engineers on their side was busy preparing the config for this scheduled upgrade which could potentially be the cause of the current issue."
 
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