Web Africa's new ADSL pricing revealed

I based it on the following:
http://www.afrihost.com/images/ADSL-29-per-GB.jpg

Which other questions would you like me to answer isp-insider?

If you read the FAQ, you will see it was originally made possible by creative use of funds however, they said, if they get enough subscribers (and subsequent lower wholesale costs) or SEACOM comes through, the special will never end. ISP-Insider seems to think that has happened.
 
Okay, I am so let down that I .... never mind.
WA has now shown that they consider a R1-00 reduction significant, all right then, I stayed with your IS local because there was almost no difference between you, and the other companies offering this service, now I'm going to employ your marketing strategy and I'm going to look for someone else who offers the same service and they only need to be cheaper by R1-00 or more.

Oh look, found someone!
 
Krayon whats with the IS local? I was really hoping to see a change there? or at least the addition of freezone, I was really hoping I could afford a 10gb local account from you guys.....
 
I based it on the following:
http://www.afrihost.com/images/ADSL-29-per-GB.jpg

Which other questions would you like me to answer isp-insider?


May I ask for your comment on how Do Broadband and saol.com summer slam package compares to your accounts. Your account only include blended usage [aka international] where most of the other companies includes large amounts of local. Now you might say well you guys have the free zone. But with 30GB and 50GB local respectfully to be used on any local servers don't you think that you guys can step it up one notch by adding some local to the bundle to make it a good bundle.

I'm paying saol.com R557 for 4mb line with 3GB international and 50GB local. That is R58 for the extra 50GB of local. So I'm afraid that yes your offering are more affordable that they were in the past. They have yet to compete with the competitors.
 
Hardly. I was also waiting for a response in this regard but your response confirms that there is nothing to be gained from using WA unless you have a combined package. You keep harping on about how easy it is to swop your line to WA, but for crying in a bucket, if you don't want to there appears to be nothing to be gained (apart from gaining a lighter wallet). You merely used that post as a soap-box marketing opportunity. What Linoman asked was what is the advantage of using WA bandwidth. If you advertise bandwidth only, then at least stop treating us like infants and answer questions proposed about bandwidth only pricing, as opposed to deflecting all questions to combined packages discussions. Telling us that we cannot ignore it is all good and well, but I'm telling you I'm not swopping it to WA merely for the sake of getting bandwidth that's still even more expensive than Afrihost. So where's the benefit for me, as a WA bandwidth user? And if you feel the urge to mention line-cost again, don't bother replying...

All companies are not alike, spar is different to pick n pay who is different to woolworths. Each has their own stategy and niche market.

To customers looking for a complete option, we are there company, for people like yourself who are only interested in large amounts of data we will not look as appealing.
 
Krayon whats with the IS local? I was really hoping to see a change there? or at least the addition of freezone, I was really hoping I could afford a 10gb local account from you guys.....

You should know that this WILL NOT be possible. Webafrica simply resell another ISP's bandwidth [Internet Solutions]
 
Should we be this upset with WebAfrica?

Did they guarantee that they would be dropping their prices significantly this month?

Are we not feeling let down because our own expectations were not met?

I think that their DSL Complete accounts are a good option for those of us who
don't abuse torrents and P2P networks or spend a great deal of of time on Youtube
and the like. The service that they are offering appeals to me. Your mileage may differ,
but we are free to choose whatever ISP meets our needs. It is just a pity that we still have
to pay twice for the same length of copper. [thank you, Telkom]

If Telkom Do Broadband Level 2 didn't give me 20Gb of local bandwidth to use over at Do Gaming,
I would switch to WebAfrica's DSL Complete 2. At R249 for 384k line rental and 3Gb of international
data, it appears cheaper than the R258 I pay Do Broadband. It's the additional local bandwidth that clinches it for me.
I look at it like this:R106 gets me 3Gb international and 20Gb local. Consider what it would cost to buy that amount of
local bandwidth.

Though I was disappointed when I read about this morning, I am not about to dump WebAfrica just yet.
The possibility of being able to download game demos and video clips from their Steam servers without
any of my precious bandwidth being deducted [so I am uncapped when using FreeZone] is too great a pull factor
for me to want to forego it. I am going to keep buying prepaid bandwidth from WebAfrica as a backup
and see what offerings they present in July.

If I understand correctly, WebAfrica are still buying SAT3/SAFE bandwidth and therefore have to pay whatever
price Telkom sets if they wish to use that line.It is to be expected then that there prices would be higher than those
ISPs using SEACOM and allegedly running at a loss. Things could change once EASSy becomes operational and
Telkom announces their yearly price and bandwidth adjustments. Who knows, WA may even start using
the Seacom cable.

Am I downhearted? No.
 
@ Linoman,

Let's assume you are on a 3GB package, at 29* per GB = R87 +152 for your line = R239 per month * remember this is a special rate
Our combination offer works out to R249. This is not a special, this is our standard pricing.

That is only a R10 difference in reality.

So what you are saying is that those of us that do not want to make use of combination offers should just go away... OK.

As for the advantages of being with Web Africa:

DSL console for monitoring usage

You are not even close to the only ISP that offers that, just about every ISP offers that feature , and some offer a more advanced version than you do.

Prepaid topups never expire

Fair enough, that's a nice extra, but again I'm sure you are not the only ones.

Having 1 monthly account for line and bandwidth

Not true, I have a Telkom account and a WA account, if I move my line to WA I still have a telkom account and a WA account. for me at least this is not something I would consider an extra. and neither is this unique to WA


24/7 dedicated adsl support

Again, this is not saomething that makes the WA offer unique, and definately not worth double the price.

Auto top ups

Nice feature, but not exactly a clincher.

Sms notifications
DSL Secure
FreeZone
Steam Content Server (going live soon)
Reliable network
No contract periods
Free Gaming Service

All nice to haves, none unique, and not one worth paying more than almost every other ISP in S.A.

Hope this answers your question.
People can keep choosing to ignore the line cost, but it is real and we do compete well when all costs are factored in.[/QUOTE]
 
Krayon whats with the IS local? I was really hoping to see a change there? or at least the addition of freezone, I was really hoping I could afford a 10gb local account from you guys.....

We resell this from IS, no changes have been made on there side in a while so we do no have any savings to pass on just yet.
 
Considering that you guys buy mbps, can we get a Heroes of Newerth server now?
 
Should we be this upset with WebAfrica?

Did they guarantee that they would be dropping their prices significantly this month?

Are we not feeling let down because our own expectations were not met?


I think that their DSL Complete accounts are a good option for those of us who
don't abuse torrents and P2P networks or spend a great deal of of time on Youtube
and the like. The service that they are offering appeals to me. Your mileage may differ,
but we are free to choose whatever ISP meets our needs. It is just a pity that we still have
to pay twice for the same length of copper. [thank you, Telkom]

If Telkom Do Broadband Level 2 didn't give me 20Gb of local bandwidth to use over at Do Gaming,
I would switch to WebAfrica's DSL Complete 2. At R249 for 384k line rental and 3Gb of international
data, it appears cheaper than the R258 I pay Do Broadband. It's the additional local bandwidth that clinches it for me.
I look at it like this:R106 gets me 3Gb international and 20Gb local. Consider what it would cost to buy that amount of
local bandwidth.

Though I was disappointed when I read about this morning, I am not about to dump WebAfrica just yet.
The possibility of being able to download game demos and video clips from their Steam servers without
any of my precious bandwidth being deducted [so I am uncapped when using FreeZone] is too great a pull factor
for me to want to forego it. I am going to keep buying prepaid bandwidth from WebAfrica as a backup
and see what offerings they present in July.

If I understand correctly, WebAfrica are still buying SAT3/SAFE bandwidth and therefore have to pay whatever
price Telkom sets if they wish to use that line.It is to be expected then that there prices would be higher than those
ISPs using SEACOM and allegedly running at a loss. Things could change once EASSy becomes operational and
Telkom announces their yearly price and bandwidth adjustments. Who knows, WA may even start using
the Seacom cable.

Am I downhearted? No.

I hear what you say. But they commented that their offerings will over shine their IS offering [accounts] But yet they are almost 3 times more expensive with their local. So I think it is Webafrica that created the expectation [not promised] that pricing will be reduced and be competitive. Now tell me. Do you think that their offering are competitive? IF so then yes they have succeeded in impressing you. But for me there are other offerings that are cheaper for the same thing. So its not competitive.
 
All companies are not alike, spar is different to pick n pay who is different to woolworths. Each has their own stategy and niche market.

To customers looking for a complete option, we are there company, for people like yourself who are only interested in large amounts of data we will not look as appealing.
OK once again.. not nice. I'm not after "LARGE amounts of data", I've always been with WA because of

  1. Pre-paid
  2. Support
  3. The online web based stats

Right now the pre-paid is cheaper with Afrihost which is currently R39.00 (First time I actually logged on to check was a few minutes ago after reading this post) and it also never expires from this page: : http://www.afrihost.com/adsl-prepaid-bandwidth.php

Next the support. I am even more disappointed with comments like this above since to me, the above says:
"You are not the Niche we are looking at targeting from now on (read as: mommy's and daddy's who want an all in one package so screw you), and since its not "appealing" to me.. I should look else where?"

Is that really the statement WA is trying to make right now?

PS: As to the web based features, Can anyone else tell me if afrihost have the same?

EDIT: I forgot another reason. It was that if my account got hacked as it did with Telkom. Being prepaid meant that they only got a small amount of BW. Not ALL of it. So the auto-top up feature is acuatlly a CON.. not a PRO for me, and I wont EVER use it
 
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Only thing WA has going for them is the steam server. Will be sticking with afrihost and may get a prepaid account from wa if the steam server delivers.
 
OK once again.. not nice. I'm not after "LARGE amounts of data", I've always been with WA because of

  1. Pre-paid
  2. Support

Right now the pre-paid is cheaper with Afrihost which is currently R39.00 (First time I actually logged on to check was a few minutes ago after reading this post) and it also never expires from this page: : http://www.afrihost.com/adsl-prepaid-bandwidth.php

Next the support. I am even more disappointed with comments like this above since to me, the above says:
"You are not the Niche we are looking at targeting from now on (read as: mommy's and daddy's who want an all in one package so screw you), and since its not "appealing" to me.. I should look else where?"

Is that really the statement WA is trying to make right now?

My Feeling Exactly, seems that Kryaon is trying to tell anyone who has more than two braincells to bang together to fck off, and leave them to sell overpriced bandwidth to "Mom and Pop" ala M-WEB.
 
People can keep choosing to ignore the line cost, but it is real and we do compete well when all costs are factored in.

While I will agree the bundled prices aren't bad, I have to ask why similar prices on data only packages couldn't be achieved.
Businesses have been paying Telkom for the ADSL access portion for YEARS (literally). It has been cemented that ADSL access and data are separate. To try and explain that everything must be bundled now, plus the hassle (and risk?) involved in moving the access portion to webafrica will just not fly. Plus, to top it all off a better saving can be achieved by simply canceling with webafrica and opening an account with one of the "smaller" ISPs.

The outcome is this:
It looks like Webafrica is trying to get rid of its current subscriber base in favour of clients who are more interested in all in one packages rather than providing something to the community who have come to expect market changing prices from WA. Hence the outcry ...

Honestly, I wasn't expecting WA to match Afrihost or the others. What I was expecting was the average price per gig (packages) to be in the region of R40-R50, prepaid topups to be in the region of R55 and some innovative products (uncapped, uncapped local or one of the hundred suggestions posted in the WA trial forums).

Continuing to mention that Afrihost is selling at a loss is getting a bit boring. Afrihost mentioned that the price would continue for those who ordered the special even if they canceled it in future. Mentioning players like Telkom and Mweb also saddens me as it means that WA have decided to target a different market segment (the same uninformed people that Telkom and Mweb target?). This makes everyone here question whether or not its time to leave WA behind (as we've done with Telkom and Mweb) and move on to greener pastures.
 
Thank you for the reply, however that has not actually answered my question. Allow me to rephrase it.

I am not interested in moving my ADSL rental away from Telkom to Web Africa. The reason for this, I can swap and choose any ISP at any moment, if I need the line repaired I can cut out the middle man and go straight to Telkom to have any issues sorted out. Until LLU happens I will not be moving my ADSL line away from Telkom.

Now that I have explained that, allow me to continue.

I will be using Afrihost for the rest of my calculations, I see you assume I only use 3GB of international internet a month, however a month it can range any where from 10GB to 30GB depending on my overall usage pattern for that month.

10GB Price:

Web Africa: R490+R157 (line)=R647 per a month.
Afrihost: R290+R157 (line)=R447 (Now that is assuming that it costs R29 per a gig, which will remain as long as I stay on my current package with them.

Price Difference= R200

Or with Afrihost's topup special of R14.50 per a gig I end up with the following calucation (granted doesn't happen all the time but quite reguarly)

R145+R157 (line) =R302

Price Difference between Web Africa and Afrihost in this case is R345.

DSL console for monitoring usage- I get that with Afrihost
Prepaid topups never expire-At R14-50/R29 per a gig at Afrihost I don't mind if it does.
Having 1 monthly account for line and bandwidth- I don't want that!
24/7 dedicated adsl support- I don't need that, not to mention Afrihost does have ADSL support if needed.
Auto top ups-Afrihost has it as well.
Sms notifications-Afrihost has that as well.
DSL Secure-I am not worried about needed that, as no one else has my user information and I have taken steps to prevent compromise from happening.
FreeZone-Not interested in online gaming
Steam Content Server (going live soon)- I don't use steam.
Reliable network-Never had a problem with Telkom and Afrihost in this regard.
No contract periods-No contract with Afrihost either.
Free Gaming Service-If it is free then why is the price included in your GB prices? (again I don't need/want this)

Taking all of this into account what advantage does Web Africa have for me, at your current prices?






@ Linoman,

Let's assume you are on a 3GB package, at 29* per GB = R87 +152 for your line = R239 per month * remember this is a special rate
Our combination offer works out to R249. This is not a special, this is our standard pricing.

That is only a R10 difference in reality.

As for the advantages of being with Web Africa:

DSL console for monitoring usage
Prepaid topups never expire
Having 1 monthly account for line and bandwidth
24/7 dedicated adsl support
Auto top ups
Sms notifications
DSL Secure
FreeZone
Steam Content Server (going live soon)
Reliable network
No contract periods
Free Gaming Service

Hope this answers your question.
People can keep choosing to ignore the line cost, but it is real and we do compete well when all costs are factored in.
 
"Mom and Pop" ala M-WEB.
ala MWEB is exactly what I was thinking of. All I've said so far in this thread (with out any response from anyone at WA) was: Sweet all in one packages.. What about us LOYAL prepaid customers.

If the above statement is REALLY what WA are aiming for. Then I really am disgusted. I understand it from a marketing prospective as being ala MWEB is what will bring in all the money. Though it goes against what WAMATT said previously about the "loyal supporters" I seriously hope I am mis-reading Krayon's post. If not.. so much for market management.

Reminds me of when I asked to speak to a manager at a store this weekend, and was told to F-off out their store if I was going to shout about the disgusting service. Is this really what SA has become? If anyone complains we get given the finger?
 
You should know that this WILL NOT be possible. Webafrica simply resell another ISP's bandwidth [Internet Solutions]
Sorry I don't know about this stuff

We resell this from IS, no changes have been made on there side in a while so we do no have any savings to pass on just yet.
But your tier 1 now? or does that just apply to the SAIX? and is the SAIX more expensive? (noting how the price is different between SAIX and IS local)
 
ala MWEB is exactly what I was thinking of. All I've said so far in this thread (with out any response from anyone at WA) was: Sweet all in one packages.. What about us LOYAL prepaid customers.

If the above statement is REALLY what WA are aiming for. Then I really am disgusted. I understand it from a marketing prospective as being ala MWEB is what will bring in all the money. Though it goes against what WAMATT said previously about the "loyal supporters" I seriously hope I am mis-reading Krayon's post. If not.. so much for market management.

Reminds me of when I asked to speak to a manager at a store this weekend, and was told to F-off out there store if I was going to shout about the disgusting service. Is this really what SA has become? If anyone complains we get given the finger?

Unfortunately that does seem to be the case, really dissapointing... b.t.w when are WA planning to trade mark "going live soon"? it's used often enough.
 
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