Web Squad ISP

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waynea

New Member
Joined
Aug 30, 2011
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9
websquadza said:
No net issues or reported issues from Vumatel yet. Can you submit a ticket?
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Network outage notification: We are currently experiencing intermittent connectivity problems on the vumatel network in Capetown, areas affected are Stellenberg, Stellenridge, Ridgeworth. Vumatel engineers are working on resolving the issue. Regards support Home-connect.-Home Connect System

From someone in our community group, Bo Oakdale Bellville
 
websquadza

websquadza

WebSquad
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3,322
waynea said:
Network outage notification: We are currently experiencing intermittent connectivity problems on the vumatel network in Capetown, areas affected are Stellenberg, Stellenridge, Ridgeworth. Vumatel engineers are working on resolving the issue. Regards support Home-connect.-Home Connect System

From someone in our community group, Bo Oakdale Bellville
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We've received this notification as well and updated our Network status page.

Napalm said:
it was up for a bit now (40min +-..) but it's dead again.

I have rebooted the equipment. Just to make sure it's not that.
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Power issue at the Stellenberg POP. Techs are on site and have localised the issue.
 
websquadza

websquadza

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PsyWulf said:
Big outage in fourways area from what I gather on Vuma
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Yeah, jHB North region seems to be affected - these suburbs were down this morning.

• Bromhof
• Jukskei Park
• Norscot
• Northwold
• Olivedale
• Randpark Ridge
• Sundowner

Latest Update from Vumatel:

Technicians have completed the temporary repair and services have restored.

They will be hauling in a new fibre cable today and when it's ready they will cut the damaged cable and splice onto the new cable.

These services will therefore drop again during the course of today but we will notify you before it does.
 
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Cowboy619

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Dec 6, 2009
Messages
864
@websquadza Vumatel trenched Southern Suburbs Cape Town down. No internet, only flashing green ONT light

EDIT : Back up now

EDIT 2: down again
 
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websquadza

websquadza

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Cowboy619 said:
@websquadza Vumatel trenched Southern Suburbs Cape Town down. No internet, only flashing green ONT light

EDIT : Back up now

EDIT 2: down again
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Not sure if you're affected by the power issue at the Plumstead South DS? It's quite a large area that's fed by it. If not, please send a ticket.
 
websquadza

websquadza

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Cowboy619 said:
Yes I am in the same area. It just came back up now
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Seems that the second outage wasn't updated on the incident management side, but we received quite a number of tickets. Will update if we hear more, but should be resolved now.
 
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pouroverguy

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Joined
Feb 7, 2013
Messages
1,752
websquadza said:
Seems that the second outage wasn't updated on the incident management side, but we received quite a number of tickets. Will update if we hear more, but should be resolved now.
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I'm not with Websquad, but I'm also using Vumatel in the same area and it's still down. If you get any eta or news, please let us know :)
 
websquadza

websquadza

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websquadza said:
Thanks for the updates.
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Latest Update (Plumstead South DS):
Technicians are experiencing difficulties with keeping the second air conditioner running to cool the pop down sufficiently. Only one air conditioner is operating normally
 
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