Web Squad ISP

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No net issues or reported issues from Vumatel yet. Can you submit a ticket?
Network outage notification: We are currently experiencing intermittent connectivity problems on the vumatel network in Capetown, areas affected are Stellenberg, Stellenridge, Ridgeworth. Vumatel engineers are working on resolving the issue. Regards support Home-connect.-Home Connect System

From someone in our community group, Bo Oakdale Bellville
 
Network outage notification: We are currently experiencing intermittent connectivity problems on the vumatel network in Capetown, areas affected are Stellenberg, Stellenridge, Ridgeworth. Vumatel engineers are working on resolving the issue. Regards support Home-connect.-Home Connect System

From someone in our community group, Bo Oakdale Bellville

We've received this notification as well and updated our Network status page.

it was up for a bit now (40min +-..) but it's dead again.

I have rebooted the equipment. Just to make sure it's not that.

Power issue at the Stellenberg POP. Techs are on site and have localised the issue.
 
Big outage in fourways area from what I gather on Vuma
 
Big outage in fourways area from what I gather on Vuma

Yeah, jHB North region seems to be affected - these suburbs were down this morning.

• Bromhof
• Jukskei Park
• Norscot
• Northwold
• Olivedale
• Randpark Ridge
• Sundowner

Latest Update from Vumatel:

Technicians have completed the temporary repair and services have restored.

They will be hauling in a new fibre cable today and when it's ready they will cut the damaged cable and splice onto the new cable.

These services will therefore drop again during the course of today but we will notify you before it does.
 
Got an IP I can test to? All our probes are showing pretty consistent times throughout - nothing setting off alarms. Perhaps a particular route/service?
37.244.62.240
37.244.63.92

One of those, it is back to normal now though
1583867536282.png
 
@websquadza Vumatel trenched Southern Suburbs Cape Town down. No internet, only flashing green ONT light

EDIT : Back up now

EDIT 2: down again
 
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@websquadza Vumatel trenched Southern Suburbs Cape Town down. No internet, only flashing green ONT light

EDIT : Back up now

EDIT 2: down again

Not sure if you're affected by the power issue at the Plumstead South DS? It's quite a large area that's fed by it. If not, please send a ticket.
 
Seems that the second outage wasn't updated on the incident management side, but we received quite a number of tickets. Will update if we hear more, but should be resolved now.

I'm not with Websquad, but I'm also using Vumatel in the same area and it's still down. If you get any eta or news, please let us know :)
 
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