Web Squad ISP

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
22,278
@websquadza

How is that issue with our slow speeds to JHB coming?

Code:
   Speedtest by Ookla

     Server: Vox Telecom - Johannesburg (id = 7254)
        ISP: Web-Squad-Connect
    Latency:    20.12 ms   (0.71 ms jitter)
   Download:   243.17 Mbps (data used: 346.5 MB)
     Upload:    95.45 Mbps (data used: 80.9 MB)
Packet Loss: Not available.
 Result URL: https://www.speedtest.net/result/c/057e264a-2147-4a03-8a85-d6899f4969dd

   Speedtest by Ookla

     Server: Mweb - Johannesburg (id = 1817)
        ISP: Web-Squad-Connect
    Latency:    20.92 ms   (0.29 ms jitter)
   Download:   364.11 Mbps (data used: 331.1 MB)
     Upload:    95.63 Mbps (data used: 94.1 MB)
Packet Loss:     0.0%
 Result URL: https://www.speedtest.net/result/c/087ebf07-a344-4de3-b3d2-d29a9cd37f76
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,013
@websquadza

How is that issue with our slow speeds to JHB coming?

Code:
   Speedtest by Ookla

     Server: Vox Telecom - Johannesburg (id = 7254)
        ISP: Web-Squad-Connect
    Latency:    20.12 ms   (0.71 ms jitter)
   Download:   243.17 Mbps (data used: 346.5 MB)
     Upload:    95.45 Mbps (data used: 80.9 MB)
Packet Loss: Not available.
Result URL: https://www.speedtest.net/result/c/057e264a-2147-4a03-8a85-d6899f4969dd

   Speedtest by Ookla

     Server: Mweb - Johannesburg (id = 1817)
        ISP: Web-Squad-Connect
    Latency:    20.92 ms   (0.29 ms jitter)
   Download:   364.11 Mbps (data used: 331.1 MB)
     Upload:    95.63 Mbps (data used: 94.1 MB)
Packet Loss:     0.0%
Result URL: https://www.speedtest.net/result/c/087ebf07-a344-4de3-b3d2-d29a9cd37f76

Afternoon. Can you check this again? After all the changes, we seemed to miss one small MTU setting.
 

joburg_guy

Active Member
Joined
May 13, 2009
Messages
39
I made the switch to OS away from VT during last month - very happy with service still.

I am struggling though with getting the IPv6 component running - have tried both with VyOS and now moved over to pfSense but not getting it right...

Anybody got some exp with any of these more arcane systems and willing to give an assist?

Woould also be able to set up a HowTo doc once it is all working to share :)
 

Gimli

Senior Member
Joined
Feb 8, 2005
Messages
524
@websquadza offered me a trial account when I'm back from leave. If that works out I'll set it up on pfsense as well, will report here if I run into issues.
 

joburg_guy

Active Member
Joined
May 13, 2009
Messages
39
I made the switch to OS away from VT during last month - very happy with service still.

I am struggling though with getting the IPv6 component running - have tried both with VyOS and now moved over to pfSense but not getting it right...

Anybody got some exp with any of these more arcane systems and willing to give an assist?

Woould also be able to set up a HowTo doc once it is all working to share :)
I have just finished configuring an opnSense box and it is working 100% :D
 

kayvee

Expert Member
Joined
Jan 3, 2008
Messages
3,532
How long does it normally take to downgrade on Vuma? I submitted a ticket yesterday.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,013
How long does it normally take to downgrade on Vuma? I submitted a ticket yesterday.

I’ve spoken to our FTTH team. Looks like there’s a technical difficulty on the Vuma portal processing this downgrade. It’s been escalated to Vumatel. We’ll keep you updated on the ticket.
 

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
22,278
Checking up here. Our tests are showing no issues, will get back to you ASAP.

Thanks.

The speed to the Vox server has actually gone down. MWEB one is slightly faster but nothing significant.

Code:
   Speedtest by Ookla

     Server: Vox Telecom - Johannesburg (id = 7254)
        ISP: Web-Squad-Connect
    Latency:    20.01 ms   (0.56 ms jitter)
   Download:   169.94 Mbps (data used: 326.9 MB)
     Upload:    95.58 Mbps (data used: 81.0 MB)
Packet Loss: Not available.
 Result URL: https://www.speedtest.net/result/c/1ccec50a-109e-4d75-8bd9-1af833431932

   Speedtest by Ookla

     Server: Mweb - Johannesburg (id = 1817)
        ISP: Web-Squad-Connect
    Latency:    20.61 ms   (0.56 ms jitter)
   Download:   414.47 Mbps (data used: 411.1 MB)
     Upload:    95.61 Mbps (data used: 95.2 MB)
Packet Loss:     0.0%
 Result URL: https://www.speedtest.net/result/c/ef920789-f09a-488e-b7cd-390dc3830a8a
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,013
Thanks.

The speed to the Vox server has actually gone down. MWEB one is slightly faster but nothing significant.

Code:
   Speedtest by Ookla

     Server: Vox Telecom - Johannesburg (id = 7254)
        ISP: Web-Squad-Connect
    Latency:    20.01 ms   (0.56 ms jitter)
   Download:   169.94 Mbps (data used: 326.9 MB)
     Upload:    95.58 Mbps (data used: 81.0 MB)
Packet Loss: Not available.
Result URL: https://www.speedtest.net/result/c/1ccec50a-109e-4d75-8bd9-1af833431932

   Speedtest by Ookla

     Server: Mweb - Johannesburg (id = 1817)
        ISP: Web-Squad-Connect
    Latency:    20.61 ms   (0.56 ms jitter)
   Download:   414.47 Mbps (data used: 411.1 MB)
     Upload:    95.61 Mbps (data used: 95.2 MB)
Packet Loss:     0.0%
Result URL: https://www.speedtest.net/result/c/ef920789-f09a-488e-b7cd-390dc3830a8a

Could be related to their server. Seeing no performance out of VOX when testing from CPT, but tested alternatives (Afrihost and MTN and no issue) and getting the max my NIC on the test server can get (1G).
 

DrJohnZoidberg

Honorary Master
Joined
Jul 24, 2006
Messages
22,278
Could be related to their server. Seeing no performance out of VOX when testing from CPT, but tested alternatives (Afrihost and MTN and no issue) and getting the max my NIC on the test server can get (1G).

Still only peaking at 450 with Afrihost and 350 with MTN.

Code:
   Speedtest by Ookla

     Server: Afrihost - Johannesburg (id = 12286)
        ISP: Web-Squad-Connect
    Latency:    18.96 ms   (0.58 ms jitter)
   Download:   454.71 Mbps (data used: 418.3 MB)
     Upload:    93.78 Mbps (data used: 55.3 MB)
Packet Loss:     0.6%
Result URL: https://www.speedtest.net/result/c/3f1bc835-c259-4240-87e6-92b98bf85c57

   Speedtest by Ookla

     Server: MTN SA - Johannesburg (id = 2990)
        ISP: Web-Squad-Connect
    Latency:    19.67 ms   (0.26 ms jitter)
   Download:   346.37 Mbps (data used: 283.9 MB)
     Upload:    95.16 Mbps (data used: 86.5 MB)
Packet Loss:     0.0%
Result URL: https://www.speedtest.net/result/c/ed2f4e84-a3f4-4daa-bdbc-7d5994b6eba1

Control to a Cape Town server:

Code:
   Speedtest by Ookla

     Server: Clear Access - Cape Town (id = 13922)
        ISP: Web-Squad-Connect
    Latency:     1.36 ms   (0.39 ms jitter)
   Download:   839.84 Mbps (data used: 454.7 MB)
     Upload:    95.38 Mbps (data used: 44.2 MB)
Packet Loss: Not available.
 Result URL: https://www.speedtest.net/result/c/38a86e79-0420-4663-b5ad-26d4bb3d7d6f
 

abudabi

Expert Member
Joined
Aug 7, 2007
Messages
3,490
Just me with a downed openserve line olivedale area?

Have submitted a ticket so no stress if it's just me.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,013
Just me with a downed openserve line olivedale area?

Have submitted a ticket so no stress if it's just me.

I think this is isolated, not seeing any large scale outages- will track this on your ticket.
 

websquadza

WebSquad
Company Rep
Joined
Mar 26, 2018
Messages
2,013
Still only peaking at 450 with Afrihost and 350 with MTN.

Code:
   Speedtest by Ookla

     Server: Afrihost - Johannesburg (id = 12286)
        ISP: Web-Squad-Connect
    Latency:    18.96 ms   (0.58 ms jitter)
   Download:   454.71 Mbps (data used: 418.3 MB)
     Upload:    93.78 Mbps (data used: 55.3 MB)
Packet Loss:     0.6%
Result URL: https://www.speedtest.net/result/c/3f1bc835-c259-4240-87e6-92b98bf85c57

   Speedtest by Ookla

     Server: MTN SA - Johannesburg (id = 2990)
        ISP: Web-Squad-Connect
    Latency:    19.67 ms   (0.26 ms jitter)
   Download:   346.37 Mbps (data used: 283.9 MB)
     Upload:    95.16 Mbps (data used: 86.5 MB)
Packet Loss:     0.0%
Result URL: https://www.speedtest.net/result/c/ed2f4e84-a3f4-4daa-bdbc-7d5994b6eba1

Control to a Cape Town server:

Code:
   Speedtest by Ookla

     Server: Clear Access - Cape Town (id = 13922)
        ISP: Web-Squad-Connect
    Latency:     1.36 ms   (0.39 ms jitter)
   Download:   839.84 Mbps (data used: 454.7 MB)
     Upload:    95.38 Mbps (data used: 44.2 MB)
Packet Loss: Not available.
Result URL: https://www.speedtest.net/result/c/38a86e79-0420-4663-b5ad-26d4bb3d7d6f

will reach out privately to run some diagnostics- should be seeing linewire on these tests
 
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