Web Squad ISP

websquadza

websquadza

WebSquad
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Bionic said:
Why is my latency higher than Springs. I can notice an impact to my internet. Was never like this when I started off.
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I see 3-5 ms between your router and the handover at Teraco, whereas there's 1ms on the Vuma route from springs; which is perfectly ok and explains the few ms variance you see (this is called last mile latency and varies area to area and FNO to FNO). This shouldn't have any noticeable effect on internet at all - what impact are you seeing?
 
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Bionic

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websquadza said:
I see 3-5 ms between your router and the handover at Teraco, whereas there's 1ms on the Vuma route from springs; which is perfectly ok and explains the few ms variance you see (this is called last mile latency and varies area to area and FNO to FNO). This shouldn't have any noticeable effect on internet at all - what impact are you seeing?
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Streaming to EU buffering. As I mentioned before, the 7th hop has jumped from 170 to over 200ms. Was never like this and I'm sure has something to do with my poor experience recently.
 
SpiderGear

SpiderGear

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Is there an issue with international? Looks like my connection is being limited to 200 Mbs since last night?

Local speedtest is fine.

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Bionic

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Somehow the latency has dropped by 20ms. Better but can improve. @websquadza was there any changes done?
 

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SpiderGear

SpiderGear

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websquadza said:
Correct about the upload speed. Vuma didn't provide any price drops on 1000 packages. New upload speed of 200 Mbps (so a 1000/200 for R1499). Remember the 1000 Mbps product was a promo - now it's just permanent and upload is faster.

Our international isn't limited. We reserve the right to limit to 200 (not 100) Mbps, but in the 2 years since this product was introduced, we haven't had to.
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@websquadza

So I'm the first to be limited to 200Mbps?

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SpiderGear

SpiderGear

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MDE said:
200 is upload not download. Again as previous post. What site are you downloading from? Without knowing the basics like IP and service it's almost impossible to determine what the problem could be. Have you run an iperf to determine if you line is fine .. etc.
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Do you even have a 1Gbps service? Otherwise you would know that upload is limited to 100Mbps.

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My international download speed is clearly being throttled. My speedtests are fine.

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websquadza

websquadza

WebSquad
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Bionic said:
Somehow the latency has dropped by 20ms. Better but can improve. @websquadza was there any changes done?
Click to expand...
Intermediate hops and their latencies don't really matter on an MTR; unless their latency affects the subsequent hops. Your resultant latency is still very much the same at +- 200ms. What's of more concern though is the packet loss visible on that last hop - with no packet loss on the hops leading up to it. This would be a killer for streaming. Any other server you can test?
 
SpiderGear

SpiderGear

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websquadza said:
Apologies for the radio silence yesterday all, it was as Monday as a Monday can be..


Checking up on your line status and will revert asap.
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Thanks for the email, how long will the FUP be in effect for, or is this permanent?
 
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Seeyou

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xefor said:
In the FUP, it clearly states there is no data limit. So it has to be something else then.
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  • only P2P traffic (torrents, news servers and similar) traffic will be limited to 200 Mbps
  • International traffic (excluding traffic from CDNs and locally peered networks including, but not limited to: Google, Facebook, Microsoft, Amazon, Fastly, Limelight, Akamai, Cloudflare, HE, Valve (Steam), Apple and more - this list is continually expanding) may be limited to 200 Mbps. We reserve the right to limit international bandwidth to 200 Mbps at any time
Click to expand...

Guess it was one of those.
 
netstrider

netstrider

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They don't really have to provide a reason from the 1Gbps terms there:

We reserve the right to limit international bandwidth to 200 Mbps at any time.

Which to me just means they could do it if they felt its best for their network and is not necessarily a reflection of abuse on the user's part.
 
DrJohnZoidberg

DrJohnZoidberg

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Jul 24, 2006
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My Steam downloads are still hard capped at 100Mbps :(

Looks like I have to switch servers to Belgium again.

EDIT: Belgium also limited to 100Mbps :wtf:
 
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