Web Squad ISP

Meester

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Feb 28, 2007
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141
@websquadza Last night we saw on VumaTel - from me (Northern Suburbs) and a colleague (Gardens/CityBowl) - some spurious packet losses (Fortigate SDWAN SLA reporting ~1-2% packet losses) to Zoom.us, some AWS hosted site and to smtp for Gmail and 8.8.8.8 for DNS responses. It did cause Zoom and Skype some connection drops - also seemed DNS was impacted during this time though pings might've been fine
 

websquadza

WebSquad
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Mar 26, 2018
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3,322
@websquadza Last night we saw on VumaTel - from me (Northern Suburbs) and a colleague (Gardens/CityBowl) - some spurious packet losses (Fortigate SDWAN SLA reporting ~1-2% packet losses) to Zoom.us, some AWS hosted site and to smtp for Gmail and 8.8.8.8 for DNS responses. It did cause Zoom and Skype some connection drops - also seemed DNS was impacted during this time though pings might've been fine
You didn't get any MTRs for us to look at by any chance?
 

ijacobs3

Expert Member
Joined
Oct 15, 2009
Messages
4,139
Looks like someone borked up something on the VLAN configs there. Pinged the L2 guy we know on their team and sorted it out (fairly) quickly.
Evening,

Quick question, would this packet loss be normal? or is that the vooooma cpe dropping ?

1637347742462.png
 

rvanwyk

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Joined
Sep 27, 2007
Messages
1,726
Any one else have no connectivity (red light flashing on CPE) in Wilgeheuwel (Vuma Aerial)?
 

Seeyou

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May 1, 2007
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2,705
@websquadza - quite a few usenet providers seem to use the same DC in the Netherlands. Seems to be 81.171.92.xxx range. The trace / latency to these servers seems more indicative of going London > USA > NL as opposed to London > NL. I think this is a recent thing as I can't remember this being the case before. An example is news-nl.newshosting.com, eu.news.astraweb.com, eunews.frugalusenet.com etc. All seem to take a very roundabout route and have a latency over 230ms.

Any reason for this? Pretty sure this would affect download speeds if packet loss were involved wouldn't it?
 

websquadza

WebSquad
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Mar 26, 2018
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3,322
Still nothing

Our network status page will have any updates that we receive from Vumatel regarding NWIs. Vumatel don’t supply ETRs for network incidents. From what I see, your outage is related to vandalism of infrastructure and the Vumatel team are working on replacing and repairing the damage- I really can’t give you a guess as to how long this will take.
 

Zodiak

Senior Member
Joined
Sep 2, 2009
Messages
973
International speed today ain't looking great, also noticed an extra 20ms latency to London on Speed Test, Fortnite servers which are usually defaulting to the middle east at 120ms latency are now hitting EU instead which much higher latency. Something seems off.
 

websquadza

WebSquad
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Mar 26, 2018
Messages
3,322
International speed today ain't looking great, also noticed an extra 20ms latency to London on Speed Test, Fortnite servers which are usually defaulting to the middle east at 120ms latency are now hitting EU instead which much higher latency. Something seems off.

Any MTRs to these servers we can check? Remember latency changes for every single destination on the planet. Helps narrow it down when we can see what paths may be affected.

Fortnite is hosted on AWS’s network and we have no control over this routing. The moment we hand over (and pick up from) to AWS’s network in JHB, it’s in their hands, this is the same for all networks that peer with AWS in JHB - it could be one of AWS’s paths (east coast) is down.
 
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