Web Squad ISP

Status
Not open for further replies.
@websquadza How does one select a migration / start at the beginning of March on the order form? There are just fields for installation details and total due today price.
 
Seeyou said:
@websquadza How does one select a migration / start at the beginning of March on the order form? There are just fields for installation details and total due today price.
Click to expand...

You can continue and place the order there. At the next stage our Service Delivery team will contact you to arrange for the migration. Octotel have quite a manual process, so i't best if they take over the process and handle it for you. Or please pm me your details and I'll get one of our service team to contact you and make sure it's as seamless as possible.
 
Seeyou said:
Not really a concern as such. I'm on Octotel and was just wondering. I had awful throughput on Cool Ideas when I was with them - switched to AH and suddenly saturated my line, no other changes. CISP used PPPoE and AH uses DHCP but it probably wasn't a factor - I'm merely curious.
Click to expand...

That's quite odd, rarely see any issues with PPPoE. Could have been an MTU issue? What router were you using?
 
To get into the latest "Top ISP" list on mybroadband it's obvious somebody needs to be paid to get it there. Websquad has been A+++ so far in my experience so far. Keep up the good work:thumbsup:.
 
websquadza said:
Looks we didn’t make their cut.. Hard to miss considering this thread has stayed on page 1 for a full year now. Oh well. Maybe next time.
Click to expand...
We went through the same thing for the first few years, the system is based on numbers in the market plus a few other variables.

We were larger than a few listed ISPs at the time as a newcomer but you can't list every newcomer no matter how well they fare.

From what we saw it was more like time in the market vs numbers vs requests = making the list.

Just stick it out, mybb can't refuse majority :)
 
@websquadza are you fiddling with the network? Keep seeing HUGE ping spikes in Dota 2 :/

Seeing ping spike from 30 (usually 1, so I guess I'm on a CPT instance), to 400ms
1581705009853.png

Edit: Back to 1 (still in the same game)
1581705118295.png
 
Last edited:
DarkSt0rm said:
@websquadza are you fiddling with the network? Keep seeing HUGE ping spikes in Dota 2 :/

Seeing ping spike from 30 (usually 1, so I guess I'm on a CPT instance), to 400ms
View attachment 784616

Edit: Back to 1 (still in the same game)
View attachment 784620
Click to expand...

Looks like NAP Africa JHB experienced a little wobbly this evening with 370 Gbps of traffic dropping off around 20:15 (https://www.napafrica.net/peering-traffic/). Looks like traffic volumes are approaching normal levels again. This would've sent some traffic to transit hence the higher latency. I don't have much more information just yet. Will update as we learn more.
 
websquadza said:
Looks like NAP Africa JHB experienced a little wobbly this evening with 370 Gbps of traffic dropping off around 20:15 (https://www.napafrica.net/peering-traffic/). Looks like traffic volumes are approaching normal levels again. This would've sent some traffic to transit hence the higher latency. I don't have much more information just yet. Will update as we learn more.
Click to expand...
No worries, was just curios :)
 
websquadza said:
Looks like NAP Africa JHB experienced a little wobbly this evening with 370 Gbps of traffic dropping off around 20:15 (https://www.napafrica.net/peering-traffic/). Looks like traffic volumes are approaching normal levels again. This would've sent some traffic to transit hence the higher latency. I don't have much more information just yet. Will update as we learn more.
Click to expand...

Indeed, this was an issue on our side in Johannesburg. We had an issue at 20:23 which has since been resolved. Apologies everyone!
 
Looney said:
Wooop wooop, is this the last repair that needs to be done before our internet’s flying again?
Click to expand...
Pings were perfect this morning at like 3am (I'm on cool ideas) but when I woke up now WACS is not being used so cable was working
 

Attachments

  • Screenshot_20200215-030957.png
    Screenshot_20200215-030957.png
    153 KB · Views: 22
websquadza said:
You can continue and place the order there. At the next stage our Service Delivery team will contact you to arrange for the migration. Octotel have quite a manual process, so i't best if they take over the process and handle it for you. Or please pm me your details and I'll get one of our service team to contact you and make sure it's as seamless as possible.
Click to expand...

Unfortunately I had a busy work day and this completely slipped my mind when I didn't get a response here yesterday, so now I'm forced to wait another billing cycle with AH before I can switch over, or end up paying two fibre bills. But I'll keep that in mind for next month.
 
Soooo, @websquad, I’ve got a friend, after much praise from my side, decided to move across, but needed an open serve connection put in, this was 3 weeks ago , and nothing yet... almost no feed back from websquad end, and even less from openserve , :(
 
Status
Not open for further replies.
Back
Top
Sign up to the MyBroadband newsletter
X