Web Squad ISP

Bionic · Oct 21, 2021

Savy561 said:
Are you in KZN? I've noticed the same when playing anything with servers hosted in Johannesburg, playing dota 2 has a constant ping spike from 8ms to 40ms with a little bit of packet loss. Sometimes I can't even see what my ping is with how fast it jumps up and down.

Nope, in jhb

websquadza · Oct 21, 2021

Seeyou said:
129.227.69.198 (actual Apex server, the others should be in the same DC but I'll post any that differ substantially)
116.251.216.51 (VPNGame server with horrendous new path)

Yeah here's another from Singapore, same range:

129.227.69.222

JustAnotherSouthAfrican said:
99.83.199.240 and 75.2.105.73

Thanks for these. Working on these and will have some feedback later today.

websquadza · Oct 21, 2021

Savy561 said:
Are you in KZN? I've noticed the same when playing anything with servers hosted in Johannesburg, playing dota 2 has a constant ping spike from 8ms to 40ms with a little bit of packet loss. Sometimes I can't even see what my ping is with how fast it jumps up and down.

Bionic said:
@websquadza hey. I play Battlefield 5 on PSN. I notice that on your network, the pings are all over the show... From 4ms it can jump to 20. I have tried other isps and theirs stay on 4ms.any reason?

These would all be to local peering from those latencies, which were not seeing any any issues on. If I’d have to guess, it would be something related to the server provider’s upstream peering port (we’ve seen this with Warzone on Optinet via JINX previously). If you could get me an IP, I’d be happy to check who it is and which ports we’re picking them up on, and steer the traffic via an alternate path.

Savy561 · Oct 21, 2021

websquadza said:
These would all be to local peering from those latencies, which were not seeing any any issues on. If I’d have to guess, it would be something related to the server provider’s upstream peering port (we’ve seen this with Warzone on Optinet via JINX previously). If you could get me an IP, I’d be happy to check who it is and which ports we’re picking them up on, and steer the traffic via an alternate path.

196.38.180.1
Thank's as always @websquadza

Zodiak · Oct 21, 2021

Internet seems to have completely died in North Riding

Fcon_Vpro · Oct 22, 2021

Zodiak said:
Internet seems to have completely died in North Riding

Might help to provide your FNO.
From what I know there is Vumatel Aerial, Vuma trenched as well as evotel.

websquadza · Oct 22, 2021

Zodiak said:
Internet seems to have completely died in North Riding

Still down? Saw another ticket for Evotel last night around this time. But that session just seemed to have restarted.

Zodiak · Oct 22, 2021

websquadza said:
Still down? Saw another ticket for Evotel last night around this time. But that session just seemed to have restarted.

It was back up after a few minutes

Seeyou · Oct 22, 2021

websquadza said:
Thanks for these. Working on these and will have some feedback later today.

Anything here? Would be nice to play on Singapore again.

Seeyou · Oct 22, 2021

On another note @websquadza - I noticed I've been getting a fair amount of loss on Cloudflare Warp. MTR reveals the loss here - looks like this is on WS's network?

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   55 |   55 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   55 |   55 |    0 |    0 |    1 |    1 |
|                   No response from host -  100 |   11 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -    2 |   52 |   51 |    0 |    1 |    3 |    1 |
|                 cloudflare.ixp.capetown -    2 |   52 |   51 |    1 |    2 |   27 |    3 |
|                           162.159.192.3 -    2 |   52 |   51 |    0 |    0 |    1 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Seeyou · Oct 22, 2021

Hmm, something's definitely wrong with that node @websquadza - getting packetloss even without Warp:

Diesal · Oct 22, 2021

Having a terrible experience on MS Teams calls,

Speedtests are limited to less than 100 Mbps on local servers...

Seems like there is a bigger issue at play here?

websquadza · Oct 22, 2021

Seeyou said:
Hmm, something's definitely wrong with that node @websquadza - getting packetloss even without Warp:

View attachment 1172866

Xzib1t said:
Having a terrible experience on MS Teams calls,

Speedtests are limited to less than 100 Mbps on local servers...

Seems like there is a bigger issue at play here?

View attachment 1172868

Check again. We just bumped this edge

Seeyou · Oct 22, 2021

websquadza said:
Check again. We just bumped this edge

Nope, still happening:

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   61 |   61 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   61 |   61 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -    2 |   57 |   56 |    0 |    1 |    3 |    1 |
|                 cloudflare.ixp.capetown -    2 |   57 |   56 |    1 |    3 |   29 |    1 |
|                         one.one.one.one -    2 |   57 |   56 |    0 |    0 |    1 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Diesal · Oct 22, 2021

websquadza said:
Check again. We just bumped this edge

Ping is better:

Seeyou · Oct 22, 2021

Feeling this a lot now - definitely still a problem @websquadza

websquadza · Oct 22, 2021

Seeyou said:

Nope, still happening:

Code:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   61 |   61 |    0 |    0 |    0 |    0 |
|             core.as-01.cp1.za.ws.net.za -    0 |   61 |   61 |    0 |    0 |    1 |    0 |
|                   No response from host -  100 |   12 |    0 |    0 |    0 |    0 |    0 |
|        core.pe-xe-ix01.cp1.za.ws.net.za -    2 |   57 |   56 |    0 |    1 |    3 |    1 |
|                 cloudflare.ixp.capetown -    2 |   57 |   56 |    1 |    3 |   29 |    1 |
|                         one.one.one.one -    2 |   57 |   56 |    0 |    0 |    1 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Xzib1t said:
Ping is better:
View attachment 1172870

Seeyou said:
View attachment 1172886

Feeling this a lot now - definitely still a problem @websquadza

We’re looking into it..

Seeyou · Oct 22, 2021

websquadza said:
We’re looking into it..

Thanks, given up trying to game, rubber banding all over the place.

Bionic · Oct 22, 2021

Bionic said:
@websquadza hey. I play Battlefield 5 on PSN. I notice that on your network, the pings are all over the show... From 4ms it can jump to 20. I have tried other isps and theirs stay on 4ms.any reason?

Struggling to get this ip. These Tenda AC1200s don't have external sessions information. Is there any other way I can source this information?

Seeyou · Oct 22, 2021

Bionic said:
Struggling to get this ip. These Tenda AC1200s don't have external sessions information. Is there any other way I can source this information?

Use the network tab of Resource Monitor in Windows.

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