22Vanquish22
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Thank you, I received the feedback, will do the testing tomorrow and share the results.
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Web Squad ISP
- Thread starter Gazed416
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PilgrimToHyperion
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#816028, 11 days overdue on some sort of response. Please?
Afternoon - apologies for my late response here. I made sure the team responded this morning. We have *finally* received some positive updates regarding this and you should see the difference.
Hi @websquadza , we are experiencing some slow speeds on our internet since yesterday, our main line is 1Gbs line with you guys and we have a 50mb failover line with CoolIdeas, if we move to the failover everything works super fast, but on main line we are experiencing high latency. Is this something you can check?
Ticket Created #117892
GoneWithTheWindows
Honorary Master
tracee
Well-Known Member
I am too getting bad packet loss
Looks to have balanced out. Seeing our vuma NNI showing a major drop in traffic for a short while. We're investigating further
Region and FNO? Will ask the team to check
JHB (Randburg) - Vuma
This looks like a routing issue on the server provider's side. We have reached out to their NOC and peering manager
Unbelievably amazing service from Websquad, very technical issue resolved at incredible speed and not their fault but they found the issue with my cloud server provider.
I want to upgrade but the portal told me I had an unpaid invoice. So I paid that but now I'm presented with this screen and nothing to choose from:
Do I need to wait till tomorrow @websquadza ?
PS. I have logged out/in/private window etc. to make sure it's not on my side.
Do I need to wait till tomorrow @websquadza ?
PS. I have logged out/in/private window etc. to make sure it's not on my side.
Morning
I'll ask dev to take a look at this and get it resolved.
In the meanwhile, you can email support and they will process this for you ASAP.
daelm
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@websquadza
can you see what's happening with ticket 208451? opened ticket, got a mail, reverted, got another mail asking me to revert, reverted again and copied the original mail, got radio silence then a mail asking me to revert, reverted again this time with screenshots of the mails on desktop and mobile and now... radio silence again.
can you see what's happening with ticket 208451? opened ticket, got a mail, reverted, got another mail asking me to revert, reverted again and copied the original mail, got radio silence then a mail asking me to revert, reverted again this time with screenshots of the mails on desktop and mobile and now... radio silence again.
No problem- I've checked on this ticket and can see your replies aren't being piped through. Will get the guys to pull the original mails and get the info required. Apologies for the inconvenience here.
semaphore
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Same with cool ideas on evotel north riding.
This has been reported and we are awaiting an ETR from Evotel. Their whole North Riding network is currently down.
Looks to have been resolved
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