WebAfrica Capped ADSL

Fulton17

Expert Member
Joined
Jul 27, 2005
Messages
1,543
Trying to DL from a new server, and things are dead (paid and free news server).

What is happening WA? Yes, I know this is a best effort service, but...
 

Praeses

Expert Member
Joined
Oct 29, 2005
Messages
4,932
Trying to DL from a new server, and things are dead (paid and free news server).

What is happening WA? Yes, I know this is a best effort service, but...

I only have 21 days left of "best effort" service :D
 

BlaZing

Well-Known Member
Joined
Aug 20, 2009
Messages
225
speed test just keeps timing out to international, what is going on there is no info on your Network Status.
 

biometrics

Honorary Master
Joined
Aug 7, 2003
Messages
71,858
Support dude said they are getting more reports. Put me on hold for ten minutes and said that. Didn't leave me with a lot of confidence ...
 

rogerwe

Senior Member
Joined
Oct 20, 2008
Messages
639
I think it could be an IS problem. I'm at work (not on WebAfrica), but international is very slow. We're directly with Internet Solutions Fibre. I switched to my Telkom Mobile 4G router and things are fine there.
 

Johnatan56

Honorary Master
Joined
Aug 23, 2013
Messages
30,957
In the CW thread:
Identified - DDoS attack traffic has impacted international throughput. Mitigation efforts are in place and action will continue to be taken to mitigate against the attack and revert all speeds to normal with cooperation with international partners.
Dec 28, 13:45 SAST

Seems to be not a cable break - but some extra special ****s causing ***
 

biometrics

Honorary Master
Joined
Aug 7, 2003
Messages
71,858
WA Business Capped *** slow tonight. I keep on thinking we should move to another ISP ...
 

ToxicBunny

Oi! Leave me out of this...
Joined
Apr 8, 2006
Messages
113,505
Not so much of a rant about the actual service, since its been running pretty well for a long damn time...


But seriously, I have to phone some random call centre to cancel the damn service because they want to understand why I want to cancel? Thats just bollocks.
 

Praeses

Expert Member
Joined
Oct 29, 2005
Messages
4,932
Not so much of a rant about the actual service, since its been running pretty well for a long damn time...


But seriously, I have to phone some random call centre to cancel the damn service because they want to understand why I want to cancel? Thats just bollocks.

I told them one of my reasons was because I have to phone them to cancel the service.
 

biometrics

Honorary Master
Joined
Aug 7, 2003
Messages
71,858
Not so much of a rant about the actual service, since its been running pretty well for a long damn time...


But seriously, I have to phone some random call centre to cancel the damn service because they want to understand why I want to cancel? Thats just bollocks.


I told them one of my reasons was because I have to phone them to cancel the service.

Tried to cancel online Friday evening the 30th and ... nope you can't cancel. So because of the calendar month notice I'll have to wait another month.

Unethical imo.
 

FHTheron

Senior Member
Joined
Apr 28, 2005
Messages
914
The phone-to-cancel is really annoying yes. When I did that last month, the number wasn't working. I then asked via online chat what I can do and they gave me a different number (I think it was for sales), but I later tried again and then it did work. The person on the other side was friendly and didn't try to convince me to not cancel, which is a small plus.
 

Gtx Gaming

Gtx Gaming
Joined
Aug 25, 2008
Messages
25,510
How is WA running these days?

Need to game on Eu servers from CPT.

Afrihost has dropped the ball again!
 

logank

Active Member
Joined
Feb 22, 2007
Messages
52
I sent an email to cancel my WA services last night. Was happy enough with WA, just took the Telkom promo of 4mb uncapped adsl month to month ar R599 all in. Today when I checked to see why I had not received any confirmation of receipt, got the long story. It's somewhere in the queue of emails not read ( can't remember waiting long when I joined them) , I can do it right now on the phone with the consultant. All good, however, the TERMINATION IS END OF APRIL, 60 days notice . Not cool Web Africa.
 
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