billing

  1. A

    Telkom ADSL Price Breakdown

    Hi Guys I just want to check something. My ADSL price breakdown is as follows: DSL Faster @ R260 (excl Vat) Telkom evening/ weekender plan @ R180 (excl Vat) That totals R440 excl vat That totals R505 incl vat Telkom is not my ISP, I just want the ADSL line. I dont even have a...
  2. Park@82

    Telkom Mobile billing mess - beware

    So I upgraded 2 x Smartplan 100 contracts that included 5GB free data pm to Smartplan 100 packages that only included 1GB of free data pm. I received an invoice indicating that they kept the 5GB data bundle on both contracts and billed me for it R1200+. I phoned them on 3 September and was...
  3. M

    Vodacom Data Out Of Bundle Data Bill Issues

    Hi Guys, So I have quite a big issue. I have a newish contract that I moved from a Top Up Contract to an open ended contract. Problem is that I got my latest bill and the additional amount just for data is R2700! Now I looked at my data usage in my phone settings and its probably right as I...
  4. ToniO

    Downgrading Afrihost package - billing query

    I want to downgrade my line speed from 4Mbps to 2, and my uncapped data package accordingly. I read on the clientzone that I will not receive any refund or pro rata reduction - does this mean that I will be charged the same if I cancel now or at the end of the month / billing cycle? How many...
  5. B

    Multi Service Provisioning Platform

    Hi All, I have created a service provisioning platform which integrates to things such as openstack, google apps for business etc. I'm looking for back end services which I can add to my service catalogue, These can be anything from to custom integration's to popular stuff like hosted...
  6. A

    MTN. "Taking from the poor, ......"?

    We're laymen and not too proficient regarding technical issues. A pensioned family member moved from a Telkom ADSL line, to pre-paid mobile broadband data, to a 24 month data contract through MTN Hyde Park (in November '14, using an existing Huawei 3G WiFi dongle). Previous average data...
  7. J

    End of Contract MTN

    Hi guys I hope this is the correct place to ask this. My contract with MTN which (in total) has been running for four years (2 for my first phone and 2 for my latest) and is coming to an end this month. I've spoken to them and apparently on a supplied date (with the account apparently...
  8. K

    Vodacom minimum billing increment now 10kb

    Has anyone else picked up on this? We're seeing minimum billing increments of 10kb/session as of some time around mid October. It used to be 1kb. Net effect, not as much bang for your buck, really hurts if your application is telemetry or some such. Lots of small sessions, all being...
  9. F

    Overcharging on Capped account and Out-of-Bundle tariffs - please help

    I have a Nashua Mobile Cell C contract with Iphone. I put a cap of R500 above my monthly subscription. I have now been billed almost R3,000.00 over and above my subscription. PROBLEM 1: Nashua claims that the cap is not "guaranteed", and they don't need to suspend my account when I reach...
  10. M

    Telkom Online Bill Problems

    Hey Peeps, So I've been trying to pay my bill for over a month and every time I try to go to the link I get the same error. Ill post a screenshot here and maybe someone can help me out. Im running mac osx maverics if that helps. Let me know if you can think of anything, Cheers...
  11. W

    *133*1# to manage your subscription services

    *133*1# to manage your subscription services on Cell C. ;)
  12. K

    Telkom is claiming suddenly I didn't pay my invoice in 2007! Yes 6 years later!

    I applied for a new Telkom line and now they declined me on the basis that I allegedly didn't pay a Telkom bill in February 2007! I usually dump all records after 4 -5 years, so I can't prove I did. :( They handed it over to some attorneys in PE ( and I am in Cape Town!!! ) and they never...
  13. J

    8ta billing mayhem. Advice needed please !

    I have had an 8ta Internet 5 account for about 16 months. As far as speeds etc are concerned, I have been very pleased with the service. The billing and admin, not so much. Having to deal with them, not at all. In all the 16 months I've had the account, 8ta has never ever once debited my bank...
  14. T

    Is this a legit transaction (steam) or a scam

    I bought some games on the steam summer sale, but today, when i checked my account it looks like I was billed twice per transaction The next example is from my statement: Transactions not yet processed on your account up to 25/07/2012 20/07/2012 ***** VALVE SOFTWARE SEATTLE AUUS 20.44...
  15. QuintonB

    Joburg tackling its billing problems

    Joburg to tackle billing problems The City of Johannesburg is looking to resolve at least 66,000 billing queries by the end of June
  16. S

    Telkom account, line rental prices

    Is it just me, or does anyone else find it extremely difficult to find the telkom line rental prices on their website?? I find their site completely useless. Even viewing your online telkom bill opens up more black holes. What I'm trying to do is work out how they come to the single figure...
  17. M

    ISPConfig releases billing plugin

    I must say, I'm really impressed with ISPconfig, it's a tight little webmin package and it's great that they now have an integral billing solution. They were always missing this vs commercial setups like cpanel and whm. The billing plugin is not free, but at around R700, you can hardly...
  18. HapticSimian

    MTN - predictably moronic [SOLVED]

    MTN, why must you be so impossible to deal with [-]sometimes[/-] most of the time? :rolleyes: So, a few weeks ago I receive my monthly love letter from MTN and immediately notice that the bill is about R350 higher than usual. Eventually I manage to log into MTN[-]In[/-]Active, only to see that...
  19. jes

    8ta announces per-second billing for pre-paid customers

    8ta announces per-second billing for pre-paid customers 8ta today announced that all new pre-paid customers will be billed on a per-second structure
  20. jes

    Have you experienced SMS billing or spam problems?

    Have you experienced SMS billing or spam problems? Have you ever been billed by a WASP for a service which you cancelled or never subscribed to? WASPA shows great results on complaints
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