1. centurionguy

    Vodacom cancellation hassles

    Has anyone else had a problem cancelling business services with Vodacom? I am trying to cancel some of our corporate services. I have written to and attached a signed letter from our directors along with a directors ID, as required. I then receive a reference number...
  2. J

    How to cancel Telkom lines or services

    I have recently been involved in assisting clients with cancelling their Telkom services. As recent articles ahve highlighted Telkom is swamped with cancellation requests As of Jun 2018 Cancellations are now initiated on line or through 10210 10210 cancellation tries hard to push the...
  3. Ryansr

    MyMondo and MTN laziness with contract cancellation

    Just wanted to post this thread warning everyone that wants to take out a contract phone with MTN through MyMondo. These guys phoned my wife and promised her the best phone contract (or so we thought at the time) on a Huawei P8 Lite 2017. After receiving the phone she had a problem getting the...
  4. B

    How to cancel/(transfer) SABC TV license (Sold or Donated TV)

    I tried to find out how I could go about cancelling my TV license because I no longer own a TV as I gave it to a friend of mine. The information out there was very vague and definetly not helpful at all! I decided to create this post so that others do not have to go through a similar struggle...
  5. M

    So I just tried to cancel my Telkom ADSL.....

    And this happened..... You have to email them, you cannot do it over the phone.
  6. W

    Afrihost DSL Data cancellation

    Planning to cancel my DSL account with Afrihost. If I cancel it will the account still be active till the end of the month or does Afrihost pull the plug on me? I still have roughly 150gb left. I would call them but I dont really want to sit on the phone for half an hour. Thanks in advanced...
  7. F

    MTN - Possible breach of contract, what are my options???

    Hi, I have a contract with MTN that is about 14 months old. For the first 6 months i used the included 75mb data bundle i got free with my contract but thereafter I got a 8ta sim and used it as it is a lot cheaper than MTN. Every month i get "packet switched data calls" on my invoice...
  8. L

    Cancel Vodacom Contract and they want 75% of the remaining contract cost??

    So, after being shifted around from department to department being told by various vodacom gimps that if I choose to migrate from the talk200s (No Phone) to a Talk 350s, I will lose the discount that is currently being applied! I feel this is absolute rubbish and in principle would like to...
  9. blaaislaai

    When Can I Cancel?

    I can upgrade again on 16 September 2012, but actually want to cancel my contract and move back to prepaid. Will I be able to cancel on that date? Or only on the day the contract was taken out,which is someday in December. Thanks
  10. C

    can't even cancel iburst!?

    don't even know why I still on iburst, I mean why do I bother to trust iburst again. maybe just because the deal looks good? anyway, here is the story, had iburst since I move into this country, great deal and service for 2 years, was on month to month until octerber 2011, I fall myself...
  11. S

    24 month notice period for cancellation!? Help! Is this legal? CPA?

    Hi all. A business client of mine renewed a contract/agreement in 2005 with Telemasters for 2 premi-cells (used for LCR purposes for calls to mobile phones). Now they would like to cancel the contract/agreement, as they have moved onto a VoIP service from another company. Telemasters...
  12. J

    Is there a Telkom rep here for me to bog on? PLEASE STAND UP!!!

    Someone please help me. I'm trying to cancel my Telkom line and guess what - Its impossible! I took out an 8ta 10Gb/R200 contract 2 months ago cos I got tired of paying R180 odd each month for a phone line that I don't want. I asked the lady at the Telkom shop at the time to please cancel...
  13. J

    Mweb Cancels acccount after abiding by their AUP/FUP

    Good Day to all On the 18 of Aug I received an abuse email from Mweb (1st warning) regarding me downloading near line speeds which i can account for as I had a college Practical to do (MCITP) we had to set up a WSUS server and download a few updates, so i decided to pick my...
  14. B

    MTN breaches their own rules? Refuse to cancel my contract.

    This is the letter I sent to ICASA, Consumer Protection Act Tribunal and MTN. A similar complaint was submitted on I do implore anyone to stay away from MTN. Read on and you'll see why. I am unable to receive phone calls when on 2G, since 8 DECEMBER 2010, due to a MTN 'network...
  15. L

    Neotel - Payments not allocated, Account not terminated, Device not collected

    If anyone reading this post can help me... please... I’m at a complete loss. If you read through the complaints regarding Neotel at, please keep in mind that I have experienced just about all of it. I have written the following two...
  16. T

    Mweb payment options? Easy to cancel? General opinion?

    Thinking about trying Mweb ADSL. BUT, first I want to know if anyone else knows if it's easy enough to cancel with them? AFAIK, I will have to take a monthly contract with them? Can I pay them via EFT/Direct deposit or only debit order etc? I WON'T be taking their free modem offer line...