Does anyone have any idea why ISPs "hide" good data deals behind contracts? As a prepaid customer I have gotten really bad service from customer service of my ISP and I have heard of stories of how difficult it is to cancel contracts and being charged for months for products you have not...
Best and worst ISPs in South Africa in April
The April 2021 South African Internet service provider (ISP) rankings saw Axxess top the list while Rain continues to be ranked as the worst provider in South Africa.
The ISP rankings are based on customer satisfaction scores collected through...
SA ISPs must now have black owners
The Independent Communications Authority of South Africa (ICASA) has published new regulations which require all telecoms licensees, including ISPs, to have black owners.
“An Individual Licensee must have a minimum of 30% of its ownership equity held by black...
Forcing ISPs to have black owners will be disastrous – Expert
Forcing South African Internet service providers (ISPs) to have black ownership is a disaster that will lead to inflated prices.
This is the view of a prominent industry expert who spoke to MyBroadband on the condition of anonymity...
The plan to force South African ISPs to have black ownership
The Independent Communications Authority of South Africa (ICASA) is finalizing new regulations on ownership of telecoms licensees, which is likely to include prescribed ownership by black people.
The regulator published its...
Fibre price face-off in South Africa following Openserve wholesale changes
A fibre price war has started in South Africa after Openserve announced major changes to its wholesale offering.
Openserve is South Africa’s biggest fixed broadband provider and covers over 2.4 million households with...
Surprise result in new South African ISP ratings
The November 2020 South African ISP ratings revealed that MTN was the top service provider, outperforming Afrihost and Cool Ideas.
The ISP ratings are based on thousands of customer satisfaction ratings from South African broadband users between...
South African ISPs ranked
A recent MyBroadband survey showed that Cool Ideas and Afrihost are the top Internet service providers (ISPs) in South Africa.
The survey was completed by 3,177 IT professionals and tech-savvy consumers between Thursday 29 October and Monday 2 November 2020.
The best South African ISPs for gamers
A stable online connection is one of the most important considerations for online gamers.
If these gamers want to play online, it is critical that their connection allows them to do so without lagging or disconnecting them from the game.
The plan to force ISPs to crack down on piracy in South Africa
The South African government plans to introduce legislation that places responsibilities on Internet service providers (ISPs) to help fight copyright infringement online.
These plans were revealed in a draft white paper which was...
Hi, I was wondering if I am the only one who's had data disappear from their LTE-A data line? This is the second time in six months that I had data disappeared and with no help from Afrihost other than telling me to install a data monitor. I mean I trust this company to actually provide a...
The lockdown can hurt ISPs
Internet service providers (ISPs) are one of the industries which are the least impacted by the prolonged COVID-19 lockdown, but concerns remain over the long-term economic impact.
South Africa has been under strict lockdown for two months, which means many employees...
How the coronavirus affected South Africa's ISPs
South African ISPs have adapted their business operations in recent weeks to deal with the impact of the coronavirus.
MyBroadband previously spoke to several ISPs who indicated they had seen huge increases in data usage across their customer bases.
Netflix is killing torrents in South Africa
South Africans once relied heavily on piracy and torrents to get access to the latest international shows and movies, but this changed drastically following the growth of Netflix and other streaming services in South Africa.
MyBroadband spoke to...
The fastest South African ISPs for Steam downloads
Steam is the most popular PC game marketplace and boasts an extensive database of both mainstream and indie video game titles.
For PC gamers, fast download speeds on Steam are important, as better speeds will make significant changes to the...
Best and worst ISPs in South Africa - Fibre, ADSL, and fixed-LTE
MyBroadband has released its April 2019 ISP satisfaction ratings, which show that Supersonic is the top-rated Internet service provider in South Africa.
MyBroadband’s ISP satisfaction ratings are based on feedback from 9,781...
How South African ISPs will deal with pirates
The incoming Cybercrimes Bill is set to change the way in which online piracy is policed in South Africa.
The new legislation comprises various laws which refer directly to issues such as copyright infringement.
What South African ISPs want from the government
South African Internet service providers have been driving broadband adoption, especially fibre-to-the-home, in South Africa.
Smaller ISPs have happier customers – Study
A report from the UK states that Internet users who are with a smaller ISP have a happier broadband experience.