vox

  1. L

    VOX MTN cannot provide working equipment but expect payment

    So, I ordered a VOX MTN packet. They forced me to buy their router saying that the service cannot work in another router. I bought the router and subscribed for the MTN service with VOX. (I could have rented the router, but I prefer to pay for things upfront - bottom line it had to be THEIR...
  3. Jan

    The biggest ISPs in Gauteng, Cape Town, and Durban

    South Africa's biggest ISPs in Gauteng, Cape Town, and Durban A new report by Analytico revealed that Rain is the largest fixed-broadband Internet service provider (ISP) in Gauteng, while Telkom reigns supreme in Durban and Cape Town. Analytico is a research company that provides research...
    • Jan
    • Thread
    • analytico axxess herotel rain telkom vodacom vox webafrica
    • Replies: 3
    • Forum: Broadband and IT News
  4. Jan

    Afrihost and Vox discuss their work-from-home approaches

    Work-from-home policies of two major South African Internet service providers Afrihost's and Vox Telecoms' employees may still work from home if they prefer, even after South Africa's Covid-19 restrictions were lifted. The Internet service providers said they had noticed improved productivity...
    • Jan
    • Thread
    • afrihost jacques du toit sean nourse vivica vox webafrica work-from-home (wfh)
    • Replies: 10
    • Forum: Broadband and IT News
  5. Jan

    Uncapped LTE and 5G price comparison

    Uncapped mobile data prices in South Africa compared South African residents in the market for a plug-and-play uncapped home data package have several options from which to choose, with some providing speeds of up to 25Mbps for less than R500 a month. The cheapest uncapped mobile data package...
    • Jan
    • Thread
    • afrihost axxess mtn rain supersonic telkom uncapped 5g uncapped lte vox
    • Replies: 8
    • Forum: Broadband and IT News
  6. Jan

    VoIP operators say they are filling a gap left by the decline of Telkom's copper network

    The end of copper-based voice — And the rise of VoIP Voice-over-Internet-protocol (VoIP) providers are stepping in to fill the gap for telephony in South Africa left by the demise of copper-based networks. Once South Africa's dominant provider of fixed analogue voice services, Telkom has seen...
    • Jan
    • Thread
    • euphoria telecom gregory massel john woollam nic lashinger switch telecom telkom voice over ip (voip) vox
    • Replies: 7
    • Forum: Broadband and IT News
  7. Jan

    Vox rebranding as Vivica and launches Nymbis Cloud Solutions

    Vox in major restructuring as it launches Nymbis Cloud Solutions Vox Holdings is rebranding to Vivica Group and is restructuring its business into several sister companies, including smaller “incubator” businesses. Well-known companies in the group like fibre provider Frogfoot and email...
  8. Jan

    Mweb's terms and conditions would take you 2 hours to read

    One South African ISP has T&Cs that take 2 hours to read It will take over 2 hours to read through all the terms and conditions related to buying a broadband service from Mweb. It was one of the findings from a comparison of the length of the terms and conditions from prominent South African...
    • Jan
    • Thread
    • afrihost axxess consumer protection act (cpa) cool ideas home connect mweb rsaweb supersonic telkom vox webafrica
    • Replies: 15
    • Forum: Broadband and IT News
  9. Jan

    South African ISPs are hiring developers, network engineers, and sysadmins

    South African ISPs are hiring — 34 tech jobs you can apply for now Many of South Africa's big Internet service providers (ISPs) are recruiting developers and engineers in various roles. According to the Skills Development Corporation, the most employable field at the end of 2021 was...
  10. Jan

    Vox data - How much Netflix dominates in South Africa

    Netflix absolutely dominates on South African fibre networks Netflix is South Africa's favourite online service by far, new data from major Internet service provider Vox shows. The Internet domain where it hosts video content received more than double the hits than YouTube, and it also...
    • Jan
    • Thread
    • akamai content delivery network (cdn) dstv fibre-to-the-home (ftth) netflix showmax vox youtube
    • Replies: 31
    • Forum: Broadband and IT News
  11. ReaperSanta

    VOX - LTE Gone Wrong

    Hey all. Does anyone experience bad service from vox or is it just me? I have had sim card issues with the telkom sim card that i was issued from VOX and it stopped working completely. Not a single VOX consultant knows the process of what to do when a client no longer has access to the telkom...
  12. V

    Vox Telecoms' crimina behaviour (also terrible service)

    Vox not only failed to deliver my product in a reasonable timeframe (should be instantly activated on signup), not only failed to communicate, they also employ criminal behaviour. I'm an existing client on their system. The bandwidth package I signed up for was only activated A WEEK LATER, which...
  13. Jan

    Fibre ISP email support tested

    ISP email support tested — and only one could answer a simple question An email support test of South African Internet service providers (ISPs) by MyBroadband revealed that only RSAWeb provided a complete and reasonable answer to the questions asked. Email is a core part of any ISP’s support...
    • Jan
    • Thread
    • afrihost axxess cell c cool ideas herotel home connect metrofibre networx mtn rsaweb supersonic vodacom vox
    • Replies: 25
    • Forum: Broadband and IT News
  14. Jan

    Uncapped FTTH price comparison

    Cheapest home fibre deals in South Africa South Africans can get an uncapped fibre package for as little as R297 per month, thanks to price cuts from fibre network operators and Internet service providers throughout 2021. Several fibre packages have download speeds ranging from 10Mbps to...
    • Jan
    • Thread
    • afrihost axxess fibre-to-the-home (ftth) frogfoot home connect octotel openserve openserve web connect rsaweb telkom vox vuma reach vumatel webafrica
    • Replies: 27
    • Forum: Broadband and IT News
  15. E

    vox Telecom

    Please people, anybody looking for a ISP please stay away from VOX, please take some time and go and read all the complaints regarding VOX on hello peter or on mybroadband.co.za no customer support at all. Thanks
  16. JayPeg64

    Views on VOX LTE usage measurement

    I've been trialling VOX on my bonded network for the past two months. Speeds are great but I have some reservations about the ethics of VOX usage measurement. Their measurement of my usage is almost 20% higher than I measure it at. I do not have this problem with either RAIN or AFRIHOST-MTN...
  17. G

    Vox Claw back Charge

    So just got a quote from Vox and spoke to the sales consultant now, who mentioned that if I cancel the service within 12 months, there is an R1725 cancellation fee. This is because of the "free installation" clawback fee. Which I'm yet to find in their T's & C's. Also, I'll be charged this even...
  18. G

    New Home - Fibre/ISP Transfer

    Hi all. New to this and hoping someone can please assist. We just moved into a new place and are trying to set up a fibre line. We started the process through Vox/Vumatel but it's been held up because there was an existing line with Cool Ideas/Vumatel from the previous owners. Vox keep...
  19. L

    Need Help Vox fixed Mtn LTe with ZTE mf286c

    Hi, So basically I have a zte mf286c router that I got from Afrihost and reset it and loaded uo the correct apn and stuff from vox. So I am stuck on the green light on the router, but I think problem is that won't go onto the 4g mtn network. I don't know if there is a fix, bypass or whatever...
  20. V

    Help! Vumatel Line stuck on old ISP

    Hi All, Need some help. Helping a friend get her fibre connected in a new place. The house has a Vumatel CPE connected but cant activate with a new ISP because Telkom still holds the line from the previous owner. The previous owners are useless and not very helpful to get the line canceled so...
  21. T

    Is there an ISP ombudsman? I need to report Vox Telecom

    I've heard of ispa.org.za, but wondering if there's other organisations that may also be affective in filing a case against Vox. update: Vox attempted to call me last week Friday - after hours for some reason - and now want to charge me R2000 to cancel an APPLICATION. They've never provided me...
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