web africa

  1. A

    How long does it take for Telkom to install ADSL line via Web Africa order?

    Hi, I applied for ADSL via Web Africa on 28 September 2015. Web Africa said it would take four to six weeks for Telkom to install a line. Once six weeks were up, I approached Web Africa to ask why there was no progress. Agent said it was escalated, but had no luck, and suggested I ask Telkom to...
  3. B

    Telkom FTTH Max Upload Speeds Lifted?

    Telkom's FTTH published download : upload ratio is 10:1. So if you have 100 Mb/s down you get 10Mb/s up regardless of ISP. One always got very close to the maximum upload speed regardless of time of day. In the last few weeks I have noticed that the maximum upload is now 25% of the download...
  4. S

    Web Africa SMTP servers blacklisted

    Is anybody else having problems with Web Africa's SMTP servers being constantly on one blacklist or another? There is one particular blacklisting with hotmail.com which has now been open with the Web Africa support team for over 2 weeks. The problem remains unsolved!
  5. H

    WEBAFRICA Pathetic Service

    WebAfrica has overcharged me 10 days ago. I went to all the trouble to explain what is wrong. It is clearly a billing issue. The billing issue has not been sorted out. Today I get an update that it has been referred to the Technical Department by Kevin Batchelor . Why ? it clearly is a Billing...
  6. J

    WEB-AFRICA CLIENT AREA SNAPSHOT

    Hi I was wondering if anyone would kindly share snapshots of Web Africa's client area/client zone? I only want to see which options are available. Please help me I cant find it on the net. Also are you having any problems with Web Africa?
  7. U

    Web Africa why so terrible :(

    My line at Web Africa has on separate occasions been having super bad international ping. Which made it unbearable to play any games. In the past I submitted tickets which they would respond to a week later, and by then the problem had resolved itself. But nonetheless the problem always stayed...
  8. O

    Web Africa Star rating system flawed?

    I have a 10Mbps uncapped home account with Web Africa and over the last 10 days, my average usage is less than 8GB per day during peak hours (6am-12am) yet I have a 2 star line rating. I spoke to someone from support and according to them, I have used 10.07GB during peak hours one day and that...
    • ouroesa
    • Thread
    • acceptable usage policy adsl adsl 10mbps aup internet solutions slow slow adsl star star rating web africa
    • Replies: 0
    • Forum: General Broadband Discussions
  9. Kevin Lancaster

    Web Africa ordered to remove money-back guarantee claim: ASA

    Web Africa ordered to remove money-back guarantee claim A former Web Africa client has taken the ISP to the Advertising Standards Authority of South Africa, and won.
  10. QuintonB

    Get 100Mbps Constantia Fibre for R999 per month

    100Mbps fibre-to-the-home for R999 Residents of Constantia in Cape Town can start signing up for FTTH services in the valley
    • QuintonB
    • Thread
    • constantia fibre initiative (cfi) frogfoot networks headline isp afrika link africa vox telecom web africa
    • Replies: 44
    • Forum: Broadband and IT News
  11. EnchanterG

    Web Africa - Poor service, terrible fault resolution

    I have been a happy customer of Web Africa for about 3 years now. In all that time I have had no reason to complain about them. Sadly, in the past 6 months there has been a noticeable decline in the level of their service and the quality of their connection. On April the 3rd my internet...
  12. Foxhound5366

    Guide: What it *really* takes to switch ISPs (Telkom -> Web Africa)

    While looking to switch ISPs, the surprising part for me wasn't that you'd want to move away from your current ISP (Telkom in my case), but that there is so little helpful information provided by supposedly desperate competitors to actually inform potential new clients of what to expect. I...
  13. Kevin Lancaster

    Paperjet – removing the need to print

    Paperjet – removing the need to print forms Are you tired of printing out documents to fill them in and send them to someone? Former Web Africa CEO Matthew Tagg has a solution for you. Paperjet website here
  14. B

    Web Africa Limiting Speed after midnight on Capped accounts?

    I have been with Web Africa for a few years now, and after being throttled for downloading too much, I opted to change to a Capped service to avoid having traffic on my line and to always have optimal speed. I have always wondered why my downloads take forever to complete, and recently decided...
  15. Jan

    Web Africa Download Plus ADSL data doubled

    Web Africa improves ADSL value Web Africa is increasing the Download Plus ADSL data of all its capped packages, free of charge.
  16. Kevin Lancaster

    MTN gearing up for big 1Gbps FTTH?

    MTN gearing up for big 1Gbps FTTH push? MTN has been testing a pre-registration form for its fibre-to-the-home offering
  17. Kevin Lancaster

    100Mbps fibre-to-the-home from R998

    100Mbps fibre-to-the-home from R998 per month Web Africa has unveiled its Telkom-based fibre-to-the-home products, offering speeds of 20Mbps, 40Mbps, and 100Mbps
  18. M

    Which ISP consistently provides the best performing ADSL experience in Cape Town

    After reading hundreds of threads, feeling crossed eyed and with my girlfriend suggesting "you're becoming obsessed with this!" I thought I'd make use of the forum discussion feature for myself. My question is simple Which ISP consistently provides the best performing ADSL experience in...
  19. Kevin Lancaster

    December 2014 broadband deals

    December broadband deals Many Internet Service Providers are offering their subscribers free ADSL data and other deals this December
  20. Kevin Lancaster

    MWEB fibre-to-the-home prices revealed

    MWEB fibre-to-the-home prices announced MWEB has announced its fibre broadband prices, which are currently available to Parkhurst fibre-to-the-home customers
  21. Kevin Lancaster

    Web Africa fibre-to-the-home prices announced

    Web Africa fibre-to-the-home prices revealed Web Africa’s data prices for the Parkhurst FTTH initiative have been announced
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