384 Kbps to 1 Mbps Upgrades

I'd rather wait, don't want to run the risk of getting a nasty bill at the end of the month.

Will not happen, 1Mbps is the lowest Telkom has now, and it is still the same price as the previous 384kbps.
 
Phoned twice, first guy had no idea what I was talking about. Apparently there's something wrong with my line and the guy (2nd guy) couldn't reset the ports :(.

Have to wait for them to come out and fix it now, sigh :o
 
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So now we can expect the internet to crash and burn for the next month or two. A lot of people stuck on stone-age speeds are now going to abuse the crap out of their lines.
 
after this upgrade people will suffers again with congestion sickness and complains going to start so................
 
Well, things are still going to suck for me. I've gotten so used to my parents' 2mb line that 1mb is going to feel slow again when I go back to my flat tomorrow. :p

At least it's better than going from 2mb back to 384. :wtf:
 
Well, things are still going to suck for me. I've gotten so used to my parents' 2mb line that 1mb is going to feel slow again when I go back to my flat tomorrow. :p

At least it's better than going from 2mb back to 384. :wtf:

I have a similiar issue. 4Mbps at parents house, 384 at my flat.

Hopefully I've been upgraded to 1Mbps, can't check yet!
 
I have a similiar issue. 4Mbps at parents house, 384 at my flat.

Hopefully I've been upgraded to 1Mbps, can't check yet!

Yeah, the Telkom tool shows that mine is now 1mbps, but I'll probably have to phone in tomorrow to get it to sync at that speed.
 
Thanks for the thread, didn't realise my line was upgraded, will call tomorrow to reset my profile....
 
Did mine at about 15:10, finished the call about 10 minutes later. I asked the guy whether there's something wrong because my line isn't syncing properly (which it doesn't, in ADSL2+ mode). He checked and said "I see you're still on 384. Let me update that to 1 Mbps for you." Was as easy as that.


Speedtest to MWEB's server in Cape Town
 
Okay I just phoned them and the guy told me it will be automatically upgraded tonight at midnight. How true that is I don't know.

Just restarted my router, no upgrade, so it is untrue.
 
Is that all you have to say? "Reset my adsl profile"?

Yes, and if they ask you for a reason why you want them to reset the account you just say "I'm not syncing at the correct speed, it should be 1Mbps and not 384kbps".

That is what I did and it worked.;)
 
Rebooted my router this morning and I'm still on 384 :( anything specific I have to do to get bumped up or does it just happen?
 
Just restarted my router, no upgrade, so it is untrue.

It is not an automated upgrade, you have to call them if you want them to upgrade the speed(reset the profile).

Otherwise it will happen when they feel up to it, and that can take up to 6 weeks.
 
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