feo
Honorary Master
I still only get 50kB/s on my international downloads!
Are you guys getting FULL SPEED ALL THE TIME on INTERNATIONAL?
Are you guys getting FULL SPEED ALL THE TIME on INTERNATIONAL?
South Africa’s biggest forum. Discuss, discover, and connect with thousands of members.
Yeeeehhhhaaaaaa!!!! I'm back at 4Mbps. Damn it feels good. Sabelo at Telkom ADSL Technical Support, take a well deserved bow. You've done, in 20 minutes, what many of your colleagues couldn't do in 2 weeks.
Thank you, thank you, thank you...![]()
What did he do?![]()
What did he do?![]()
What number did you dial to get to talk to this guy?He logged into the exchange and re-created all the services on my port. I was asked to switch off my modem while he was busy. The speed test before he started was 464kbps, when he finished and I re-connected, I was back to 4Mbps. It's that simple. I can't believe the other 6 or so people I dealt with didn't think to do that.
What number did you dial to get to talk to this guy?
Download transfer rates are 10% DSL offering, i.e if you have 4 meg, a download from http://www.telkom.co.za/athome/products/dsl/speed.html should average 400K, 1 meg = 100k, 512k=52k.
Copper conditions do affect throughput, but note sometimes port configuration errors cause constant "wrong" speed. Request a DSLAM port reconfigure, i.e. remove the DSL offering settings from the port and then recreate for 4meg, which does resolve. Also note a 4 meg can be downgraded reconfigured for stabilising a link, normally to 1meg, and not to 512k. With customer permission, 512k or 384 K can also be configured, but Telkom will send a techie, so ensure you get a fault report ref.