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Try *111#, assuming that you have some sort of service. That is their roaming USSD.
No service whatsoever![]()
Try this link: https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Online chat with MTN, they might be able to help you.
Try this link: https://www.mtn.co.za/support/Pages/Ask_a_question.aspx
Online chat with MTN, they might be able to help you.
Good day Jacques,
Thank you for emailing Customer Care.
What to remember before you go roaming
Make sure that you have contacted your service provider and activated roaming well in advance, at least 2 weeks prior to departure. Alternatively, you can also activate MTN SMS Roaming by dialling *111*14#.
A deposit may or may not be required depending on your price plan and payment history. Note—PAYG and TopUp customers do not need to activate roaming as it is active by default.
Make sure that your phone is compatible with the network in the country you’re visiting and that you have the right adaptor necessary to charge your phone. We recommend that you take along your phone user manual as well as your PIN and PUK numbers.
If you want to use the internet while roaming make sure that the country you are visiting has an MTN Roaming partner with data services. Latest information is available on www.mtn.co.za/travel/ Roaming Partners.
Make 100% sure what the rates in your destination country would be for making calls, sending SMS and using data (internet).
If you are going to use the internet please note that MTN charges for data roaming in increments that may vary per operator.
We trust the above meets your requirements.
Kind Regards,
Lethu Duba
Customer Services
MTN SA
Have you tried a Skype call? (I.e. Skype Credit to phone a landline) ? it can work from there
I just emailed him to check his inbox.
Thanks...Had one response from him where he asked me some questions, but none since.![]()
Also, why Roam when you can get a local sim for much cheaper?
One needs to be able to receive bank OTP messages.
Hopefully you are FNB, from tomorrow you will receive OTP from the app and no longer SMS
I am indeed. Is this with their FNBPay launch as well?
I am indeed. Is this with their FNBPay launch as well?