Afrihost Business Uncapped Feedback - 2

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PurSpyk!!

Expert Member
Joined
Aug 10, 2005
Messages
1,667
Don't think anyone is lying to you :)
We support IE 10 and up, with support for IE 8 & 9 on it's way.

I have never had issues IE9 until 2 weeks ago, and nothing has been updated on my side. Last time I was told you did some security backend updates, and today I got a different story. Either people are confused or not everyone is aware of what is going on.
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
I have never had issues IE9 until 2 weeks ago, and nothing has been updated on my side. Last time I was told you did some security backend updates, and today I got a different story. Either people are confused or not everyone is aware of what is going on.

Updates may have been done, I'm really not sure. Our Dev team are always pushing out new implementations.
Do you have a ticket open around this?
 

PurSpyk!!

Expert Member
Joined
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Messages
1,667
Updates may have been done, I'm really not sure. Our Dev team are always pushing out new implementations.
Do you have a ticket open around this?

Hi, I just logged it with our online support, they gave me this number RXB-234-18508
 

PurSpyk!!

Expert Member
Joined
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Messages
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Thanks.
Have you passed on any further info to our team? Screengrabs or error codes being displayed?

There are no errors, the site opens and looks fine, but if you click on any of the buttons, Support , Billing etc. nothing happens. If I middle click with the mouse it opens the page in a new tab, then I can see the details, but the formatting is all incorrect.
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
There are no errors, the site opens and looks fine, but if you click on any of the buttons, Support , Billing etc. nothing happens. If I middle click with the mouse it opens the page in a new tab, then I can see the details, but the formatting is all incorrect.

Have you had this info passed on? I'm sure it'll help our Dev team identify any potential issues.
Also, have you tried clearing your cache?
 

giggity

Expert Member
Joined
Feb 19, 2011
Messages
1,029
lag packet loss etc. gaming
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |   10 |   10 |    0 |    2 |   16 |    0 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |   10 |   10 |    8 |   11 |   27 |   14 |
|                          41.181.221.214 -    0 |   10 |   10 |   27 |   46 |  121 |   48 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |   10 |   10 |   67 |   77 |  102 |  102 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |   10 |   10 |  210 |  220 |  241 |  229 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |   10 |   10 |   49 |  120 |  282 |   59 |
|      jh-cr-1.za--jh-cr-2.za-a.mtnns.net -    0 |   10 |   10 |   49 |  169 |  296 |   61 |
|         ls-cr-2--tb-cr-1.uk-b.mtnns.net -   15 |    7 |    6 |  231 |  248 |  267 |  248 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    0 |   10 |   10 |  207 |  228 |  268 |  221 |
|                          195.50.122.181 -    0 |   10 |   10 |  250 |  259 |  275 |  275 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  215 |  233 |  253 |  234 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  214 |  221 |  229 |  228 |
|                   ldn-b5-link.telia.net -   15 |    7 |    6 |  261 |  274 |  292 |  292 |
|                  ldn-bb2-link.telia.net -    0 |   10 |   10 |  208 |  235 |  303 |  277 |
|                   ldn-b5-link.telia.net -    0 |   10 |   10 |  219 |  243 |  282 |  282 |
| cloudflare-ic-154357-ldn-b5.c.telia.net -    0 |   10 |   10 |  221 |  241 |  270 |  260 |
|                 euw.leagueoflegends.com -    0 |   10 |   10 |  207 |  220 |  238 |  230 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 

AfriGuy

Afrihost
Company Rep
Joined
Jun 12, 2013
Messages
14,236
lag packet loss etc. gaming
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |   10 |   10 |    0 |    2 |   16 |    0 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |   10 |   10 |    8 |   11 |   27 |   14 |
|                          41.181.221.214 -    0 |   10 |   10 |   27 |   46 |  121 |   48 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |   10 |   10 |   67 |   77 |  102 |  102 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |   10 |   10 |  210 |  220 |  241 |  229 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |   10 |   10 |   49 |  120 |  282 |   59 |
|      jh-cr-1.za--jh-cr-2.za-a.mtnns.net -    0 |   10 |   10 |   49 |  169 |  296 |   61 |
|         ls-cr-2--tb-cr-1.uk-b.mtnns.net -   15 |    7 |    6 |  231 |  248 |  267 |  248 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    0 |   10 |   10 |  207 |  228 |  268 |  221 |
|                          195.50.122.181 -    0 |   10 |   10 |  250 |  259 |  275 |  275 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  215 |  233 |  253 |  234 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  214 |  221 |  229 |  228 |
|                   ldn-b5-link.telia.net -   15 |    7 |    6 |  261 |  274 |  292 |  292 |
|                  ldn-bb2-link.telia.net -    0 |   10 |   10 |  208 |  235 |  303 |  277 |
|                   ldn-b5-link.telia.net -    0 |   10 |   10 |  219 |  243 |  282 |  282 |
| cloudflare-ic-154357-ldn-b5.c.telia.net -    0 |   10 |   10 |  221 |  241 |  270 |  260 |
|                 euw.leagueoflegends.com -    0 |   10 |   10 |  207 |  220 |  238 |  230 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The results don't look great :(
Are you seeing packet loss for all gaming or specifically LOL?
 

Quad!

Well-Known Member
Joined
May 23, 2014
Messages
153
I requested my Bundle package Upgraded from 2Mbps Line and Data to 4Mbps Business Bundle on the 25th November 2014 06:00am..

It's been now more than 181 hours and still the Line is on 2Mbps!!

But Afihost charged me Pro Rata for 4Mbps but did not see a Drop of it last month, and still not seeing it now!!

Reference Nr: 111173970A

How many time more do I have to remind and ask Afihost why is the line still stuck on 2Mbps??:mad:
How many Hours do I still have to wait for a simple Line speed Upgrade??:mad:
 

AfriGenie

Afrihost
Company Rep
Joined
Oct 9, 2014
Messages
7,266
I requested my Bundle package Upgraded from 2Mbps Line and Data to 4Mbps Business Bundle on the 25th November 2014 06:00am..

It's been now more than 181 hours and still the Line is on 2Mbps!!

But Afihost charged me Pro Rata for 4Mbps but did not see a Drop of it last month, and still not seeing it now!!

Reference Nr: 111173970A

How many time more do I have to remind and ask Afihost why is the line still stuck on 2Mbps??:mad:
How many Hours do I still have to wait for a simple Line speed Upgrade??:mad:

The actual line upgrade to 4Mbps is still pending, it looks like Telkom will actually need to move your port for your to be able to reach 4Mbps.

There will only be a pro-rata charge for your new ADSL line speed, once our system reads that the order has been marked as complete and your line is actually at the 4Mbps speed.
 

PurSpyk!!

Expert Member
Joined
Aug 10, 2005
Messages
1,667
and the crap speed are back again:

Last Result:
Download Speed: 3947 kbps (493.4 KB/sec transfer rate)
Upload Speed: 811 kbps (101.4 KB/sec transfer rate)
Latency: 161 ms
Tuesday, 02 December 2014 20:26
 

cortexenslaver

Senior Member
Joined
Sep 8, 2010
Messages
724
and the crap speed are back again:

Last Result:
Download Speed: 3947 kbps (493.4 KB/sec transfer rate)
Upload Speed: 811 kbps (101.4 KB/sec transfer rate)
Latency: 161 ms
Tuesday, 02 December 2014 20:26

Same here... All is not well in Cape Town WTF????
 

vinnigepiet

Well-Known Member
Joined
Jun 1, 2010
Messages
207
as i said, no issues with my exchange....

Tracing route to afrihost.com [41.76.227.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 11 ms 12 ms 12 ms 41.181.201.94
4 12 ms 11 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 12 ms 12 ms 11 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 13 ms 13 ms 12 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 13 ms 13 ms 12 ms 196.44.0.74
8 13 ms 13 ms 12 ms vox.cinx.net.za [196.223.22.21]
9 33 ms 33 ms 33 ms 41.193.32.154
10 123 ms 107 ms 33 ms 41.76.224.8
11 37 ms 33 ms 31 ms 41.76.224.96
12 33 ms 33 ms 32 ms 41.76.227.137

Trace complete.

guess we will have to wait till the IPC is done......someday in the next 2 years........


edit: http://www.speedtest.net/result/3954984317.png

that is my 4 mb business account....wish i can only give you half of the 700 bucks as well
 
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