Afrihost Business Uncapped Feedback - 2

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Don't think anyone is lying to you :)
We support IE 10 and up, with support for IE 8 & 9 on it's way.

I have never had issues IE9 until 2 weeks ago, and nothing has been updated on my side. Last time I was told you did some security backend updates, and today I got a different story. Either people are confused or not everyone is aware of what is going on.
 
I have never had issues IE9 until 2 weeks ago, and nothing has been updated on my side. Last time I was told you did some security backend updates, and today I got a different story. Either people are confused or not everyone is aware of what is going on.

Updates may have been done, I'm really not sure. Our Dev team are always pushing out new implementations.
Do you have a ticket open around this?
 
Thanks.
Have you passed on any further info to our team? Screengrabs or error codes being displayed?

There are no errors, the site opens and looks fine, but if you click on any of the buttons, Support , Billing etc. nothing happens. If I middle click with the mouse it opens the page in a new tab, then I can see the details, but the formatting is all incorrect.
 
There are no errors, the site opens and looks fine, but if you click on any of the buttons, Support , Billing etc. nothing happens. If I middle click with the mouse it opens the page in a new tab, then I can see the details, but the formatting is all incorrect.

Have you had this info passed on? I'm sure it'll help our Dev team identify any potential issues.
Also, have you tried clearing your cache?
 
lag packet loss etc. gaming
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |   10 |   10 |    0 |    2 |   16 |    0 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |   10 |   10 |    8 |   11 |   27 |   14 |
|                          41.181.221.214 -    0 |   10 |   10 |   27 |   46 |  121 |   48 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |   10 |   10 |   67 |   77 |  102 |  102 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |   10 |   10 |  210 |  220 |  241 |  229 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |   10 |   10 |   49 |  120 |  282 |   59 |
|      jh-cr-1.za--jh-cr-2.za-a.mtnns.net -    0 |   10 |   10 |   49 |  169 |  296 |   61 |
|         ls-cr-2--tb-cr-1.uk-b.mtnns.net -   15 |    7 |    6 |  231 |  248 |  267 |  248 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    0 |   10 |   10 |  207 |  228 |  268 |  221 |
|                          195.50.122.181 -    0 |   10 |   10 |  250 |  259 |  275 |  275 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  215 |  233 |  253 |  234 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  214 |  221 |  229 |  228 |
|                   ldn-b5-link.telia.net -   15 |    7 |    6 |  261 |  274 |  292 |  292 |
|                  ldn-bb2-link.telia.net -    0 |   10 |   10 |  208 |  235 |  303 |  277 |
|                   ldn-b5-link.telia.net -    0 |   10 |   10 |  219 |  243 |  282 |  282 |
| cloudflare-ic-154357-ldn-b5.c.telia.net -    0 |   10 |   10 |  221 |  241 |  270 |  260 |
|                 euw.leagueoflegends.com -    0 |   10 |   10 |  207 |  220 |  238 |  230 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
lag packet loss etc. gaming
Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -    0 |   10 |   10 |    0 |    2 |   16 |    0 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    0 |   10 |   10 |    8 |   11 |   27 |   14 |
|                          41.181.221.214 -    0 |   10 |   10 |   27 |   46 |  121 |   48 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    0 |   10 |   10 |   67 |   77 |  102 |  102 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    0 |   10 |   10 |  210 |  220 |  241 |  229 |
|        ct-cr-2.za--rb-cr-1.za.mtnns.net -    0 |   10 |   10 |   49 |  120 |  282 |   59 |
|      jh-cr-1.za--jh-cr-2.za-a.mtnns.net -    0 |   10 |   10 |   49 |  169 |  296 |   61 |
|         ls-cr-2--tb-cr-1.uk-b.mtnns.net -   15 |    7 |    6 |  231 |  248 |  267 |  248 |
|        ls-pr-2.uk--ls-cr-2.uk-a.mtn.net -    0 |   10 |   10 |  207 |  228 |  268 |  221 |
|                          195.50.122.181 -    0 |   10 |   10 |  250 |  259 |  275 |  275 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  215 |  233 |  253 |  234 |
|    ae-236-3612.edge5.London1.Level3.net -   13 |    8 |    7 |  214 |  221 |  229 |  228 |
|                   ldn-b5-link.telia.net -   15 |    7 |    6 |  261 |  274 |  292 |  292 |
|                  ldn-bb2-link.telia.net -    0 |   10 |   10 |  208 |  235 |  303 |  277 |
|                   ldn-b5-link.telia.net -    0 |   10 |   10 |  219 |  243 |  282 |  282 |
| cloudflare-ic-154357-ldn-b5.c.telia.net -    0 |   10 |   10 |  221 |  241 |  270 |  260 |
|                 euw.leagueoflegends.com -    0 |   10 |   10 |  207 |  220 |  238 |  230 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The results don't look great :(
Are you seeing packet loss for all gaming or specifically LOL?
 
I requested my Bundle package Upgraded from 2Mbps Line and Data to 4Mbps Business Bundle on the 25th November 2014 06:00am..

It's been now more than 181 hours and still the Line is on 2Mbps!!

But Afihost charged me Pro Rata for 4Mbps but did not see a Drop of it last month, and still not seeing it now!!

Reference Nr: 111173970A

How many time more do I have to remind and ask Afihost why is the line still stuck on 2Mbps??:mad:
How many Hours do I still have to wait for a simple Line speed Upgrade??:mad:
 
I requested my Bundle package Upgraded from 2Mbps Line and Data to 4Mbps Business Bundle on the 25th November 2014 06:00am..

It's been now more than 181 hours and still the Line is on 2Mbps!!

But Afihost charged me Pro Rata for 4Mbps but did not see a Drop of it last month, and still not seeing it now!!

Reference Nr: 111173970A

How many time more do I have to remind and ask Afihost why is the line still stuck on 2Mbps??:mad:
How many Hours do I still have to wait for a simple Line speed Upgrade??:mad:

The actual line upgrade to 4Mbps is still pending, it looks like Telkom will actually need to move your port for your to be able to reach 4Mbps.

There will only be a pro-rata charge for your new ADSL line speed, once our system reads that the order has been marked as complete and your line is actually at the 4Mbps speed.
 
and the crap speed are back again:

Last Result:
Download Speed: 3947 kbps (493.4 KB/sec transfer rate)
Upload Speed: 811 kbps (101.4 KB/sec transfer rate)
Latency: 161 ms
Tuesday, 02 December 2014 20:26
 
as i said, no issues with my exchange....

Tracing route to afrihost.com [41.76.227.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 11 ms 12 ms 12 ms 41.181.201.94
4 12 ms 11 ms 11 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
5 12 ms 12 ms 11 ms compj-cpt-1.mtnns.net [196.44.18.2]
6 13 ms 13 ms 12 ms ct-cr-2.za--tb-cr-1.za.mtnns.net [196.44.31.134]

7 13 ms 13 ms 12 ms 196.44.0.74
8 13 ms 13 ms 12 ms vox.cinx.net.za [196.223.22.21]
9 33 ms 33 ms 33 ms 41.193.32.154
10 123 ms 107 ms 33 ms 41.76.224.8
11 37 ms 33 ms 31 ms 41.76.224.96
12 33 ms 33 ms 32 ms 41.76.227.137

Trace complete.

guess we will have to wait till the IPC is done......someday in the next 2 years........


edit: http://www.speedtest.net/result/3954984317.png

that is my 4 mb business account....wish i can only give you half of the 700 bucks as well
 
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