Afrihost Business Uncapped Feedback - 2

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Evening Guys!

I just wanted to let you know about the competition we are running for ClientZone Month. All you need to do to enter is follow this Link and answer ten quick questions. This will then enter you to win one of two iPad Airs!
 
AfriGenie said:
Evening Guys!

I just wanted to let you know about the competition we are running for ClientZone Month. All you need to do to enter is follow this Link and answer ten quick questions. This will then enter you to win one of two iPad Airs!
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And answer question(s) incorrectly, and you're NOT entered into the draw, but have to redo the stupid little "quiz" / survey. Thanks, but take your marketing hype and stuff it. I've got better things to do with my time.
 
savage said:
And answer question(s) incorrectly, and you're NOT entered into the draw, but have to redo the stupid little "quiz" / survey. Thanks, but take your marketing hype and stuff it. I've got better things to do with my time.
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:(

My apologies if it proved frustrating... That is definitely not the intention. We're just trying to show some of the awesome functionality that our ClientZone offers that is quite often overlooked.
 
AfriGenie said:
Still sounds a bit off, please let me know if the connection continues to be up and down.
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I am also in CPT and the speed sucks, my newsgroups is downloading to 10% of my line speed, what the heck is going on. I check on ClientZone and my Business Prioritization was turned on, I did not turn it on, so I turned it off and 20 min later my speed is still horrid. :twisted:

Hope it gets fixed soon.
 
diepeterpan said:
I am also in CPT and the speed sucks, my newsgroups is downloading to 10% of my line speed, what the heck is going on. I check on ClientZone and my Business Prioritization was turned on, I did not turn it on, so I turned it off and 20 min later my speed is still horrid. :twisted:

Hope it gets fixed soon.
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Just tested my newgroups via VPN and viola, get my full line speed, Afrihost Business ADSL is skrewed, aaarrgggghh.
 
AH, it is now 00:20 and can't even crack 1,5 mbps on speedtest, google play store update, nor p2p download. Business optimisation is off. No one else is using the internet. No update is taking place in the background.
BUT, this is where I get confused - I use a YouTube video downloader to download videos from some sites - if I put that on to download, my line runs at a cool 3,3 mbps. WTF?! I have noticed this and asked about this before. (on 4mbps line)
 
Dianysis said:
AH, it is now 00:20 and can't even crack 1,5 mbps on speedtest, google play store update, nor p2p download. Business optimisation is off. No one else is using the internet. No update is taking place in the background.
BUT, this is where I get confused - I use a YouTube video downloader to download videos from some sites - if I put that on to download, my line runs at a cool 3,3 mbps. WTF?! I have noticed this and asked about this before. (on 4mbps line)
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That's strange because I can see traffic in the North and South dropped off well before that (around 11pm) and speeds should have been excellent as off-peak. When did you start testing? Maybe you caught the downward slope of the traffic drop-off.
 
diepeterpan said:
I am also in CPT and the speed sucks, my newsgroups is downloading to 10% of my line speed, what the heck is going on. I check on ClientZone and my Business Prioritization was turned on, I did not turn it on, so I turned it off and 20 min later my speed is still horrid. :twisted:

Hope it gets fixed soon.
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Your post was at 9pm and that corresponds with a major spike in traffic last night, so I'm assuming that there may have been a short period of contention while our system adjusted to shape Uncapped account (not Business or Capped) harder to manage contention. I know we have some problems on our news server (or we had) but generally NNTP should be as normal strictly speaking.
 
AfriMan said:
That's strange because I can see traffic in the North and South dropped off well before that (around 11pm) and speeds should have been excellent as off-peak. When did you start testing? Maybe you caught the downward slope of the traffic drop-off.
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I started at about 10:45 pm. By 1 am when I decided to go to sleep, my speeds were still crappy - except for that youtube downloader I was talking about. Now this isn't the first time everything else is crappy and only the downloader works. So how is that possible?

Even now, this is my speedtest results:
Download Speed: 1454 kbps (181.8 KB/sec transfer rate)
Upload Speed: 411 kbps (51.4 KB/sec transfer rate)
Latency: 52 ms
Thu Apr 02 2015 07:33:00 GMT+0200 (SAST)

I know there is apparently congestion on my exchange, but this is getting ridiculous now. I really don't know what to do anymore.
 
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Comparison just done. Not looking for sympathy anymore. Just asking AH to clearly acknowledge a problem and provide a date when this is going to be resolved. Please don't blame the exchange, a line sync problem or a trace route problem that I have no control over. These results are 3 minutes apart, modem was not reset, just another ISP. :(

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Dianysis said:
I started at about 10:45 pm. By 1 am when I decided to go to sleep, my speeds were still crappy - except for that youtube downloader I was talking about. Now this isn't the first time everything else is crappy and only the downloader works. So how is that possible?

Even now, this is my speedtest results:
Download Speed: 1454 kbps (181.8 KB/sec transfer rate)
Upload Speed: 411 kbps (51.4 KB/sec transfer rate)
Latency: 52 ms
Thu Apr 02 2015 07:33:00 GMT+0200 (SAST)

I know there is apparently congestion on my exchange, but this is getting ridiculous now. I really don't know what to do anymore.
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Test with another ISP - free accounts at WA etc - and if they are better. Move. Why stick around for service you are not satisfied with? Makes no sense.
 
Orihalcon said:
Test with another ISP - free accounts at WA etc - and if they are better. Move. Why stick around for service you are not satisfied with? Makes no sense.
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When my internet is running full speed, it is absolutely awesome on AH - better than with other ISPs that I have tested.
As I have said ( and many others) - I would just like to have the usual AH experience that I have come to enjoy.
 
Dianysis said:
When my internet is running full speed, it is absolutely awesome on AH - better than with other ISPs that I have tested.
As I have said ( and many others) - I would just like to have the usual AH experience that I have come to enjoy.
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I agree. I was prepared to give AH some time to get things right. But its going on too long and affecting my business. These forums are the only place where a sensible dialogue can take place with an AH representative. I really hope that in the AH "war room" a serious discussion is taking place because like many, I won't announce my move to a new ISP, I'll just disappear from this thread.
 
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