Afrihost Business Uncapped Feedback - 2

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AfriMan said:
I did also say that there were reports of poor P2P and we don't know if that was also related to the same loadshedding. We are still testing on our side, but we definitely haven't been shaping or limiting P2P traffic.
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Well either way - please can you guys get this sorted now. Patience is running thin - including mine.
 
KoolDaffy said:
Afriman, have to managed to look at the email I sent you couple days ago as you requested with my traceroutes and speed tests.
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I got a flood of mails following the ISP survey so I may have missed it. Can you PM me your email address so I can find it?
 
Dianysis said:
Well either way - please can you guys get this sorted now. Patience is running thin - including mine.
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Totally understand that. I just want to be as open as possible. We are working on this but I think we shouldn't expect a sudden change, it going to be more like gradual improvement as we isolate and fix things on the network systematically.
 
I see Telkom have dropped IPC prices, please do not try to drop prices and rather purchase more IPC to provide better service to the current paying customers.
 
Ghost02 said:
I see Telkom have dropped IPC prices, please do not try to drop prices and rather purchase more IPC to provide better service to the current paying customers.
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We'll definitely be on that with the announcement, but Telkom still needs to confirm final pricing. The article says between 1.4% and 63%, which is a pretty big difference. But we'll definitely look for an opportunity to either reduce prices and also improve our infrastructure if we can do both.
 
AfriMan said:
We'll definitely be on that with the announcement, but Telkom still needs to confirm final pricing. The article says between 1.4% and 63%, which is a pretty big difference. But we'll definitely look for an opportunity to either reduce prices and also improve our infrastructure if we can do both.
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That is a huge margin. I thought they would have given you some inside info. Hopefully it's good news.
 
AfriMan said:
We'll definitely be on that with the announcement, but Telkom still needs to confirm final pricing. The article says between 1.4% and 63%, which is a pretty big difference. But we'll definitely look for an opportunity to either reduce prices and also improve our infrastructure if we can do both.
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Well if they do drop it by 63% (lets say) why not do a 50/50, increase capacity to half the value of the saving and drop prices with the other half.... (I know it is more complex then that, but you get the idea) :D
 
Ghost02 said:
That is a huge margin. I thought they would have given you some inside info. Hopefully it's good news.
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My experience is that there is usually an announcement in the press and then we get confirmation via our wholesale provides (or the department that sells us IPC) about how pricing will work going forward. I'm guessing that the margin is probably dependant on how much IPC you have etc. I'm hoping that since we have one of the biggest networks in the country this will mean we'll get the larger end of the spectrum in terms of discount. Couldn't say for now, though :)
 
Hummercellc said:
Well if they do drop it by 63% (lets say) why not do a 50/50, increase capacity to half the value of the saving and drop prices with the other half.... (I know it is more complex then that, but you get the idea) :D
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I'm pretty sure there will be a pull in both directions, too early to say. My feeling would be that if it was a toss up between the two, we would go for upgrades. We probably have plans to upgrade IPC anyway, it's pretty much regular thing based on network growth. So if it's that much cheaper, it might make it more feasible to do that earlier.
 
AfriMan said:
I'm pretty sure there will be a pull in both directions, too early to say. My feeling would be that if it was a toss up between the two, we would go for upgrades. We probably have plans to upgrade IPC anyway, it's pretty much regular thing based on network growth. So if it's that much cheaper, it might make it more feasible to do that earlier.
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Well I and many others would rather see an increase in capacity rather then a decrease in price.
 
Hummercellc said:
Well I and many others would rather see an increase in capacity rather then a decrease in price.
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Indeed, if you want budget internet you should go buy your budget data. Like most things in life, you either eat at Spur or you eat a R1600 meal every night.
 
whatwhat said:
Indeed, if you want budget internet you should go buy your budget data. Like most things in life, you either eat at Spur or you eat a R1600 meal every night.
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What would you eat for R1600 a night? And nothing wrong with Spur, I think their burgers rock (and they do crispy bacon right) :)
 
Getting really annoyed with the sporadic bad 20 meg vdsl business uncapped account. I can download full speed (2.1Mps) from an international site, pause the download,and have youtube video's buffer (Some of them, and I have a feeling it's video's thats not cached locally). I don't want support, just air my frustrations, as I'd rather gargle shards of glass, than deal with your support desk. Please, do what you need todo to get back PRE MTN days.
 
as soon as you do something that is not cached the internet becomes extremely slow so we need more capacity as everybody is relying on google cache to speed up the internet
 
DaBump said:
Getting really annoyed with the sporadic bad 20 meg vdsl business uncapped account. I can download full speed (2.1Mps) from an international site, pause the download,and have youtube video's buffer (Some of them, and I have a feeling it's video's thats not cached locally). I don't want support, just air my frustrations, as I'd rather gargle shards of glass, than deal with your support desk. Please, do what you need todo to get back PRE MTN days.
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electrofreeze said:
as soon as you do something that is not cached the internet becomes extremely slow so we need more capacity as everybody is relying on google cache to speed up the internet
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Our Team is pushing hard to get things run as smooth as they have in the past, I cannot reiterate enough how much work is being done in the background, and I am sure that there will be even further improvements in the coming days!
 
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