Thanks for checking, I'll have this passed along. Hopefully we can get things fixed up ASAP.
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Question of the Day: How much money are you willing to pay for a smartphone?
Afrihost Business Uncapped Feedback - 2
- Thread starter The_Unbeliever
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Thanks for checking, I'll have this passed along. Hopefully we can get things fixed up ASAP.
Really sorry to hear about the poor experience
We're doing our best to normalise this for all of our clients.PurSpyk!!
Expert Member
I'll have things checked out, I'm sure we can get this sorted out today. Are other Google services also slow?
Don't use many other Google Services, mail seems to work, but that does not need much bandwidth.
Thanks, I believe our team are working on nailing down the details to get this fixed up.
Youtube defaulting to 144p with nothing else running on the line.
That's terrible, really sorry about this
We're working hard on getting things fixed.That's terrible, really sorry about this
Also getting what could only be called gargantuan latency spikes when doing anything in minecraft that requires fast data transmission (opening chests / teleporting etc)
If you don't mind me asking AfriGuy why were your support staff unaware of this problem? Surely you guys use your own product at home too an thus should have red flagged there were issues even if your monitoring software didn't pick it up?
We had your assurances that this was receiving round the clock attention yet it seems that as soon as knock off time comes that's it nothing more is done.
I honestly don't feel confident in your service moving forward and unfortunately have missed this months deadline for cancellation but don't think that I can keep paying R1k a month for a service where I need to use other accounts / do almost continual testing / use a vpn to have websites load.
electrofreeze
Expert Member
i think the time has come to get qualified people to sort out your ongoing problems for the last couple of months unless you know what it is and don't want to do anything about it
it has become clear that as soon as it becomes after hours nothing is working properly
how bad must a network be to corrupt all the files you download and browsing and other services are not working or are you throttling services so people can browse witch is also not working
what a waste of a paid service
it has become clear that as soon as it becomes after hours nothing is working properly
how bad must a network be to corrupt all the files you download and browsing and other services are not working or are you throttling services so people can browse witch is also not working
what a waste of a paid service
Then why are things getting worse?That's terrible, really sorry about this
Since I changed my host file as explained on here: http://mybroadband.co.za/vb/showthread.php/709126-Fix-Afrihost-Google-Services-Issues-(28-06-2015)
Thinks seem be working okay.
Thinks seem be working okay.
Also getting what could only be called gargantuan latency spikes when doing anything in minecraft that requires fast data transmission (opening chests / teleporting etc)
If you don't mind me asking AfriGuy why were your support staff unaware of this problem? Surely you guys use your own product at home too an thus should have red flagged there were issues even if your monitoring software didn't pick it up?
We had your assurances that this was receiving round the clock attention yet it seems that as soon as knock off time comes that's it nothing more is done.
I honestly don't feel confident in your service moving forward and unfortunately have missed this months deadline for cancellation but don't think that I can keep paying R1k a month for a service where I need to use other accounts / do almost continual testing / use a vpn to have websites load.
I'm really hoping that we can have things sorted on this soon, I'm sure that'll improve your experience once done.
The weekend issues had been reported, although I'm not sure why it wasn't communicated between the team - it's a topic that we're working on improving internally though.
I think the experience will be poor, I think results vary. Once resolved though the experience should get better.
Thanks for confirming!
What's weird, from our end Google services are seeing traffic like normal - so not sure if something is blocked/ restricting somewhere else.
No idea.
What I can say though. While downloading I'm unable to stream without having to pause for video to buffer for anything above 480p and same with any facebook videos.
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Thanks for testing this dude, much appreciated!
Going to see if we can get anything spotted from our end.
I don't think we can see this as part of the improvements, because it simply isn't. We're working on getting this fixed and can look forward to overall improvements which will benefit everyone in the long term.
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