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Question of the Day: What do you think of DStv's new packages?
Afrihost Business Uncapped Feedback - 2
- Thread starter The_Unbeliever
- Start date
- Status
I'm not 100% sure on the technical aspects of what's being done - but our team are definitely aware and investigating this.
Shouldn't be any issues around throughput at the moment.
Do you constantly see the same results or do they vary throughout the day/ night?
Sent you a PM
Thanks, will take a look at it as soon as I can.
I see Afrihost is back to last month's level of service again. Removed my account pause to give AH the benefit of the doubt now that the network capacity has supposedly been upgraded, yet still getting abysmal speeds. Out of three speedtest checks, the first two couldn't break 3mbps and the last one only managed to end at 3.99mbps. That on a 10mbps line and account.
Either someone severely underestimated capacity requirements for the network upgrade, or someone ticked the throttle everyone button or maybe Afrihost is just actively trying to lose customers till they can cope again.
Makes me wonder if your service will temporarily improve again over the last 3 days of November only to go back to the gutter at start of December.
Either someone severely underestimated capacity requirements for the network upgrade, or someone ticked the throttle everyone button or maybe Afrihost is just actively trying to lose customers till they can cope again.
Makes me wonder if your service will temporarily improve again over the last 3 days of November only to go back to the gutter at start of December.
Just noticed it now, it was fine for about two weeks....
Keep testing it please, could just be a temporary glitch.
Looks like usage on the East is dropping off quite a bit now.
Bursty-dude
Expert Member
Slightly better than earlier today, but still not what I am paying for.
Afrihost:
Last Result:
Download Speed: 3550 kbps (443.8 KB/sec transfer rate)
Upload Speed: 517 kbps (64.6 KB/sec transfer rate)
Latency: 20 ms
2014/11/04, 5:00:01 PM
Telkom guest:
Last Result:
Download Speed: 5157 kbps (644.6 KB/sec transfer rate)
Upload Speed: 542 kbps (67.8 KB/sec transfer rate)
Latency: 17 ms
2014/11/04, 5:02:14 PM
Afrihost:
Last Result:
Download Speed: 3550 kbps (443.8 KB/sec transfer rate)
Upload Speed: 517 kbps (64.6 KB/sec transfer rate)
Latency: 20 ms
2014/11/04, 5:00:01 PM
Telkom guest:
Last Result:
Download Speed: 5157 kbps (644.6 KB/sec transfer rate)
Upload Speed: 542 kbps (67.8 KB/sec transfer rate)
Latency: 17 ms
2014/11/04, 5:02:14 PM
Last edited:
I thought you guys did the uprgades here? So why would usage in the East affect my account?
The upgrades have been done, it's just a general pointer that everything should be super smooth in the East.
Are you able to run a traceroute or MTR?
http://imgur.com/Cgam2Zw
C:\Users\jesseg>tracert www.afrihost.com
Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 10.0.0.2
2 7 ms 7 ms 7 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 17 ms 17 ms 17 ms 41.181.221.218
4 17 ms 16 ms 17 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 17 ms 26 ms 17 ms rb-cr-1.za--rb-dca-2.mtnns.net [196.44.31.122]
6 18 ms 17 ms 17 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
7 18 ms 23 ms 18 ms 196.30.1.39
8 18 ms 17 ms 17 ms 196.31.220.21
9 17 ms 17 ms * 196.31.63.202
10 17 ms * 17 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 17 ms 18 ms 18 ms cms-gm.afrihost.com [197.242.144.102]
Trace complete.
Can't see any issues here, not sure why you aren't able to run a speedtest.
Perhaps drop our team a mail to see if anything can be spotted there, I'll gladly follow up/ escalate from there.
Can't even update my xbox.:what::thumbdown:
Are your neighbours also still seeing issues on their lines?
Dianysis
Expert Member
- Joined
- Oct 30, 2014
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- 2,048
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- 87
Finding out quick......
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