Afrihost Business Uncapped Feedback - 2

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Still getting 1mbps for international.


Code:
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                10.0.0.2 -   13 | 3889 | 3417 |    0 |    1 |   80 |    1 |
|   105-236-10-1-esr-lo.mtnbusiness.co.za -    2 | 5497 | 5428 |    7 |   24 | 2694 |   13 |
|                          41.181.221.214 -    2 | 5543 | 5486 |   22 |   45 | 2690 |   29 |
|   rb-dca-2.za--qux-b.za.mtnbusiness.net -    3 | 5336 | 5227 |   28 |   78 | 2736 |   72 |
|          rb-cr-1.za--rb-dca-2.mtnns.net -    2 | 5404 | 5312 |   23 |   44 | 2724 |   26 |
|                            196.44.31.97 -    2 | 5452 | 5372 |   23 |   44 | 2690 |   31 |
|                           196.31.220.10 -    3 | 5232 | 5097 |   29 |   77 | 2734 |   69 |
|                           196.31.220.21 -    2 | 5440 | 5357 |   23 |   43 | 2713 |   26 |
|                           196.31.63.202 -    3 | 5268 | 5142 |   29 |   77 | 2753 |   79 |
|          vl9-ah-ha-2.za.mtnbusiness.net -    2 | 5453 | 5373 |   23 |   41 | 2714 |   29 |
|                     cms-gm.afrihost.com -    2 | 5508 | 5443 |   23 |   44 | 2713 |   27 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
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Well its not raining, sun was out, so nope not the weather, who else can we blame?

Could you quickly test your connection now again please. I just noticed a significant change in your ADSL line readings.
 
Speeds getting slower and slower all day. Streaming struggling a bit too. Not heard back from critical care either.
 
I requested an line upgrade to 4Mbps on 25th November 2014 06:00 am... And still no results yet. So let me guess? If it's not done today, there is no chance seeing it done through the weekend?

What happened to the in 48 hours max it will be done?

This is starting to get on my nerves now since I was already charged for the 4Mbps Business Package, but line still on 2Mbps.

Reference Nr 111173970A
 
I requested an line upgrade to 4Mbps on 25th November 2014 06:00 am... And still no results yet. So let me guess? If it's not done today, there is no chance seeing it done through the weekend?

What happened to the in 48 hours max it will be done?

This is starting to get on my nerves now since I was already charged for the 4Mbps Business Package, but line still on 2Mbps.

Reference Nr 111173970A

That's why you should always leave your line with Telkom.

They would have done it while you wait on the phone.
 
I requested an line upgrade to 4Mbps on 25th November 2014 06:00 am... And still no results yet. So let me guess? If it's not done today, there is no chance seeing it done through the weekend?

What happened to the in 48 hours max it will be done?

This is starting to get on my nerves now since I was already charged for the 4Mbps Business Package, but line still on 2Mbps.

Reference Nr 111173970A

Sorry about this :(
I see there is still an order for the upgrade pending on Telkoms side. I'll do some digging and see where the delays are coming in.
 
These two results are nearly identical, have you tried another ISP account to compare from there?

I don't have another ISP to try with. I've tried with the telkom guest account and I get the exact same speed with that too.

On a 6mb line that's slow.
 
Things are looking good for me now. Ping's a little high for international (~20ms more than usual), but hey, the speeds are fine as far as I can tell. Must have been the exchange (Telkom was having issues?).

Thanks
 
Things are looking good for me now. Ping's a little high for international (~20ms more than usual), but hey, the speeds are fine as far as I can tell. Must have been the exchange (Telkom was having issues?).

Thanks

Glad to hear things are looking up :)
 
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