Afrihost Business Uncapped Feedback - Part 3

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Is the packet loss issues still being looked at on the current network?

Capture.jpg
 
PurSpyk!! said:
Well all speed tests show perfect results, but videos don't play, some sites are just slow to open. Browsing in general is sluggish. As per your instructions I changed my router to use the Afrihost dns, which seemed to make things worse. I then tried Google still not much better, changed back to OpenDNS and the results seem better, but everything still seems sluggish. My main problem is Windows Update, as as I am a software developer and need to have the latest version of Windows installed on my system, these speed issues with Windows update are a real concern for me.
Click to expand...

we have the same problems since friday morning
 
Packet loss is back up to spectacular levels (15%-35% to Amazon EC2, US region), but it looks like 40ms have been knocked off the latency to the uk, which brings the total latency to EC2 down to 232 ms, as good as IS :)

200 packets transmitted, 132 received, 34% packet loss, time 198996ms
rtt min/avg/max/mdev = 232.284/234.007/258.535/3.894 ms

ebony (0.0.0.0) Mon Jul 20 15:33:32 2015
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 10.0.0.2 0.0% 212 1.5 2.1 0.9 22.9 2.0
2. 105-236-249-65-esr-lo.mtnbusiness.co.za 0.0% 212 9.5 10.4 9.2 31.4 2.0
3. 41.181.222.101 84.9% 212 14.6 15.4 14.2 26.0 2.0
4. 41.181.222.102 16.0% 212 14.3 17.7 13.4 91.0 9.8
5. tb-dca-2.za--qux-a.za.mtnbusiness.net 13.2% 212 14.8 19.2 13.5 115.7 14.7
6. compj-cpt-1.mtnns.net 12.7% 212 22.2 15.1 14.0 37.6 1.9
7. 196.44.29.40 9.9% 212 161.5 161.8 158.4 181.7 2.9
8. caxtn-indust-1--jp-ad-1-a.mtnns.net 9.0% 212 158.2 162.5 157.7 231.9 11.4
9. ls-pr-1.uk--ls-cr-2.uk-a.mtn.net 9.0% 212 160.0 160.6 157.9 191.7 5.8
10. TenGigabitEthernet8-2.ar6.LON3.gblx.net 9.5% 212 309.7 189.4 157.7 401.5 56.8
11. tata-1.ar7.lon3.gblx.net 11.8% 212 158.6 159.4 157.8 192.8 4.0
12. if-26-2.tcore1.LDN-London.as6453.net 14.6% 212 233.1 234.2 232.4 256.2 3.2
13. if-17-2.tcore1.L78-London.as6453.net 19.8% 212 238.5 236.5 232.5 248.0 2.9
14. if-4-2.thar1.NJY-Newark.as6453.net 10.9% 212 232.5 237.2 232.4 339.5 14.0
15. if-1-3.thar2.NJY-Newark.as6453.net 12.4% 211 234.1 234.6 232.7 246.5 2.3
16. if-11-3.tcore2.AEQ-Ashburn.as6453.net 11.0% 211 233.4 234.3 232.6 254.0 2.5
17. if-2-2.tcore1.AEQ-Ashburn.as6453.net 10.5% 211 237.3 234.4 232.5 256.2 3.1
18. if-16-2.thar1.AEQ-Ashburn.as6453.net 15.2% 211 234.6 234.9 232.9 273.1 4.2
19. ???


I really hope the packet loss issues issues can be sorted, I spend all day coding in vim over ssh to a server in the US, so latency and packet loss have a huge impact on me. Having a reliable 230 ms connection would be fantastic
 
cogilvie said:
Packet loss is back up to spectacular levels (15%-35% to Amazon EC2, US region), but it looks like 40ms have been knocked off the latency to the uk, which brings the total latency to EC2 down to 232 ms, as good as IS :)

200 packets transmitted, 132 received, 34% packet loss, time 198996ms
rtt min/avg/max/mdev = 232.284/234.007/258.535/3.894 ms

ebony (0.0.0.0) Mon Jul 20 15:33:32 2015
Packets Pings
Host Loss% Snt Last Avg Best Wrst StDev
1. 10.0.0.2 0.0% 212 1.5 2.1 0.9 22.9 2.0
2. 105-236-249-65-esr-lo.mtnbusiness.co.za 0.0% 212 9.5 10.4 9.2 31.4 2.0
3. 41.181.222.101 84.9% 212 14.6 15.4 14.2 26.0 2.0
4. 41.181.222.102 16.0% 212 14.3 17.7 13.4 91.0 9.8
5. tb-dca-2.za--qux-a.za.mtnbusiness.net 13.2% 212 14.8 19.2 13.5 115.7 14.7
6. compj-cpt-1.mtnns.net 12.7% 212 22.2 15.1 14.0 37.6 1.9
7. 196.44.29.40 9.9% 212 161.5 161.8 158.4 181.7 2.9
8. caxtn-indust-1--jp-ad-1-a.mtnns.net 9.0% 212 158.2 162.5 157.7 231.9 11.4
9. ls-pr-1.uk--ls-cr-2.uk-a.mtn.net 9.0% 212 160.0 160.6 157.9 191.7 5.8
10. TenGigabitEthernet8-2.ar6.LON3.gblx.net 9.5% 212 309.7 189.4 157.7 401.5 56.8
11. tata-1.ar7.lon3.gblx.net 11.8% 212 158.6 159.4 157.8 192.8 4.0
12. if-26-2.tcore1.LDN-London.as6453.net 14.6% 212 233.1 234.2 232.4 256.2 3.2
13. if-17-2.tcore1.L78-London.as6453.net 19.8% 212 238.5 236.5 232.5 248.0 2.9
14. if-4-2.thar1.NJY-Newark.as6453.net 10.9% 212 232.5 237.2 232.4 339.5 14.0
15. if-1-3.thar2.NJY-Newark.as6453.net 12.4% 211 234.1 234.6 232.7 246.5 2.3
16. if-11-3.tcore2.AEQ-Ashburn.as6453.net 11.0% 211 233.4 234.3 232.6 254.0 2.5
17. if-2-2.tcore1.AEQ-Ashburn.as6453.net 10.5% 211 237.3 234.4 232.5 256.2 3.1
18. if-16-2.thar1.AEQ-Ashburn.as6453.net 15.2% 211 234.6 234.9 232.9 273.1 4.2
19. ???


I really hope the packet loss issues issues can be sorted, I spend all day coding in vim over ssh to a server in the US, so latency and packet loss have a huge impact on me. Having a reliable 230 ms connection would be fantastic
Click to expand...

Welcome to MyBB :)
The latency does look good, although the packet loss is concerning :(

Have you tried Afrigreen to see if that's any better?
 
I don't have Afrigreen credentials, happy to test it out if I can get some though
 
ah can you please do something about pages not loading with international browsing as we can not get any work done
 
there is no pattern then it works then it don't and is very slow all i know for a fact is it started friday morning
 
electrofreeze said:
there is no pattern then it works then it don't and is very slow all i know for a fact is it started friday morning
Click to expand...

Okay, thanks!

I've asked our Team to check if there are any issues with international throughput popping up.
 
I don't know what you did but you did something that made the packet loss stop for 12~13 minutes:
Capture.jpg

I recommend doing it again whatever it was.
 
Vio said:
I don't know what you did but you did something that made the packet loss stop for 12~13 minutes:
View attachment 236563

I recommend doing it again whatever it was.
Click to expand...

There was a temporary issue, we saw a massive drop-off in throughput, MTN managed to get everything back to what it should be.
 
AfriGenie said:
There was a temporary issue, we saw a massive drop-off in throughput, MTN managed to get everything back to what it should be.
Click to expand...

Lol so when there is a drop in throughput the packet loss disappears and the latency is healthy :)

Are you guys still planing on upgrading the IPC of the old network?
 
Last edited:
Vio said:
Lol so when there is a drop in throughput the packet loss disappears and the latency is healthy :)
Click to expand...

Probably... Since there was significantly reduced throughput!

Hopefully the permanent solution won't be too long in coming.
 
I just wanted to say, great job afrihost - you guys impress me on a daily basis :)

im loving it :) :D :love: ;) :p :whistle: :)
 
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