Afrihost Business Uncapped Feedback - Part 3

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Why would i ever want to move away from afrihost with speeds like these .
id be crazy !

40 mins and counting to run a speed test lol

This isn't great at all :(
Not seeing degraded throughput like this on monitoring - is your connection always like this?
 
well all i can say is i am thoroughly disappointed.
i was hoping afrigreen might give me a reason to stick with afrihost but it seems the terrible internet i get constantly gets worst .
the speeds are horrendous , i can barely open a webpage .

this really has become a joke.

i stuck with afrihost because i wanted a line that was not shaped or throttled , but with speeds like 0.05mbps i may as-well just move to a better provider

for the sake of feedback , moving over to afrigreen made my line even slower than usual ( its already slow , so slow its unusable most of the time im at home)
 
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This isn't great at all :(
Not seeing degraded throughput like this on monitoring - is your connection always like this?

Yes , id say 80% of the time +-

back on my original account , hasn't improved much
4646859958.png
 
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well all i can say is i am thoroughly disappointed.
i was hoping afrigreen might give me a reason to stick with afrihost but it seems the terrible internet i get constantly gets worst .
the speeds are horrendous , i can barely open a webpage .

this really has become a joke.

i stuck with afrihost because i wanted a line that was not shaped or throttled , but with speeds like 0.05mbps i may as-well just move to a better provider

for the sake of feedback , moving over to afrigreen made my line even slower than usual ( its already slow , so slow its unusable most of the time im at home)

Really sorry to hear :(
Do you have any tests you could post here either here or over on the Afrigreen thread? I'd like to see if I can spot where the issues are coming in.
 
Please tell me that the problem was sorted today. I was out on site most of the day, and I saw a mail from a client with AH problems (the only problem at this stage is AH at this client - oh and waiting for their notebook that is still pending delivery)

So please tell me the https://www.youtube.com/watch?v=HlE2Fu5rTvo situation is over and that the problem was resolved.
 
Hhhmm, not seeing degraded throughput like this on monitoring.
Have you tried Afrigreen?

the original speed was on afrigreen 0.04mbps
the second one was back on my normal account

C:\Users\Bruno>tracert www.google.com

Tracing route to www.google.com [66.8.14.42]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 66 ms 44 ms 37 ms 105-236-5-65-esr-lo.mtnbusiness.co.za [105.236.5
.65]
3 * * * Request timed out.
4 40 ms 42 ms 97 ms 41.181.222.102
5 58 ms 65 ms 60 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 60 ms 69 ms 64 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 119 ms 70 ms 79 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

8 104 ms 60 ms 61 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [41.181.180.
11]
9 69 ms 67 ms 75 ms cache.google.com [66.8.14.42]

Trace complete.
 
Please tell me that the problem was sorted today. I was out on site most of the day, and I saw a mail from a client with AH problems (the only problem at this stage is AH at this client - oh and waiting for their notebook that is still pending delivery)

So please tell me the https://www.youtube.com/watch?v=HlE2Fu5rTvo situation is over and that the problem was resolved.

There should be no general issues at the moment on regular Afrihost and AfriGreen should be running like a bomb as usual :)
 
the original speed was on afrigreen 0.04mbps
the second one was back on my normal account

C:\Users\Bruno>tracert www.google.com

Tracing route to www.google.com [66.8.14.42]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 66 ms 44 ms 37 ms 105-236-5-65-esr-lo.mtnbusiness.co.za [105.236.5
.65]
3 * * * Request timed out.
4 40 ms 42 ms 97 ms 41.181.222.102
5 58 ms 65 ms 60 ms tb-dca-2.za--qux-c.za.mtnbusiness.net [41.181.19
8.188]
6 60 ms 69 ms 64 ms unc-cpt-1.mtnns.net [196.44.18.8]
7 119 ms 70 ms 79 ms jh-cr-1.za--tb-cr-2.za.mtnns.net [196.44.31.66]

8 104 ms 60 ms 61 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [41.181.180.
11]
9 69 ms 67 ms 75 ms cache.google.com [66.8.14.42]

Trace complete.

Your second hop to your exchange should never be above 30ms, and usually we'd like to see that as close to or below 10ms.

Looks like you've got some congestion happening there :(
 
My business line stopped working at exactly 17:00 today.

I was currently on afrigreen, so I quickly switched to my normal (non-green) account, but it still didn't work. Pages would start loading, but then stop loading. Is this part of your plan? Just lost 20 minutes due to the "plan" which I knew nothing about.
 
Great start to the weekend

http://netgauge.ookla.com/share/269447420.png

Tracing route to google.com [216.58.223.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 169-0-15-1-access.afrihost.co.za [169.0.15.1]
3 100 ms 103 ms 98 ms 41.170.79.230
4 96 ms 85 ms 109 ms 41.170.79.236
5 97 ms 90 ms 101 ms google.jb1.napafrica.net [196.46.25.166]
6 15 ms 14 ms 14 ms 72.14.239.129
7 105 ms 97 ms 94 ms jnb01s08-in-f46.1e100.net [216.58.223.46]

Trace complete.

Just had a disconnection as well. So hope things get better.
Oh and P2P on a business account is dead

The Cell C dog time again....jpg
 
My business line stopped working at exactly 17:00 today.

I was currently on afrigreen, so I quickly switched to my normal (non-green) account, but it still didn't work. Pages would start loading, but then stop loading. Is this part of your plan? Just lost 20 minutes due to the "plan" which I knew nothing about.

So it wasn't only me...
I am on a 2MB account business on Afrigreen
 
My business line stopped working at exactly 17:00 today.

I was currently on afrigreen, so I quickly switched to my normal (non-green) account, but it still didn't work. Pages would start loading, but then stop loading. Is this part of your plan? Just lost 20 minutes due to the "plan" which I knew nothing about.

Shouldn't be any general issues over on our regular network.
If you're still down, please drop me a PM with your DSL username so I can check out the logs.
 
Great start to the weekend

http://netgauge.ookla.com/share/269447420.png

Tracing route to google.com [216.58.223.46]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 11 ms 11 ms 11 ms 169-0-15-1-access.afrihost.co.za [169.0.15.1]
3 100 ms 103 ms 98 ms 41.170.79.230
4 96 ms 85 ms 109 ms 41.170.79.236
5 97 ms 90 ms 101 ms google.jb1.napafrica.net [196.46.25.166]
6 15 ms 14 ms 14 ms 72.14.239.129
7 105 ms 97 ms 94 ms jnb01s08-in-f46.1e100.net [216.58.223.46]

Trace complete.

Just had a disconnection as well. So hope things get better.
Oh and P2P on a business account is dead

View attachment 296130

This isn't looking good at all :(
If the experience any better over on Afrigreen?
 
So it wasn't only me...
I am on a 2MB account business on Afrigreen

Ah, Afrigreen is undergoing some tweaks.
Please post in the official feedback thread :)

Just a quick update on the work we're doing.
We're about to hit the bit GO button - so it may be a bit wonky for a few mins.

As always, I'll update once done :)
 
Just going to drop it in here, but ShowMax streaming on this particular connection of mine is TERRIBLE. I'm not sure who is to blame here, i do also blame ShowMax for not allowing me to buffer properly, but overall streaming from ShowMax has been an exercise of epic frustration.

Youtube in contrast streams relatively fine (it has never been perfect, but Showmax takes the cake).
 
Just going to drop it in here, but ShowMax streaming on this particular connection of mine is TERRIBLE. I'm not sure who is to blame here, i do also blame ShowMax for not allowing me to buffer properly, but overall streaming from ShowMax has been an exercise of epic frustration.

Youtube in contrast streams relatively fine (it has never been perfect, but Showmax takes the cake).

We've been working with Showmax to get all aspects of their service working. If performance is poor, we'll definitely want to check that out. We'll just have to do the general troubleshooting process to ensure that generally your line and services are fine and it's specifically showmax performing poorly.

Can you drop me a PM?
 
How about fixing Netflix too...

I have a 6mbit business uncapped, but it never goes to HD ever. Infact i get it alot where it plays at Standard def then 10min in... it switches to a low-res for 5min or so. then goes back to SD (640x480)


I'm still on the original Afrihost 6mbit uncapped (not afrigreen) i got the details... but too scared to try it out. i can't afford to struggle more.. (while you guys tweaking it). I'll rather switch once its all sorted (all the snags been sorted)
 
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