Hummercellc
Expert Member
I tested Netflix and Hulu this afternoon. And I had no buffering what so ever. Even HD video's stream perfectly. Maybe I am just lucky..... this is the first time I am using these services.
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Afrihost Business Uncapped Feedback
- Thread starter Lino
- Start date
- Status
Hulu and Netflix really depend on what device you are using. It might tick the 720p or 1080p boxes in terms of resolution, but some devices demand a much higher profile of video. Hulu on a PC uses a very low bandwith codec, but on an Xbox One or FireTV it demands much higher bandwith.
vinnigepiet
Well-Known Member
- Joined
- Jun 1, 2010
- Messages
- 207
- Reaction score
- 0
@Afriman,
Just an update on my streaming issues, tonight and last night it seemed way better, got better responses on games as well. I ran some traceroutes on both the accounts(1gig free and 4mb Business) and both seemed to give about the same results. Also it seems that telkom has actioned my congestion complaints. I will keep a close eye on this and as soon as anything happens I will run some more tests and report them to you.
Some traces:
Business account:
>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 11 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 11 ms 11 ms 11 ms 41.181.201.94
4 12 ms 11 ms 11 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 15 ms 12 ms 12 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 13 ms 21 ms 21 ms 196.44.31.106
7 154 ms 157 ms 216 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 155 ms 158 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 174 ms 154 ms 155 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 157 ms 156 ms 157 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 158 ms 157 ms 157 ms 132.185.255.165
13 156 ms 157 ms 156 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
1gig account:
>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
1 5 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 12 ms 11 ms 11 ms 41.181.201.94
4 11 ms 11 ms 11 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 12 ms 11 ms 11 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 12 ms 11 ms 12 ms 196.44.31.106
7 154 ms 155 ms 154 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 155 ms 154 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 156 ms 155 ms 155 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 156 ms 157 ms 158 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 158 ms 157 ms 157 ms 132.185.255.165
13 156 ms 157 ms 156 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
Thanks
Just an update on my streaming issues, tonight and last night it seemed way better, got better responses on games as well. I ran some traceroutes on both the accounts(1gig free and 4mb Business) and both seemed to give about the same results. Also it seems that telkom has actioned my congestion complaints. I will keep a close eye on this and as soon as anything happens I will run some more tests and report them to you.
Some traces:
Business account:
>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 11 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 11 ms 11 ms 11 ms 41.181.201.94
4 12 ms 11 ms 11 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 15 ms 12 ms 12 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 13 ms 21 ms 21 ms 196.44.31.106
7 154 ms 157 ms 216 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 155 ms 158 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 174 ms 154 ms 155 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 157 ms 156 ms 157 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 158 ms 157 ms 157 ms 132.185.255.165
13 156 ms 157 ms 156 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
1gig account:
>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
1 5 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 12 ms 11 ms 11 ms 41.181.201.94
4 11 ms 11 ms 11 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 12 ms 11 ms 11 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 12 ms 11 ms 12 ms 196.44.31.106
7 154 ms 155 ms 154 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 155 ms 154 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 156 ms 155 ms 155 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 156 ms 157 ms 158 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 158 ms 157 ms 157 ms 132.185.255.165
13 156 ms 157 ms 156 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
Thanks
Hey
Please advise
This has been getting worse and worse over the last few weeks to the point where I'm at this very moment buffering a youtube video at 144p....
Started logging test results.
The internet becomes crap from between 7-8pm and then after about 10 is downright useless. Everything just constantly times out. I have to refresh a page over and over and only after a few tries does it load slowly
Last Result:
Download Speed: 3008 kbps (376 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
Latency: 198 ms
03 August 2014 at 10:08:19 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.009 ms 0.283 ms 0.268 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 429.400 ms 424.279 ms 317.538 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 59.873 ms 73.865 ms 83.238 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 74.754 ms 87.750 ms 90.438 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 99.801 ms 89.471 ms 88.966 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 92.414 ms 60.408 ms 104.933 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 137.009 ms 134.612 ms 206.084 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 169.385 ms 176.892 ms 167.270 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 168.033 ms 187.223 ms 165.094 ms
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 63.476 ms !X *
11 * * *
12 * * *
13 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 246.816 ms !X * *
14 * * *
15 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 380.943 ms !X *
16 * * *
17 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 335.131 ms !X * *
18 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 298.223 ms !X * 259.548 ms !X
Last Result:
Download Speed: 3304 kbps (413 KB/sec transfer rate)
Upload Speed: 350 kbps (43.8 KB/sec transfer rate)
Latency: 374 ms
04 August 2014 at 10:47:00 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.070 ms 0.229 ms 0.233 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 401.123 ms 391.715 ms 423.072 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 409.271 ms 432.669 ms 444.898 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 459.716 ms 465.084 ms 455.586 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 464.478 ms 93.718 ms 88.279 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 88.822 ms 98.139 ms 111.585 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 114.130 ms 90.317 ms 121.412 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 109.979 ms 110.826 ms 120.967 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 132.305 ms 140.047 ms 153.499 ms
10 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 152.819 ms !X * 244.868 ms !X
Last Result:
Download Speed: 3294 kbps (411.8 KB/sec transfer rate)
Upload Speed: 340 kbps (42.5 KB/sec transfer rate)
Latency: 322 ms
07 August 2014 at 10:30:10 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 0.379 ms 0.241 ms 0.179 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 379.697 ms 387.828 ms 402.367 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 448.716 ms 439.149 ms 437.041 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 446.083 ms 437.055 ms 479.149 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 491.192 ms 436.060 ms 451.367 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 469.215 ms 464.746 ms 492.713 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 490.775 ms 569.636 ms 572.563 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 521.536 ms 125.137 ms 133.123 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 154.445 ms 86.167 ms 41.127 ms
10 * * *
11 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 398.136 ms !X * *
12 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 264.197 ms !X *
Please advise
This has been getting worse and worse over the last few weeks to the point where I'm at this very moment buffering a youtube video at 144p....
Started logging test results.
The internet becomes crap from between 7-8pm and then after about 10 is downright useless. Everything just constantly times out. I have to refresh a page over and over and only after a few tries does it load slowly
Last Result:
Download Speed: 3008 kbps (376 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
Latency: 198 ms
03 August 2014 at 10:08:19 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.009 ms 0.283 ms 0.268 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 429.400 ms 424.279 ms 317.538 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 59.873 ms 73.865 ms 83.238 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 74.754 ms 87.750 ms 90.438 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 99.801 ms 89.471 ms 88.966 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 92.414 ms 60.408 ms 104.933 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 137.009 ms 134.612 ms 206.084 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 169.385 ms 176.892 ms 167.270 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 168.033 ms 187.223 ms 165.094 ms
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 63.476 ms !X *
11 * * *
12 * * *
13 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 246.816 ms !X * *
14 * * *
15 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 380.943 ms !X *
16 * * *
17 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 335.131 ms !X * *
18 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 298.223 ms !X * 259.548 ms !X
Last Result:
Download Speed: 3304 kbps (413 KB/sec transfer rate)
Upload Speed: 350 kbps (43.8 KB/sec transfer rate)
Latency: 374 ms
04 August 2014 at 10:47:00 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.070 ms 0.229 ms 0.233 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 401.123 ms 391.715 ms 423.072 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 409.271 ms 432.669 ms 444.898 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 459.716 ms 465.084 ms 455.586 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 464.478 ms 93.718 ms 88.279 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 88.822 ms 98.139 ms 111.585 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 114.130 ms 90.317 ms 121.412 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 109.979 ms 110.826 ms 120.967 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 132.305 ms 140.047 ms 153.499 ms
10 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 152.819 ms !X * 244.868 ms !X
Last Result:
Download Speed: 3294 kbps (411.8 KB/sec transfer rate)
Upload Speed: 340 kbps (42.5 KB/sec transfer rate)
Latency: 322 ms
07 August 2014 at 10:30:10 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 0.379 ms 0.241 ms 0.179 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 379.697 ms 387.828 ms 402.367 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 448.716 ms 439.149 ms 437.041 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 446.083 ms 437.055 ms 479.149 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 491.192 ms 436.060 ms 451.367 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 469.215 ms 464.746 ms 492.713 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 490.775 ms 569.636 ms 572.563 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 521.536 ms 125.137 ms 133.123 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 154.445 ms 86.167 ms 41.127 ms
10 * * *
11 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 398.136 ms !X * *
12 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 264.197 ms !X *
frobbertze2
Well-Known Member
Hey
Please advise
This has been getting worse and worse over the last few weeks to the point where I'm at this very moment buffering a youtube video at 144p....
Started logging test results.
The internet becomes crap from between 7-8pm and then after about 10 is downright useless. Everything just constantly times out. I have to refresh a page over and over and only after a few tries does it load slowly
Last Result:
Download Speed: 3008 kbps (376 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
Latency: 198 ms
03 August 2014 at 10:08:19 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.009 ms 0.283 ms 0.268 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 429.400 ms 424.279 ms 317.538 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 59.873 ms 73.865 ms 83.238 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 74.754 ms 87.750 ms 90.438 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 99.801 ms 89.471 ms 88.966 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 92.414 ms 60.408 ms 104.933 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 137.009 ms 134.612 ms 206.084 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 169.385 ms 176.892 ms 167.270 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 168.033 ms 187.223 ms 165.094 ms
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 63.476 ms !X *
11 * * *
12 * * *
13 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 246.816 ms !X * *
14 * * *
15 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 380.943 ms !X *
16 * * *
17 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 335.131 ms !X * *
18 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 298.223 ms !X * 259.548 ms !X
Last Result:
Download Speed: 3304 kbps (413 KB/sec transfer rate)
Upload Speed: 350 kbps (43.8 KB/sec transfer rate)
Latency: 374 ms
04 August 2014 at 10:47:00 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.070 ms 0.229 ms 0.233 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 401.123 ms 391.715 ms 423.072 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 409.271 ms 432.669 ms 444.898 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 459.716 ms 465.084 ms 455.586 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 464.478 ms 93.718 ms 88.279 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 88.822 ms 98.139 ms 111.585 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 114.130 ms 90.317 ms 121.412 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 109.979 ms 110.826 ms 120.967 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 132.305 ms 140.047 ms 153.499 ms
10 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 152.819 ms !X * 244.868 ms !X
Last Result:
Download Speed: 3294 kbps (411.8 KB/sec transfer rate)
Upload Speed: 340 kbps (42.5 KB/sec transfer rate)
Latency: 322 ms
07 August 2014 at 10:30:10 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 0.379 ms 0.241 ms 0.179 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 379.697 ms 387.828 ms 402.367 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 448.716 ms 439.149 ms 437.041 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 446.083 ms 437.055 ms 479.149 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 491.192 ms 436.060 ms 451.367 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 469.215 ms 464.746 ms 492.713 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 490.775 ms 569.636 ms 572.563 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 521.536 ms 125.137 ms 133.123 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 154.445 ms 86.167 ms 41.127 ms
10 * * *
11 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 398.136 ms !X * *
12 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 264.197 ms !X *
Your second hop shows quite high latency which usually points to exchange congestion. You will have to contact telkom to get it sorted.
It would have affected pretty much any services. So basically it wasn't ensuring that a business account was being treated as a business account, and this caused some unpredictable results (mostly throughput related). Once we assured that users were correctly classified, it was resolved.
This was a general incident limited to yesterday, so has no bearing on any long term issues with streaming reported here.
@Afriman,
Just an update on my streaming issues, tonight and last night it seemed way better, got better responses on games as well. I ran some traceroutes on both the accounts(1gig free and 4mb Business) and both seemed to give about the same results. Also it seems that telkom has actioned my congestion complaints. I will keep a close eye on this and as soon as anything happens I will run some more tests and report them to you.
Some traces:
Business account:
>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.0.1
2 10 ms 11 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 11 ms 11 ms 11 ms 41.181.201.94
4 12 ms 11 ms 11 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 15 ms 12 ms 12 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 13 ms 21 ms 21 ms 196.44.31.106
7 154 ms 157 ms 216 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 155 ms 158 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 174 ms 154 ms 155 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 157 ms 156 ms 157 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 158 ms 157 ms 157 ms 132.185.255.165
13 156 ms 157 ms 156 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
1gig account:
>tracert bbc.co.uk
Tracing route to bbc.co.uk [212.58.246.104]
over a maximum of 30 hops:
1 5 ms <1 ms <1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 105-236-4-193-esr-lo.mtnbusiness.co.za [105.236.
4.193]
3 12 ms 11 ms 11 ms 41.181.201.94
4 11 ms 11 ms 11 ms tb-dca-2.za--qux-a.za.mtnbusiness.net [41.181.18
4.28]
5 12 ms 11 ms 11 ms unc-cpt-1.mtnns.net [196.44.18.8]
6 12 ms 11 ms 12 ms 196.44.31.106
7 154 ms 155 ms 154 ms am-cr-1.am--lt-cr-1.uk-a.mtnns.net [196.44.31.22
1]
8 155 ms 155 ms 154 ms ls-pr-1.uk--ls-cr-1.uk-a.mtn.net [209.212.111.83
]
9 156 ms 155 ms 155 ms bbc-linx.pr01.thdow.bbc.co.uk [195.66.224.103]
10 * * * Request timed out.
11 156 ms 157 ms 158 ms ae0.er01.cwwtf.bbc.co.uk [132.185.254.93]
12 158 ms 157 ms 157 ms 132.185.255.165
13 156 ms 157 ms 156 ms fmt-vip133.cwwtf.bbc.co.uk [212.58.246.104]
Trace complete.
Thanks
That's awesome. Traces seem pretty much perfect. I wouldn't be concerned about the timeout, that looks like a hop that blocks ICMP traffic.
Hey
Please advise
This has been getting worse and worse over the last few weeks to the point where I'm at this very moment buffering a youtube video at 144p....
Started logging test results.
The internet becomes crap from between 7-8pm and then after about 10 is downright useless. Everything just constantly times out. I have to refresh a page over and over and only after a few tries does it load slowly
Last Result:
Download Speed: 3008 kbps (376 KB/sec transfer rate)
Upload Speed: 379 kbps (47.4 KB/sec transfer rate)
Latency: 198 ms
03 August 2014 at 10:08:19 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.009 ms 0.283 ms 0.268 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 429.400 ms 424.279 ms 317.538 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 59.873 ms 73.865 ms 83.238 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 74.754 ms 87.750 ms 90.438 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 99.801 ms 89.471 ms 88.966 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 92.414 ms 60.408 ms 104.933 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 137.009 ms 134.612 ms 206.084 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 169.385 ms 176.892 ms 167.270 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 168.033 ms 187.223 ms 165.094 ms
10 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 63.476 ms !X *
11 * * *
12 * * *
13 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 246.816 ms !X * *
14 * * *
15 * wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 380.943 ms !X *
16 * * *
17 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 335.131 ms !X * *
18 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 298.223 ms !X * 259.548 ms !X
Last Result:
Download Speed: 3304 kbps (413 KB/sec transfer rate)
Upload Speed: 350 kbps (43.8 KB/sec transfer rate)
Latency: 374 ms
04 August 2014 at 10:47:00 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 2.070 ms 0.229 ms 0.233 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 401.123 ms 391.715 ms 423.072 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 409.271 ms 432.669 ms 444.898 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 459.716 ms 465.084 ms 455.586 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 464.478 ms 93.718 ms 88.279 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 88.822 ms 98.139 ms 111.585 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 114.130 ms 90.317 ms 121.412 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 109.979 ms 110.826 ms 120.967 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 132.305 ms 140.047 ms 153.499 ms
10 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 152.819 ms !X * 244.868 ms !X
Last Result:
Download Speed: 3294 kbps (411.8 KB/sec transfer rate)
Upload Speed: 340 kbps (42.5 KB/sec transfer rate)
Latency: 322 ms
07 August 2014 at 10:30:10 PM SAST
Traceroute has started…
traceroute to saix.net (196.25.1.204), 64 hops max, 72 byte packets
1 192.168.2.1 (192.168.2.1) 0.379 ms 0.241 ms 0.179 ms
2 105-236-4-65-esr-lo.mtnbusiness.co.za (105.236.4.65) 379.697 ms 387.828 ms 402.367 ms
3 ipc-recieve-rb-1a.za.mtnbusiness.net (41.181.178.53) 448.716 ms 439.149 ms 437.041 ms
4 rb-cr-1.za--rb-dca-1.za-a.mtnns.net (196.44.0.146) 446.083 ms 437.055 ms 479.149 ms
5 jh-cr-2.za--rb-cr-1.za-a.mtnns.net (196.44.31.95) 491.192 ms 436.060 ms 451.367 ms
6 qux-jh-dca-2.za-b.za.mtnbusiness.net (41.181.165.115) 469.215 ms 464.746 ms 492.713 ms
7 rrba-ip-se-2-wan.telkom-ipnet.co.za (196.25.58.17) 490.775 ms 569.636 ms 572.563 ms
8 rrba-ip-lir-1-gig-0-0-0-102.telkom-ipnet.co.za (196.43.25.137) 521.536 ms 125.137 ms 133.123 ms
9 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 154.445 ms 86.167 ms 41.127 ms
10 * * *
11 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 398.136 ms !X * *
12 wblv-ip-essr-1-atm-2-0-0-1.telkom-ipnet.co.za (196.43.11.22) 264.197 ms !X *
This looks to me like it could be exchange congestion, from the consistent high response I see. It could also be a line fault, so I would definitely advise logging with Telkom
Bursty-dude
Expert Member
No background downloads in progress, only my PC connected to the router (no other devices), speeds are pretty good:
Linetool results show pretty good results:
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 12ms
Your maximum ping was 13ms
Looking at your average ping, your line seems to be running perfectly
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP :-(
Detailed Report
Yet Youtube vids STILL buffer in their moer in even on 480p and almost all other online video streaming sucks badly.
There IS a problem.
I was at my neighbour across the road 10 minutes ago and I checked this vid in 1080p on his 2MB Telkom line and there was hardly any buffering issues:
https://www.youtube.com/watch?v=PtwXdKkO75E
But on my 6MB line, it buffers like mad. The "Auto" setting on Youtube defaults to 480p on my line, and it goes to 720p on my neigbours line.
Just FYI, we are connected to the same exchange, so please, no BS about it being an exchange issue......
Linetool results show pretty good results:
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 12ms
Your maximum ping was 13ms
Looking at your average ping, your line seems to be running perfectly
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP :-(
Detailed Report
Code:
Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert)
Pinging 105.236.11.193 with 32 bytes of data:
Reply from 105.236.11.193: bytes=32 time=13ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=13ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=13ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=13ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=13ms TTL=254
Reply from 105.236.11.193: bytes=32 time=13ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=11ms TTL=254
Reply from 105.236.11.193: bytes=32 time=11ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=12ms TTL=254
Reply from 105.236.11.193: bytes=32 time=11ms TTL=254
Ping statistics for 105.236.11.193:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 11ms, Maximum = 13ms, Average = 12ms
2014/08/08 9:55:01.44Yet Youtube vids STILL buffer in their moer in even on 480p and almost all other online video streaming sucks badly.
There IS a problem.
I was at my neighbour across the road 10 minutes ago and I checked this vid in 1080p on his 2MB Telkom line and there was hardly any buffering issues:
https://www.youtube.com/watch?v=PtwXdKkO75E
But on my 6MB line, it buffers like mad. The "Auto" setting on Youtube defaults to 480p on my line, and it goes to 720p on my neigbours line.
Just FYI, we are connected to the same exchange, so please, no BS about it being an exchange issue......
No background downloads in progress, only my PC connected to the router (no other devices), speeds are pretty good:
View attachment 138920
View attachment 138922
Linetool results show pretty good results:
Zertop's "Is it my Line" Results
Basic Report:
Your average ping was 12ms
Your maximum ping was 13ms
Looking at your average ping, your line seems to be running perfectly
It seems that your maximum ping is also good. If there are any issues, they most probably lie with your ISP :-(
Detailed Report
Code:Ping results for last hop before account switches to ISP's hardware (Hop 2 on Tracert) Pinging 105.236.11.193 with 32 bytes of data: Reply from 105.236.11.193: bytes=32 time=13ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=13ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=13ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=13ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=13ms TTL=254 Reply from 105.236.11.193: bytes=32 time=13ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=11ms TTL=254 Reply from 105.236.11.193: bytes=32 time=11ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=12ms TTL=254 Reply from 105.236.11.193: bytes=32 time=11ms TTL=254 Ping statistics for 105.236.11.193: Packets: Sent = 30, Received = 30, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 11ms, Maximum = 13ms, Average = 12ms 2014/08/08 9:55:01.44
Yet Youtube vids STILL buffer in their moer in even on 480p and almost all other online video streaming sucks badly.
There IS a problem.
I was at my neighbour across the road 10 minutes ago and I checked this vid in 1080p on his 2MB Telkom line and there was hardly any buffering issues:
https://www.youtube.com/watch?v=PtwXdKkO75E
But on my 6MB line, it buffers like mad. The "Auto" setting on Youtube defaults to 480p on my line, and it goes to 720p on my neigbours line.
Just FYI, we are connected to the same exchange, so please, no BS about it being an exchange issue......
The real test would be to try your Afrihost account on his line and repeat the tests, cos we're definitely not seeing this kind of problem on YouTube at the moment. Have run tests with Capped and shaped Uncapped and YouTube is running well, even on 720p and full HD. I'm surprised to hear that full 1080p would run smoothly on 2Mbps without buffering, I generally find that you need at least 6Mbps or more for full HD streaming.
I agree with b1scu1t. 110% That is my experience also since joining Afrihost beginning of this month.
Originally Posted by b1scu1t
Hey
Please advise
This has been getting worse and worse over the last few weeks to the point where I'm at this very moment buffering a youtube video at 144p....
Started logging test results.
The internet becomes crap from between 7-8pm and then after about 10 is downright useless
How come this seems to be the experience of so many Business users, yet it is advertised as Unshaped and everytime Afrihost keeps telling us it is unshaped etc.etc. Yet my experience and "the way i percieve it" it feels like a Shaped service.
My speed is never consistent. It goes up then drops by a few hundred kb per second and then go up again (like a rollercoaster).
It is either being shaped or someone is not telling the truth... or pure Afrihost insificient CPT capacity issues here.
PHP:
Hey
Please advise
This has been getting worse and worse over the last few weeks to the point where I'm at this very moment buffering a youtube video at 144p....
Started logging test results.
The internet becomes crap from between 7-8pm and then after about 10 is downright useless
PHP:
How come this seems to be the experience of so many Business users, yet it is advertised as Unshaped and everytime Afrihost keeps telling us it is unshaped etc.etc. Yet my experience and "the way i percieve it" it feels like a Shaped service.
My speed is never consistent. It goes up then drops by a few hundred kb per second and then go up again (like a rollercoaster).
It is either being shaped or someone is not telling the truth... or pure Afrihost insificient CPT capacity issues here.
Last edited:
We're definitely not out of capacity nor are we shaping Business accounts. We'll always investigate if there are reports of poor performance to see what the contributing factors could be, and like yesterday's issue, we're open to there being problems with policies or how an account could have been constructed. As long as we arrive at the conclusion through sound troubleshooting and eliminating other factors, we'll always pursue the issue.
Bursty-dude
Expert Member
I admit there is a bit of buffering on his 2MB line, but not even close to what I am getting on 6MB line.
I let the vid buffer for about a minute on his 2MB line but it is watchable from the get-go at 1080p, so to speak.
So, why is my 6MB line struggling with 720p or 1080p vids, then?
You maintain there are no issues, but there must be a balls up somewhere.
Did you try your account on his line?
I have had no problems with YouTube as of yet. Not a single day nor hour I couldn't stream 720p.
I only have two issues: international streaming and international ping; How can Telkom have 40ms less ping than Afrihost when Afrihost is on a fibre backbone?
I only have two issues: international streaming and international ping; How can Telkom have 40ms less ping than Afrihost when Afrihost is on a fibre backbone?
hey guys, i just spent the last hour reading through this thread, i'm considering getting the 2mb uncapped business account, was wondering whether what the speeds are like afterhours i'm in durban and currently conected to the NRVH exchange.
currently on telkom uncapped til 23aug, i cancelled my line with them because i kept getting kicked off internet access because telkom says my exchange is congested and users closer to the exchange get "priority" i thought that was nonsense and was hoping AH's business line with its lower contention ratio and "bandwidth priority" would result in me getting a better experience? any thoughts?
currently on telkom uncapped til 23aug, i cancelled my line with them because i kept getting kicked off internet access because telkom says my exchange is congested and users closer to the exchange get "priority" i thought that was nonsense and was hoping AH's business line with its lower contention ratio and "bandwidth priority" would result in me getting a better experience? any thoughts?
Kosmik
Honorary Master
Suffering horrific speeds trying to download Terra ( MMORPG client ) , coming down at 100-200kbps on a 8Mb link? Rest is fine but international seems to be taking strain.
prodigyX
Senior Member
What the heck is going on? I can't access youtube, mybroadband.co.za, theonion.com, and a whole bunch of other sites.. Anybody else? I'm on 3g posting this...
Update: Restarted the router and all is fine again. Weird though how only certain sites died and others were ok..
Update: Restarted the router and all is fine again. Weird though how only certain sites died and others were ok..
Last edited:
Bursty-dude
Expert Member
There is no problem at all, it is all in our heads....
- Status