Afrihost Business Uncapped Feedback

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Ripstorm said:
I cancelled my AH account at the beginning of the month, but decided to re-activate my account as twitch streaming is much better than before. I just hope they can fix this whole capacity issue soon.

I will probably get flamed for this, but I still think that this account needs to be throttled as soon as the user reaches +-500GB of data.
These mofo's using up to a TB of data a month is just spoiling it for all of us
Click to expand...

My household uses a huge amount of data every month and I can agree with that. On a very heavy month we use around 450GB. I can't imagine how people use anywhere near a terabyte.
 
Bryn26 said:
My household uses a huge amount of data every month and I can agree with that. On a very heavy month we use around 450GB. I can't imagine how people use anywhere near a terabyte.
Click to expand...

Just because you don't have the need for it, other people might.

Remember these are BUSINESS accounts.

How about a suggestion that you and your family go on the HOME accounts instead.
 
whatwhat said:
Just because you don't have the need for it, other people might.

Remember these are BUSINESS accounts.

How about a suggestion that you and your family go on the HOME accounts instead.
Click to expand...

I think I'd rather leave the choice of product up to the individual. While we label our accounts as Uncapped and Business - we don't have any restriction about who can sign up for what.
 
Bryn26 said:
My household uses a huge amount of data every month and I can agree with that. On a very heavy month we use around 450GB. I can't imagine how people use anywhere near a terabyte.
Click to expand...

I think it depends on the needs of each person (or sometimes of an office). In general, heavy users are individuals not businesses (as they also prioritise their networks for priority services). My personal feeling is that you'd have to do a lot of P2P downloads to really use that much traffic. While you can use substantial data streaming HD content, it's very difficult to consistently saturate your line to that extent. My feeling, anyway.
 
Ripstorm said:
I cancelled my AH account at the beginning of the month, but decided to re-activate my account as twitch streaming is much better than before. I just hope they can fix this whole capacity issue soon.

I will probably get flamed for this, but I still think that this account needs to be throttled as soon as the user reaches +-500GB of data.
These mofo's using up to a TB of data a month is just spoiling it for all of us
Click to expand...

I totally understand your point here (will try to protect you from said flaming) ;)

We've never like the idea of throttling. It's always felt punitive and we've always felt that there is something uncool about someone being punished for using our product. We prefer the shaping method because it still gives good use of client's line, and still allows those services that put strain on the network (like torrents) to some extent. I don't think we'll go back to throttling (which we used to do) very quickly, but I guess it's a topic that will always come up.
 
Ripstorm said:
I will probably get flamed for this, but I still think that this account needs to be throttled as soon as the user reaches +-500GB of data.
These mofo's using up to a TB of data a month is just spoiling it for all of us
Click to expand...

YES... YOU WILL :)

10MB line has the potential to do 2.4TB a month.... why shouldn't I be able to DL half that, if I choose ?
High usage users are not the problem - don't believe the MWEB-fueled BS/HYPE about "bandwidth Hogs" causing the issues.
The real issues are greedy ISP's that over-sell their network and cross-subsidise accounts. ISP's pay for bandwidth (pipe size), and NOT amount of data. They expect someone who pays a premium NOT to use what they pay for???? REALLY????

This is the same as Eskom in this country.... "Here's a service, pay the premium, but you are not allowed to use it between time X and Y..."

W T F ?????

In other markets around the world, such as Japan, China (Hong Kong), ISP's bundle multiple services with high bandwidth, encourage their users/clients to use it, and then charge a very very low/respectable price per month. This is the model we should be looking at in this country.
 
AfriMan said:
I totally understand your point here (will try to protect you from said flaming) ;)

We've never like the idea of throttling. It's always felt punitive and we've always felt that there is something uncool about someone being punished for using our product. We prefer the shaping method because it still gives good use of client's line, and still allows those services that put strain on the network (like torrents) to some extent. I don't think we'll go back to throttling (which we used to do) very quickly, but I guess it's a topic that will always come up.
Click to expand...

I sent you a pm earlier... any news/ideas?
 
I'm currently experiencing very slow speeds on Afrihost 10mbps Business uncapped. I'm in JHB. Anyone else experiencing the same?

The Afrihost website also seems to be down. As of 11:39 today, DownForEveryoneOrJustMe.com reports that the website is down. It's not just me.
 
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Saajid said:
I'm currently experiencing very slow speeds on Afrihost 10mbps Business uncapped. I'm in JHB. Anyone else experiencing the same?

The Afrihost website also seems to be down. As of 11:39 today, DownForEveryoneOrJustMe.com reports that the website is down. It's not just me.
Click to expand...

My account is speed testing very well, but Youtube is streaming like crap. I did however torrent a file not long ago at 700+KB/s, so I'm not sure what the problem is. Afrihost's website is down for me too btw.

Edit: Things seem back to normal.
 
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Afriguy/Man, sort this out, how long is this going to take, everyday there is an issue....

Download Speed: 6237 kbps (779.6 KB/sec transfer rate)
Upload Speed: 813 kbps (101.6 KB/sec transfer rate)
Latency: 280 ms
9/25/2014, 12:05:55 PM

C:\Users\jesseg>tracert www.afrihost.com

Tracing route to www.afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 7 ms 7 ms 8 ms 105-236-0-65-esr-lo.mtnbusiness.co.za [105.236.0
.65]
3 225 ms 221 ms 285 ms 41.181.221.218
4 208 ms 209 ms 211 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.16
5.118]
5 201 ms 202 ms 219 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 194 ms 192 ms 199 ms 196.44.31.97
7 204 ms 202 ms 203 ms 196.30.1.39
8 192 ms 189 ms 190 ms 196.31.220.21
9 219 ms 221 ms 221 ms 196.31.63.202
10 214 ms 211 ms 210 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 215 ms 214 ms 214 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
 
And here we go again,

Tracing route to mybroadband.co.za [197.242.89.170]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 4 ms 5 ms 4 ms 105-236-10-1-esrlo.mtnbusiness.co.za [105.236.10.1]
3 393 ms 231 ms 234 ms 41.181.221.214
4 233 ms 244 ms 245 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 260 ms 254 ms 258 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 247 ms 255 ms 249 ms jh-cr-2.za--rb-cr-1.za-a.mtnns.net [196.44.31.95]
7 240 ms 233 ms 241 ms jh-pr-1.za--jh-cr-2.za.mtnns.net [196.44.0.222]
8 * * * Request timed out.
9 254 ms 257 ms 260 ms CORE.GP-CN-HET-MEE-1.TO.GP-MR-VOD-MEE-1.DFA.P2P.10G.za.africainx.net [41.84.12.151]
10 266 ms 271 ms 271 ms 41-66-132-246-f6.HET001-CPE-1-to-GP-CN-HET-MEE-1.africainx.net [41.66.132.246]
11 241 ms 243 ms 246 ms core-access-switch1.jnb1.host-h.net [197.189.193.1]
12 292 ms 294 ms 291 ms row-access-switch1-row3-4.jnb1.host-h.net [197.189.193.36]
13 289 ms 300 ms 296 ms 197.242.89.170

Trace complete.
Click to expand...

Tracing route to afrihost.com [197.242.144.102]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 4 ms 4 ms 4 ms 105-236-10-1-esr-lo.mtnbusiness.co.za [105.236.10.1]
3 229 ms 231 ms 240 ms 41.181.221.214
4 216 ms 218 ms 213 ms rb-dca-2.za--qux-b.za.mtnbusiness.net [41.181.165.118]
5 244 ms 239 ms 248 ms rb-dca-2.za--rb-cr-1.mtnns.net [196.44.31.122]
6 231 ms 229 ms 263 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.221]
7 238 ms 231 ms 226 ms 196.30.1.53
8 270 ms 267 ms 261 ms 196.31.220.25
9 233 ms 244 ms 242 ms 196.31.63.206
10 225 ms 221 ms 229 ms vl9-ah-ha-2.za.mtnbusiness.net [196.30.42.133]
11 217 ms 211 ms 210 ms cms-gm.afrihost.com [197.242.144.102]

Trace complete.
Click to expand...
 
This is absurd, a business that is slowly dying, you guys used to be the best about a year ago...
Now, we are lucky if we get flawless internet for 3 consecutive days...
 
JesseG said:
This is absurd, a business that is slowly dying, you guys used to be the best about a year ago...
Now, we are lucky if we get flawless internet for 3 consecutive days...
Click to expand...

Sincere apologies for this, I know this has gone on for too long :(
I'm trying to get some updates from our team, but I am seeing a lot more positive feedback on speeds.

I'll keep you posted.
 
Had to cancel 3 x 20mbps business uncapped lines. Simply too slow. :(
Now the hunt for another provider.
 
I am currently shopping around.

IS Ignite Business Uncapped it looking good.

Sorry Afrihost, you guys have had over 4 Weeks to fix this recurring problem!

I have been very calm and quite.... Enough is enough now.

Me and my 5 Lines are going elsewhere now........ :mad:
 
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