Well, that does not seem to mean anything. It has been "En-Route" since last week Wednesday morning - it is almost Wednesday again and the SIM is still not delivered. This is really pathetic service!
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Well, that does not seem to mean anything. It has been "En-Route" since last week Wednesday morning - it is almost Wednesday again and the SIM is still not delivered. This is really pathetic service!
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Apologies, for the inconvenience caused. The courier team has assured that they will expedite delivery "13 Aug 2024 07:36 CIT JHB Out for delivery (ON ROUTE FOR DELIVERY (2024/08/13)) "
SIM was delivered yesterday, thanks.
It's such a pity that the SIM fulfillment process is so broken. We were planning to move the whole family over as the current contracts lapse. However, there is no way that we can risk moving our primary numbers over to AirMobile if it takes up to two weeks to have a SIM delivered (and that after 3 escalations). I can just imagine the chaos if someone needs to do a SIM-swap in a hurry...
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We apologise for the bad experience; the Warehouse team has addressed the delay with the courier.
Thanks. The problem is that this is not a once-off. The SIM that we ordered in May also took way too long for delivery. It takes almost a week to "prepare" the SIM, then the courier takes much longer than any other service that I use.
Coastalshark
Well-Known Member
@Afrigirl as fate would have it, there is an issue with my new phone (non e-sim related) and I need to transfer the e-sim back to my old phone now. Do we need to go through the entire process of a sim swap again and get a new QR code?
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Coastalshark
Well-Known Member
Thanks. It seems to have worked perfectly this time
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Morning.
I will create an account and check if I can use my Airmobile number.
But the error is asking for a contract number.
Gtx Gaming
Gtx Gaming
Common issue: Clients keep asking this also. Even on vodacom contract numbers.
Jason-ZA
Expert Member
I think he needs to remove the 0 in front since +27 replaces the 0 in a contact number.
Still gave the same error
@Afrigirl .When I click "Learn more" it says the following. Not sure if this will help.
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Hi.
You will need send a mail to Blizzard support to say it's not a voip number but a mobile network number.
They should assist with whitelisting it.
lord-of-war
Senior Member
Hi Afrigril, I have sent a private messsage for you to check please before we can start the migration, if you can please have a look. Thanks
HauntingAngel
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Is there anyone who is still on the legacy AirMobile that receives daily MTN marketing SMSs despite having opted-out from them in the *135# menu?
lord-of-war
Senior Member
Yep, same here.
HauntingAngel
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@Afrigirl Anything we can do about this? Not quite ready yet to port to the new Airmobile with my main number.