Afrihost New Network Feedback - Part 2

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AfriFella said:
Absolutely! :) The data will, however, not roll over to the next month if you choose to downgrade. Please note that cancellations have to be requested before the 23rd.

High fives are in order if you manage to use up the 1TB! :D
Click to expand...

So can I upgrade my current package and then downgrade before the 23rd, is that allowed within one month?

I understand the data will not roll over but I dont want to lose my current rollover and data so am wanting to open another package/dsl account under my main account.

Is this allowed, even though I must imagine it is "frowned upon"
 
Chris333 said:
So can I upgrade my current package and then downgrade before the 23rd, is that allowed within one month?

I understand the data will not roll over but I dont want to lose my current rollover and data so am wanting to open another package/dsl account under my main account.

Is this allowed, even though I must imagine it is "frowned upon"
Click to expand...

Nah we won't frown upon that. :) Our developers have recently set a package change limit to 3 times per month in order to avoid any "exploitation" of our systems, but a package change once or twice is well within reason. :)
 
Zenthrax said:
When is this stupid free midnight to 6pm data promo ending. You guy have started throttling some protocols quite badly now on capped accounts, which never used to be the case before this promo started
Click to expand...
Now now lol :D what services are you using, where you think you are being throttled? Pretty sure AH are not throttling or shaping capped accounts.

Things are pretty stable for me. No issues, well apart from line disconnects from time to time.
 
Just got back from work and my problems are back.

http://i.imgur.com/2PSUw37.jpg

Tracert:
Tracing route to video-edge-c67bd0.lhr03.hls.ttvnw.net [52.223.194.196]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 33 ms 31 ms 30 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 * 42 ms 39 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 39 ms 40 ms 43 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
6 32 ms 32 ms 33 ms 41.164.52.42
7 125 ms 140 ms 142 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
8 298 ms 283 ms 294 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
9 224 ms 223 ms 236 ms if-p-6.core2.PV9-Lisbon.as6453.net [41.206.164.6]
10 230 ms 224 ms 223 ms if-xe-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
11 227 ms 234 ms 223 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 244 ms 246 ms 223 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
13 242 ms 237 ms 230 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
14 238 ms 237 ms 239 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
15 241 ms 223 ms 220 ms 195.219.83.186
16 235 ms 232 ms 230 ms ae-3.r02.londen05.uk.bb.gin.ntt.net [129.250.2.119]
17 * 213.130.47.82 reports: Destination net unreachable.

Trace complete.

Speed Test:

Last Result:
Download Speed: 3407 kbps (425.9 KB/sec transfer rate)
Upload Speed: 416 kbps (52 KB/sec transfer rate)
Latency: 68 ms
Jitter: 469 ms
10/6/2016, 5:51:24 PM

Torrents seem fine(for now):

http://i.imgur.com/sByTCPX.jpg

Youtube is running at 1080p without breaking a sweat:
Tracing route to 169-1-2-76.ip.afrihost.co.za [169.1.2.76]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 26 ms 23 ms 23 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 25 ms 25 ms 24 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
5 32 ms 31 ms 31 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
6 27 ms 26 ms 26 ms 169-1-21-11.ip.afrihost.co.za [169.1.21.11]
7 24 ms 24 ms 24 ms 169-1-2-76.ip.afrihost.co.za [169.1.2.76]

Trace complete.
 
Gunblade said:
Just got back from work and my problems are back.

http://i.imgur.com/2PSUw37.jpg

Tracert:
Tracing route to video-edge-c67bd0.lhr03.hls.ttvnw.net [52.223.194.196]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 33 ms 31 ms 30 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 * 42 ms 39 ms cpt-rx2.ip.adsl.co.za [169.1.5.82]
5 39 ms 40 ms 43 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
6 32 ms 32 ms 33 ms 41.164.52.42
7 125 ms 140 ms 142 ms ix-ae-7-0.tcore2.KLT-Cape-Town.as6453.net [41.206.165.25]
8 298 ms 283 ms 294 ms if-ae-2-2.tcore1.KLT-Cape-Town.as6453.net [41.206.164.253]
9 224 ms 223 ms 236 ms if-p-6.core2.PV9-Lisbon.as6453.net [41.206.164.6]
10 230 ms 224 ms 223 ms if-xe-0-0-0-2000.tcore1.PV9-Lisbon.as6453.net [80.231.158.1]
11 227 ms 234 ms 223 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
12 244 ms 246 ms 223 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
13 242 ms 237 ms 230 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
14 238 ms 237 ms 239 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
15 241 ms 223 ms 220 ms 195.219.83.186
16 235 ms 232 ms 230 ms ae-3.r02.londen05.uk.bb.gin.ntt.net [129.250.2.119]
17 * 213.130.47.82 reports: Destination net unreachable.

Trace complete.

Speed Test:

Last Result:
Download Speed: 3407 kbps (425.9 KB/sec transfer rate)
Upload Speed: 416 kbps (52 KB/sec transfer rate)
Latency: 68 ms
Jitter: 469 ms
10/6/2016, 5:51:24 PM

Torrents seem fine(for now):

http://i.imgur.com/sByTCPX.jpg

Youtube is running at 1080p without breaking a sweat:
Tracing route to 169-1-2-76.ip.afrihost.co.za [169.1.2.76]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 * * * Request timed out.
3 26 ms 23 ms 23 ms cpt-tx2.ip.adsl.co.za [169.1.5.81]
4 25 ms 25 ms 24 ms cpt-rx1.ip.adsl.co.za [169.1.5.94]
5 32 ms 31 ms 31 ms 169-1-5-132.ip.afrihost.co.za [169.1.5.132]
6 27 ms 26 ms 26 ms 169-1-21-11.ip.afrihost.co.za [169.1.21.11]
7 24 ms 24 ms 24 ms 169-1-2-76.ip.afrihost.co.za [169.1.2.76]

Trace complete.
Click to expand...

I'm assuming you're not streaming Twitch while running Torrents? :P

Are you still trying to run it on high? Does it stream any better on lower quality? I've sent your tests over to our NOC Team to look into, though. :)
 
AfriFella said:
I'm assuming you're not streaming Twitch while running Torrents? :P

Are you still trying to run it on high? Does it stream any better on lower quality? I've sent your tests over to our NOC Team to look into, though. :)
Click to expand...

I wish it was just a simple mix up but sadly no.

They were fine when I checked this morning and used all the way up to 380kbps on source at one point but now it's as bad if not worse than it was yesterday.

I tried setting the quality lower and the bandwidth usage didnt budge. It's basically stuck at 50-60kbps atm. :(

Will you guys be looking for me later to run some tests? Poor afriman sent me a PM right as I logged off on mybb last night and I only saw it 2 hours later. :/
 
Gunblade said:
I wish it was just a simple mix up but sadly no.

They were fine when I checked this morning and used all the way up to 380kbps on source at one point but now it's as bad if not worse than it was yesterday.

I tried setting the quality lower and the bandwidth usage didnt budge. It's basically stuck at 50-60kbps atm. :(

Will you guys be looking for me later to run some tests? Poor afriman sent me a PM right as I logged off on mybb last night and I only saw it 2 hours later. :/
Click to expand...

I'll drop you a PM if our NOC Team needs any more info from you, thanks. :)
 
App store on iphone/ipad not working on AH. Been like this for a few days now. Tried 3 dns servers with same results. Can someone fix this?
 
Latency in Cape Town high

Trace to sipgate and YouTube

4f487b720d7f26dfd9b9167fe34f1e39.jpg

e210cc653925618a246da43e6184b562.jpg
 
User52 said:
App store on iphone/ipad not working on AH. Been like this for a few days now. Tried 3 dns servers with same results. Can someone fix this?
Click to expand...

Odd... When you say "not working" do you mean slow, or not connecting at all?
 
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