Afrihost New Network Feedback - Part 2

[AdriaanZA]

Resetting router seemed to have solved the FB/instagram issue for me and someone else I know.

Edit: Now some international sites don't load. Ugh.

 

[RickNRoller]

So far it seems that the Facebook issues are gone. Can anyone else confirm if theirs is behaving now?

 

[AfriGenie]

I believe the three letter acronym you are looking for is not DNS, but rather BGP:

https://en.wikipedia.org/wiki/Border_Gateway_Protocol

We do use BGP, but in this instance we needed the DNS server IPs to find out if the issue was with all of the DNS in rotation in the South or only specific ones.

 

[Zarkon]

Resetting router seemed to have solved the FB/instagram issue for me and someone else I know.

Edit: Now some international sites don't load. Ugh.

Reset last night and 3 other times today,not working for me.

Issues are still with Fb,instagram

 

[Zarkon]

SO what seems to be the issue afrigenie?

Going on 2 days now

 

[savage]

Going on 2 days now

More like 2 months for some of us. Packet loss and latency all over the place again right now...

 

[electrofreeze]

packet loss is even worse after 5pm and downloaded files are corrupt

 

[Zarkon]

More like 2 months for some of us. Packet loss and latency all over the place again right now...

I have also been having issues for two months since that bloody r1 specials came along and the 18 hour free time.

The past two days is the fb and instagram issues that a lot of people are experiencing.

 

[AfriGenie]

SO what seems to be the issue afrigenie?

Going on 2 days now

Can you please clear your browsers cache and test again, we're getting reports that FB is starting to return to normal.

 

[MDE]

Working again. Thanks AfriGenie

 

[Zarkon]

Can you please clear your browsers cache and test again, we're getting reports that FB is starting to return to normal.

Not working.

And i know about clearing the cache and restarting the router,i will do that first before i post.

I'll check back in a hour

 

[AfriGenie]

Working again. Thanks AfriGenie

Sweeeet! Thanks for the update.

 

[AfriGenie]

Not working.

And i know about clearing the cache and restarting the router,i will do that first before i post.

I'll check back in a hour

Thanks! Please let me know if there is any change.

 

[LaraC]

Anything I can test in the meantime?

 

[Marius De-Kock]

Please could you fix FaceBook ASAP. I need it for my bussiness so it's very important to me.

Thanks

 

[AfriGenie]

Anything I can test in the meantime?

Are you seeing Facebook and Instagram load normally on your end?

 

[AfriGenie]

Please could you fix FaceBook ASAP. I need it for my bussiness so it's very important to me.

Thanks

Could you please clear your browser cache and then test to see if there is any change with Facebook and Instagram.

 

[Zarkon]

Fb,instagram started working a minute ago.

 

[LaraC]

Are you seeing Facebook and Instagram load normally on your end?

The login pages load without any problem. Don't have an account with either so I wouldn't know if the content is problematic.

 

[caroper]

My YouTube suddenly dropped to 144p resolution and was stuttering.
I tried to open a new browser window to see if there were any related comments in this forum and got this:



So I went to Clientzone, as that is all it would let me do having hijacked my browser, and got this:



I did cancel earlier this month but I was under the impression that the cut off was midnight not 5PM.

I was also advised on cancellation that I would not be billed for December but my unused data would remain usable until the 31st.

Don't waist any time trying to reinstate it, having already had to install an alternate account and I won't be switching back to Afrihost, especially not to do more tests.

But that is damn poor Public relations and not conducive to getting return business, you may as well have sent a good riddance email message.