Found a suspiciously glowing afrihost email this morning looked at the new pricing.... lo and behold 5.3 at https://www.afrihost.com/site/page/acceptable_use_policy which was figuratively snuk in at midnight..... arnt these a little bit.... low?
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AG - Please could you help with a port reset? I got bad throughput at the moment...
Sure dude
PM the deets.
These are fairly industry standard numbers - if you're using more data you should probably look at a Capped or Uncapped Premium product. These numbers have not changed since we launched Home Uncapped though
5.3 refers to throttling figures which is only applicable to Home Uncapped.
Our Home Uncapped accounts have always been subject to thresholds, did you sign up for a Home Uncapped account?
As above, the thresholds aren't new for Home Uncapped accounts.
EDIT: To confirm, here are the articles from the launch we did back in December.
http://mybroadband.co.za/news/adsl/148217-afrihost-unveils-new-cheaper-uncapped-adsl-products.html
http://mybroadband.co.za/news/adsl/148291-afrihost-home-uncapped-monthly-thresholds-revealed.html
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There were always thresholds on home uncapped. It says on their website, subject to throttling. Only premium uncapped is semi shaped but not subject to throttling. Business is mostly unshaped.
No worries.
We do try and make it as clear as possible, it's listed on the product page before signing up. Anywhere we can improve on this though?
Pity my Ferrari team is not great at the moment
You think you have it hard, I'm a McLaren Fan :>(
Icemanbrfc
Honorary Master
It must be tough seeing the McLaren cars just stop lol
Icemanbrfc
Honorary Master
@Afriguy - I'm aware that this 'free data' is a trial run up to the end of November, and it'll only be determined around that time if it's to be extended from midnight to 6pm. on a more permanent basis, after that date. However, can you confirm now, that at the very least, things would return to 'normal', whereby Afrihost would revert back to the free data from 11h30pm to 7h30am ?
Have in the last 1/2 hour, increased from the 10GB to 20GB package, in anticipation that I can make Afrihost my sole / main ISP, assuming things hold up well with your network, both towards the end of Nov., and afterwards .. look forward to your comments.
Have in the last 1/2 hour, increased from the 10GB to 20GB package, in anticipation that I can make Afrihost my sole / main ISP, assuming things hold up well with your network, both towards the end of Nov., and afterwards .. look forward to your comments.
So AfriGuy, can you explain what happened here? All my other ISPs worked fine, just not AfriHost. Why did AfriHost go down for me completely at 8PM last night? And this after several nights of excessively poor streaming.
I just signed up for a CW trial so I'd like to know before I make the switch, can you deliver on your product or can't you?
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