Afrihost New Network Feedback - Part 2

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Well well well... it's starting to look like it's time to jump ship. Afrihost's network is sinking fast... :(

*again* :whistle:

Code:
  1    <1 ms    <1 ms    <1 ms  198.19.255.33
  2     *        *        *     Request timed out.
  3    25 ms    23 ms    23 ms  cpt-up1.ip.adsl.co.za [169.1.5.105]
  4   107 ms   105 ms   100 ms  cpt-up2.ip.adsl.co.za [169.1.5.106]
  5   113 ms   111 ms   109 ms  169-1-5-132.ip.afrihost.co.za [169.1.5.132]
  6   100 ms   100 ms   102 ms  41.164.52.42
  7   190 ms   185 ms   183 ms  ix-ae-7-0.tcore1.klt-cape-town.as6453.net [41.206.164.53]

Wonderful.
 
Just tried to play a CSGO comp. 3 of us with pings 150+. Guess what ISP we all had in common...?
But I suppose I need to run some more tests and traceroutes only to be ignored (I'm STILL waiting for feedback after my ticket got "escalated" and then disappeared entirely.that was about a month ago).

What more of a test do I need when I can switch to another ISP, immediately am able to stream twitch at High with no buffering, switch to Afrihost and have it buffer on low. switch BACK to the other account and have it snap back to high no issues. Same with gaming....Is it almost that time where Afrihost admits the problem is their network? I left them before they did it last time, am really hoping they admit it sooner rather than later, you'd think they'd have learnt (and you'd think so had I)...
 
So the internet if Free from Midnight to 6PM and unusable from 6PM to Midnight.
this is on a 12 Mbps line:
5701047616.png
How do they expect to make any money if it is free to use when it works but costs you when it does not?
 
So the internet if Free from Midnight to 6PM and unusable from 6PM to Midnight.
this is on a 12 Mbps line:
View attachment 393996
How do they expect to make any money if it is free to use when it works but costs you when it does not?

This is what I've found too every evening. My CW account has not been functioning correctly during their 'open time', also midnight to 6pm (I think it's fixed now), and I was using my Afrihost account a lot. From midnight I would connect to my Afrihost account and then from 6pm I'd connect to my CW account. Performance was dire on AH from 6pm.
 
Just tried to play a CSGO comp. 3 of us with pings 150+. Guess what ISP we all had in common...?
But I suppose I need to run some more tests and traceroutes only to be ignored (I'm STILL waiting for feedback after my ticket got "escalated" and then disappeared entirely.that was about a month ago).

What more of a test do I need when I can switch to another ISP, immediately am able to stream twitch at High with no buffering, switch to Afrihost and have it buffer on low. switch BACK to the other account and have it snap back to high no issues. Same with gaming....Is it almost that time where Afrihost admits the problem is their network? I left them before they did it last time, am really hoping they admit it sooner rather than later, you'd think they'd have learnt (and you'd think so had I)...

This is getting really out of hand now. I used to get 170ms on euw server league of legends. Now i get 400+ms unstable. WTF afrihost!!!!! I am in CPT northern suburbs if that helps.
 
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Youtube loads instantly for me... Browsing is also okay. I dont do Twitch so cant really say if there are any issues on that end.
 
I'd take your router over most useless Telkom reps, of course there are exceptions like the Telkom rep on this forum. What's your latency to bras.afrihost.com?

Avg ping to bras is 20ms.
NNTP improved since earlier this evening. Pushing 1.5MB/s. Still lower than it's capable of.
 
My 10mb line started syncing at 12mb when ASSIA started, and I heard 4mb lines sync at 5mb so maybe look at your sync rate to make a determination assuming your line is healthy?

EDIT: The higher speed is Interleaved.

Sync(kbps) 20476 down, 2048 up
Attainable (kbps) 63702 down, 8350 up
 
Youtube loads instantly for me... Browsing is also okay. I dont do Twitch so cant really say if there are any issues on that end.

Because it's local, try doing an international speedtest to london or new york next time during the time people are complaining, so we can see like for like.
 
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Sync(kbps) 20476 down, 2048 up
Attainable (kbps) 63702 down, 8350 up

Looks like you're on VDSL? Are you able to get 40mb from Telkom?

Maybe VDSL (if you are) works different and fastpath/interleaved is an ADSL thing? but I would guess you're on fastpath as interleaved would sync higher than your normal linespeed, prob 24mb, but I'm no expert :)

Here are my stats, my line syncs at 18mb due to low SNR:

5701812480.png

So 20ms ping is good in my opinion, if it's speed you're complaining of, try another ISP.
 
Have to say streaming was a nightmare this weekend on Afrihost and we rely on streaming for all our television viewing.

Fortunately we've kept our telkom account going during our trial phase but if Afrihost can't sort out whatever issues they have I can't see the point in keeping it going past September.
 
All the things.
Torrents have never maxed out my line, but I don't really dabble with it - when I'm testing throughput I'm usually sitting around 950KB/s.

Usenet all day.

Google "ubuntu torrent" and test with that as that will max your line. Also, assuming you're using utorrent client, check your settings, I normally run the wizard which checks the speed etc, then whatever the global connections it decides on I leave alone, make per torrent connections the same, and set the queue to only 1 active torrent, I find it works much better like this.

NNTP could be the server and best to have a premium one as backup which supports more connections like nextgen, this always maxes my line.

Lastly try another ISP.

Hope this helps :)
 
Google "ubuntu torrent" and test with that as that will max your line. Also, assuming you're using utorrent client, check your settings, I normally run the wizard which checks the speed etc, then whatever the global connections it decides on I leave alone, make per torrent connections the same, and set the queue to only 1 active torrent, I find it works much better like this.

NNTP could be the server and best to have a premium one as backup which supports more connections like nextgen, this always maxes my line.

Lastly try another ISP.

Hope this helps :)

NNTP and HTTP fly for me, I'm really not concerned about torrent throughput since i never use it. The tests I've done have been with a Transmission Docker image. No tweaks.

NNTP comes down at 1.1MB/s for me, I'm happy with my speeds and my Usenet server choices, Nextgennews is terrible.

My experience with Afrihost has always been excellent :) No complaints from my end.
 
NNTP and HTTP fly for me, I'm really not concerned about torrent throughput since i never use it. The tests I've done have been with a Transmission Docker image. No tweaks.

NNTP comes down at 1.1MB/s for me, I'm happy with my speeds and my Usenet server choices, Nextgennews is terrible.

My experience with Afrihost has always been excellent :) No complaints from my end.

I noticed that NNTP was uncharastically slow this morning. Usually it will max out the line but this morning I was looking at 30-40% utilisation.
 
NNTP and HTTP fly for me, I'm really not concerned about torrent throughput since i never use it. The tests I've done have been with a Transmission Docker image. No tweaks.

NNTP comes down at 1.1MB/s for me, I'm happy with my speeds and my Usenet server choices, Nextgennews is terrible.

My experience with Afrihost has always been excellent :) No complaints from my end.

Sorry, thought you were complaining, I went back and read your original post, my bad.

Noted about nextgen, what would you recommend as I just use a block account from them which does the job, although seldomly I find things missing?

Seeing you and Iceman aren't having issues, can you guys post comparative tests after 6pm like speedtest to New York, and maybe a tracert?
 
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