Afrihost New Network Feedback

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PurSpyk!!

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AfriGuy said:
Have you submitted your findings to our Support team? We can pass on the feedback to our network team from there.
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Yes, I have done all the tests they asked for, but I am not seeing any improvement. After you logged off on Friday, another Afrihost client gave me his account details, I used those and the same torrent I was having issue with had no issues downloading the trackers, and the torrent started to download. Switched back to my account and the trackers went missing, and the torrent just stopped. So it seems to be an account issue as all of my accounts show the same issue.
 
AfriGuy

AfriGuy

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krustyrsa said:
Did a test as wel , REALLY bored :p lol..got the same result as Rickster

PS: I'm using Unotelly DNS




C:\Users\DANIE> tracert 195.122.135.127

Tracing route to 195.122.135.127 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 10.0.0.2
2 * * * Request timed out.
3 38 ms 35 ms 35 ms jhb-up1.ip.adsl.co.za [169.1.5.5]
4 * 36 ms 34 ms jhb-up7.ip.adsl.co.za [169.1.5.6]
5 37 ms 36 ms 35 ms jhb-net1.ip.adsl.co.za [169.1.5.52]
6 36 ms 47 ms 35 ms 169-1-5-74.ip.afrihost.co.za [169.1.5.74]
7 36 ms 36 ms 37 ms 41.169.57.216
8 * * * Request timed out.
9 198 ms 210 ms 198 ms if-ae-2-2.tcore1.JSO-Johannesburg.as6453.net [216.6.55.85]
10 208 ms 209 ms 211 ms if-ae-4-2.tcore1.KLT-Cape-Town.as6453.net [41.206.178.2]
11 208 ms 210 ms 209 ms if-ae-5-30.tcore2.PV9-Lisbon.as6453.net [80.231.159.85]
12 214 ms 214 ms 214 ms if-ae-2-2.tcore1.PV9-Lisbon.as6453.net [80.231.158.5]
13 216 ms 215 ms 216 ms if-ae-1-3.tcore1.SV8-Highbridge.as6453.net [80.231.158.30]
14 205 ms 205 ms 227 ms if-ae-2-2.tcore2.SV8-Highbridge.as6453.net [80.231.139.1]
15 206 ms 207 ms 209 ms if-ae-11-2.tcore1.L78-London.as6453.net [80.231.139.42]
16 210 ms 208 ms 210 ms if-ae-17-2.tcore1.LDN-London.as6453.net [80.231.130.130]
17 208 ms 207 ms 209 ms 195.219.83.186
18 233 ms 228 ms 208 ms 129.250.5.24
19 226 ms 225 ms 226 ms ae-6.r21.frnkge03.de.bb.gin.ntt.net [129.250.3.13]
20 218 ms 216 ms 218 ms ae-2.r03.frnkge03.de.bb.gin.ntt.net [129.250.6.217]
21 216 ms 219 ms 217 ms 83.231.214.58
22 217 ms 217 ms 216 ms 195.122.135.127
Click to expand...

I've probably confused myself and everyone else where too - those hops probably don't have the best labels in the world, and I'm also not sure why IP trackers report it as being from the USA either, from hop 9 onwards you're within the EU. If routing was done via the USA the latency would be around 280ms.

I'll try and find out where 216.6.55.85 and 41.206.178.2 actually are :)
 
AfriGuy

AfriGuy

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PurSpyk!! said:
Yes, I have done all the tests they asked for, but I am not seeing any improvement. After you logged off on Friday, another Afrihost client gave me his account details, I used those and the same torrent I was having issue with had no issues downloading the trackers, and the torrent started to download. Switched back to my account and the trackers went missing, and the torrent just stopped. So it seems to be an account issue as all of my accounts show the same issue.
Click to expand...

You need to report your findings via the ticket so it can be properly consolidated and escalated accordingly.
 
K

krustyrsa

Senior Member
Joined
Oct 16, 2015
Messages
626
AfriGuy said:
I've probably confused myself and everyone else where too - those hops probably don't have the best labels in the world, and I'm also not sure why IP trackers report it as being from the USA either, from hop 9 onwards you're within the EU. If routing was done via the USA the latency would be around 280ms.

I'll try and find out where 216.6.55.85 and 41.206.178.2 actually are :)
Click to expand...

lol no problem, just trying to help :D..
 
Rickster

Rickster

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AfriGuy said:
Just taken a look at those hops after the one you highlighted, which according to geo-IP's, it's in SA - which it definitely isn't. So not sure if the geo-IP is just being reported as in America.

If you check the traceroute, it wouldn't be possible to go straight to the USA as there are no cables that leave SA in a straight route to the States. The latency figures for an EU are pretty good - the USA would show 280ms+.
Click to expand...

We need SAEx to be laid right away.
 
Samildanach

Samildanach

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Oct 15, 2009
Messages
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Anybody having issues in amanzimtoti/durban area? 63kbps up and down. I am connected but there is no throughput.
 
AfriGuy

AfriGuy

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Samildanach said:
Anybody having issues in amanzimtoti/durban area? 63kbps up and down. I am connected but there is no throughput.
Click to expand...

I think I know what's causing that :(
Drop me a PM with your line number and I can check things out.
 
Dianysis

Dianysis

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Oct 30, 2014
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Hi AfriGuy. I see I had quite a number of disconnects last night after 7 pm. Will pm you my number. Please could you look into it?
 
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