Afrihost - Pure Fibre Feedback Thread Part 2

[AfriNatic]

Hi @Afrigirl @AfriNatic is Afrihost participating in the Openserve double speed promo that started yesterday?

Vuma Aerial / Vuma Villages very slow connection speed. Please Fix.

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Please update when the issue is fixed, I am moving to 4g for now.

Hi

The network incident NWI-12684 is still ongoing. Due to the high number of incidents, there will be delays in restoring network incidents. Currently, there is not ETA.

 

[jimini]

Stable in Lonehill again.

 

[Sicarius404]

Not really a big deal just curious.

I was downloading windows 11 via the media creation tool, but the speed only went to 20mbps in the task manager ( I have 100Mb ) line, so out of curiosity I turned on Cloudflare Warp and it downloaded max line speed.

Is there any reason why it went max speed when using Warp?

 

[Gtx Gaming]

Any ETA kraaifontein CPT vuma core?

 

[jimini]

Aaaaaaand down again.

 

[KoolDaffy]

Vuma Village down again

 

[AfriNatic]

Aaaaaaand down again.

Vuma Village down again

Hi
We have picked up the impact and Vumatel will mitigate the impact now.

 

[ThinkCars]

No internet Connection all lights are green Vuma Village down again!!

Please fix the internet connection

The connection was not working last night and I now have 24 support tickets.

What is going on do I need to change to a different ISP?

This is ridiculous I want a full refund as it a month now of nostop loss of internet connection.

 

[AfriNatic]

Any ETA kraaifontein CPT vuma core?

We are getting quite a bit of complaints and have requested an update from Vumatel of any outages.

 

[Noo]

Hi,
Link down in Brackenhurst since mid morning. Service light on the ONT is off. Using Vuma Villages.Not sure if this is related to the ongoing issues with Vuma or if this is a new issue.
Thanks

 

[jimini]

Down goes Lonehill again.

 

[AfriNatic]

Down goes Lonehill again.

We are aware of the current impact.

I'm on a call with Vuma Active Fibre team now to mitigate the impact.

 

[AfriNatic]

We are aware of the current impact.

I'm on a call with Vuma Active Fibre team now to mitigate the impact.

The impact has been mitigated.

 

[ThinkCars]

No internet Connection all lights are green Vuma Village is down again!!

Please fix the internet connection

The connection is going down at nearly the same time every night!!

What is going on?

This is ridiculous

 

[ThinkCars]

No internet Connection all lights are green Vuma Village is down again!!

Please fix the internet connection

The connection is going down at nearly the same time every night!!

What is going on?

This is ridiculous

Fix now but for how long?

 

[AfriNatic]

Fix now but for how long?

We had a 2 hour session on Friday and Today (Monday)

We are exploring additional configurations with Vumatel to see if we can find a permanent solution to the ongoing service-impacting issue.

 

[jimini]

We had a 2 hour session on Friday and Today (Monday)

We are exploring additional configurations with Vumatel to see if we can find a permanent solution to the ongoing service-impacting issue.

While this is incredibly frustrating, the quick responses on here and prompt efforts at mitigation are much appreciated.

 

[AfriNatic]

While this is incredibly frustrating, the quick responses on here and prompt efforts at mitigation are much appreciated.

Really sorry for the issues. I understand how horrible it must be.

 

[KoolDaffy]

And off goes Vuma Village again. Been off and on this evening.

 

[AfriNatic]

We are aware of the current impact.

I'm on a call with Vuma Active Fibre team now to mitigate the impact.

It seems down again. I'm on a call with Vuma now.