Afrihost - Pure Fibre Feedback Thread Part 2

[Afrigirl]

Yes, the line with you guys.

Chatted to Clinton G on WhatsApp (great guy btw ) there was some packet loss, but still within specs. Although some of the prolonged outages that both my Mikrotik (Netwatch) and Uptime Kuma is picking up, isn't being detected by the ONT.

I'll keep a monitor on this for the next week or two, and then get in touch with him via email

Please drop me a PM with your account number.

 

[Oneill]

Hi,

I have had horrible download speeds on a 500MB line

@Afrigirl @AfriNatic

Openserve -
Download speeds cap out at 180MBs
Upload is fine at 250

 

[Afrigirl]

Hi,

I have had horrible download speeds on a 500MB line

@Afrigirl @AfriNatic

Openserve -
Download speeds cap out at 180MBs
Upload is fine at 250

Hi.

You may post screenshot of the test results here in the thread and please drop me a PM with your Bnumber or email address.

 

[Oneill]

https://www.speedtest.net/result/15362976425.png

Download is a bit faster today

 

[Afrigirl]

Any Metrofibre Pretoria North Clients, experiencing degraded line speeds?

 

[BeesBlaas1988]

Any Metrofibre Pretoria North Clients, experiencing degraded line speeds?

Hi Afrigirl,

Every night between 19:00 and 22:00

 

[Afrigirl]

Hi Afrigirl,

Every night between 19:00 and 22:00

Thank you.
I have logged it with Metrofibre.

 

[lilggg]

Please fix this trash...180ms to london from durban is ridicuclous, used to get sub 160ms, or can someone suggest an isp that has a decent ping from durban to UK...or are they all using the same route

 

[MakoPC]

@Afrigirl @AfriNatic PM sent

 

[Pottie1001]

Thank you.
I have logged it with Metrofibre.

Hi Afrigirl,

Every night between 19:00 and 22:00

this is the exact same problem i am getting.

Metrofibre fibre at afrihost, from 19h00 till 22h00 same problem, have the 400+ line up and down. neighbor at another provider but still metrofibre not getting the issue

 

[Afrigirl]

this is the exact same problem i am getting.

Metrofibre fibre at afrihost, from 19h00 till 22h00 same problem, have the 400+ line up and down. neighbor at another provider but still metrofibre not getting the issueView attachment 1601444View attachment 1601446View attachment 1601448View attachment 1601450

Hi.

I sent you a PM, please check.

 

[Pulserider]

Changing fibre speeds from 40 to 75 is there cost involved also when changing back at a later stage? (OpenServe network)

 

[Afrigirl]

Changing fibre speeds from 40 to 75 is there cost involved also when changing back at a later stage? (OpenServe network)

Hi.

There are no charges for downgrading line speed.

 

[grant_cpt]

YouTube being extremely slow and buffery. Speed test to Joburg server is coming back at full line speed, but even 1440p is buffering constantly

 

[Afrigirl]

YouTube being extremely slow and buffery. Speed test to Joburg server is coming back at full line speed, but even 1440p is buffering constantly

Are you still experiencing issues?

 

[sadiquek]

Hi there @Afrigirl
I sent you a PM. Please can you assist?

 

[grant_cpt]

Are you still experiencing issues?

No, seems to have only been momentarily

 

[gotaway]

I'm completely over internet not working. Is this an Afrihost, or Vumatel issue? Uploading this pic was slower than on a 1meg ADSL line

 

[sadiquek]

Hi there @Afrigirl
I sent you a PM. Please can you assist?

My Internet is down again. Vuma came out early this morning to replace the ONT device and everything was working fine until now. All lights on the ONT are still on. I'm currently on the line with WhatsApp support agent

 

[sadiquek]

My Internet is down again. Vuma came out early this morning to replace the ONT device and everything was working fine until now. All lights on the ONT are still on. I'm currently on the line with WhatsApp support agent

Whatsapp agent has disputed the ticket with Vuma. So I have to wait for them to contact me again.....another night with no Internet