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Afrihost - Pure Fibre Feedback Thread Part 2
- Thread starter The_Librarian
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- afrihost feedback pure fibre
No, it is not just you. It is funny how it happens when we watch the Football world cup. Afrihost network cannot cope? Guarantee speed will return to normal as soon as the game ends.
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AxField
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Slow internet since around 6am this morning. Openserve Benoni Area - speedtest direct from the router on 500/250 line @Afrigirl @AfriNatic
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Sadly this issue hasn't been resolved as yet@Afrigirl @AfriNatic - another assist needed please, another family member needing manual intervention for the MF to VR migration pretty please
I've DM'd you their curcuit ID
simple portal change and POOF resulting in an active working line not working..
The MetroFibre issue has been resolved as of 1am this morning.
Root cause: Faulty SFP modules on the cross-connect.
Hi
Could be used by the router and that is why it seems like it's not working correctly. Best way to test would be to dial pppoe directly from the device and skip the router so port forwarding would not be required.
Hi
Packetloss causes slow speeds. When using a VPN the tcp retransmits are happing to the vpn server only a few ms away as apposed to the serving server 160ms away.
There is a couple of network incidents that have been logged including Kempton park.
Please note that with Vuma Villages the DFA backhaul links up OLT's from Sandton to the East rand that goes to Teraco Isando. If there are breaks or high losses on the latter parts of these backhauls then it would affect OLT's further up stream. In this case. vt-fourwayscrossing, vt-rivonia and a few other.
Network Incident
Please note the following network incident logged.
Nephew_
Senior Member
So over 30 hours and no solution. I started a thread about this. I am really in limbo. My working environment is dependant on good latency. I see on the network status page AH has it on "low impact" which is actually BS.
Hi
It's linked to 203BRK061222 | Rynfield MSAN Degraded | Network Fault due to backhaul failure and secondary links being congested.
Nephew_
Senior Member
Ok, understood. They are digging/trenching in the area, wonder if it is related.
Not quite sure but there isn't any update on the ticket yet. It's still open with Openserve dtac network faults since yesterday 09:52am
AxField
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Yeah, sucks to be honest. Pings are over 70ms and speeds maybe hitting 5-10Mb if I'm lucky - this on a 500Mb line. But it's out of AH's hands so what can you do...
Nephew_
Senior Member
better since 15:25. Lets hope it is permanently fixed.
Where do we log for assistance with barely usable internet during load shedding with Octotel Fibre in Blouberg?
It's not Afrihost, as ISP doesn't make a difference. (various people reporting same thing in the area)
It's not Afrihost, as ISP doesn't make a difference. (various people reporting same thing in the area)
I haven't seen any notices for the area. Usually, if there is some network incident then we get an email pretty quickly.
This is an ongoing thing, it gets worse as load shedding stages get worse.
Today was a nightmare, spent most of the day on mobile data.