Afrihost - Pure Fibre Feedback Thread Part 2

Hi guys. I'm on a 20Mbps line on Afrihost Vuma. I recently acquired a Samsun TV Smart TV and streaming is at 15GB per hour on Netflix 4K content. I would like to know, is there any throttling on the internet? Because according to my own calculations, I'll reach a minimum of 2TB before month end.
 
Hi guys. I'm on a 20Mbps line on Afrihost Vuma. I recently acquired a Samsun TV Smart TV and streaming is at 15GB per hour on Netflix 4K content. I would like to know, is there any throttling on the internet? Because according to my own calculations, I'll reach a minimum of 2TB before month end.
There are no usage thresholds, you can use as much data as you like on fibre. The line is not throttled.
 
@AfriNatic @Afrigirl
Hi guys. I am now sure something is suddenly not well during loadshedding on my internet. O/S Eldoraigne. Dont know if you have load shed issues but it is now about the 4th day in a row. Restarted everything twice. No go. Load shed ended at 12 so we have power
 
@AfriNatic @Afrigirl
Hi guys. I am now sure something is suddenly not well during loadshedding on my internet. O/S Eldoraigne. Dont know if you have load shed issues but it is now about the 4th day in a row. Restarted everything twice. No go. Load shed ended at 12 so we have power
Hi, please send me a PM with your account number so I can check the status of your Bnumber.
 
@Afrigirl
Speeds are dismal after the O/S tech came. Not sure if you can spot something on your side
100/50 line
Ping
11ms
Download
11.00Mbps
Upload
43.04Mbps

Afrihost Other
 
@Afrigirl @AfriNatic

Good day Afrihost

What is happening with download speeds again?
I pay for a 1 Gbps line and only getting 200Mbps at best now. This is the 2nd time in less than 2 weeks that this has happened. Streaming and downloads are erratic again.

Please assist me
 
@Afrigirl @AfriNatic

Good day Afrihost

What is happening with download speeds again?
I pay for a 1 Gbps line and only getting 200Mbps at best now. This is the 2nd time in less than 2 weeks that this has happened. Streaming and downloads are erratic again.

Please assist me
Hi.

Please confirm the fibre network provider of your line.
 
Hi.

It's Vuma Aerial

Ref: ISP-1014707
Thank you. Please run the following tests.

-Traceroute to 8.8.8.8 via cat 5e/6 cable connection to your wifi router, including date and timestamps
-Pathping to 8.8.8.8
-Traceroute to 1.1.1.1
 
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