Afrihost - Pure Fibre Feedback Thread Part 2

[Hummercellc]

Anyone else in Durban (Openserve), dead in the water?

Yes, Pietermaritzburg KZN (Openserve)
Some sites work, most dead.
Mobile Data works fine.

 

[Afrigirl]

Yes, Pietermaritzburg KZN (Openserve)
Some sites work, most dead.
Mobile Data works fine.

Which sites are struggling to access.

 

[Jefferson D'Arcy]

Hi @Afrigirl, are you guys aware of a zero download issue affecting customers in Bryanston? 3 support bods could only offer the usual reset ONT script but one guy mentioned a Vuma 'glitch'?

Connection is up, full greens, but 0 download traffic.

 

[Afrigirl]

Hi @Afrigirl, are you guys aware of a zero download issue affecting customers in Bryanston? 3 support bods could only offer the usual reset ONT script but one guy mentioned a Vuma 'glitch'?

Connection is up, full greens, but 0 download traffic.

Hi.

Ticket ID, please.

 

[Jefferson D'Arcy]

Hi.

Ticket ID, please.

#HQT-785-85737

 

[Afrigirl]

#HQT-785-85737

Thank you.

Yes, we do have an issue with Vumatel.
Where the client's services were terminated, and a bulk fix is being applied. We're sorry for the inconvenience this caused.

 

[Jefferson D'Arcy]

Thank you.

Yes, we do no have an issue with Vumatel.
Where the client's services were terminated, and a bulk fix is being applied. We're sorry for the inconvenience this caused.

Was it due to my political views?

 

[bradza]

Hi @Afrigirl / @AfriGuy are your coverage maps not working on the site? Can't seem to get any form of idea of coverage up.

 

[Afrigirl]

Hi @Afrigirl / @AfriGuy are your coverage maps not working on the site? Can't seem to get any form of idea of coverage up.

Hi.

Please try now.

 

[bradza]

Hi.

Please try now.

Nooooope... even tried via VPN, mobile, different PC. Odd. I'll pop you the address...

 

[bradza]

I see the modems is out of stock... I've searched for the alternatives mentioned but can't find them about. Guess will just have to wait for the new stock of LTE wifi modems.

 

[Mypro-D]

Anyone else having problems? Im in Cape Town on vuma and wow, been a shocker of a day. Upload is a FANTASTIC 0.15

Done the normal call in for support and the whatsapp. New IP issued and was fine for 10 minutes.

 

[Afrigirl]

Anyone else having problems? Im in Cape Town on vuma and wow, been a shocker of a day. Upload is a FANTASTIC 0.15

Done the normal call in for support and the whatsapp. New IP issued and was fine for 10 minutes.

Hi.

Please drop me a PM with your account details.

 

[Afrigirl]

Anyone else having problems? Im in Cape Town on vuma and wow, been a shocker of a day. Upload is a FANTASTIC 0.15

Done the normal call in for support and the whatsapp. New IP issued and was fine for 10 minutes.

Please share some of the tests here.

 

[Mypro-D]

Had to switch over to my phone. cant post anything. Wont upload.

 

[Mypro-D]

If you guys reset my line it works for a while.
Then this happens...

Edit, had to connect with my phone. it just goes dead.

 

[Adenoid Hynkel]

Anyone else having problems? Im in Cape Town on vuma and wow, been a shocker of a day. Upload is a FANTASTIC 0.15

Done the normal call in for support and the whatsapp. New IP issued and was fine for 10 minutes.

YouTube has been buffering for me all day long. Garden Route.

 

[Mypro-D]

YouTube has been buffering for me all day long. Garden Route.

I read there was an outage in mossel bay somehere.

 

[grant_cpt]

Just wanna check if anyone else is having buffering issues with Apple services and more in particular Apple Music?

Also, getting messages about "resource unavailable" < AirMobile also affected, fine over Telkom Mobile data

 

[Jefferson D'Arcy]

Thank you.

Yes, we do no have an issue with Vumatel.
Where the client's services were terminated, and a bulk fix is being applied. We're sorry for the inconvenience this caused.

We’re down again.