Afrihost - Pure Fibre Feedback Thread Part 2

[wingnut771]

WARP:

 

[Afrigirl]

View attachment 1774009View attachment 1774010
WARP:
View attachment 1774012

Checking

 

[Afrigirl]

Checking

The transit is down, so we are working on resolving it as soon as possible.

@ronnie_94 We have reached out to Openserve, it looks like the DBN IPC is having significant issues.

We apologise for the inconvenience caused.

 

[AfriNatic]

The transit is down, so we are working on resolving it as soon as possible.

@ronnie_94 We have reached out to Openserve, it looks like the DBN IPC is having significant issues.

We apologise for the inconvenience caused.

Looks like the whole Openserve network in KZN is down which includes Fibre, ADSL, IPC and Transit, which we use for international for DBN clients.

 

[thedudeman]

Hi @AfriNatic, @Afrigirl

Just had an openserve technician out, who confirmed my line is 100% with zero packet loss when they connect an Openserve router with their account to my line, I've changed routers to make sure, but the problem clearly is on your end, could you perhaps assist here, going on 3 days with this... thanks

 

[William1102]

I have followed up Vuma now.

Thanks one question, I have pure 5g at the office and I saw there is an option to move locations

Can I move the 5g to home since vuma goes down at night ?

And come back to work and swop it on Monday ?

 

[Afrigirl]

Hi @AfriNatic, @Afrigirl

Just had an openserve technician out, who confirmed my line is 100% with zero packet loss when they connect an Openserve router with their account to my line, I've changed routers to make sure, but the problem clearly is on your end, could you perhaps assist here, going on 3 days with this... thanksView attachment 1774017

Hi.

I will escalate with the internal NOC team to advise.

 

[ronnie_94]

The transit is down, so we are working on resolving it as soon as possible.

@ronnie_94 We have reached out to Openserve, it looks like the DBN IPC is having significant issues.

We apologise for the inconvenience caused.

Looks like the whole Openserve network in KZN is down which includes Fibre, ADSL, IPC and Transit, which we use for international for DBN clients.

Thanks, been up for a little now, hopefully we can stay up.

 

[Afrigirl]

Thanks one question, I have pure 5g at the office and I saw there is an option to move locations

Can I move the 5g to home since vuma goes down at night ?

And come back to work and swop it on Monday ?

Yes, you can update the location from clientzone

 

[bradza]

yeah Durban was deeeead. Seems up for now.... holding thumbs, crossing fingers, toes, preying...

 

[William1102]

Yes, you can update the location from clientzone

Perfect, when changing how long can it take to work at the new location ?

 

[Afrigirl]

Perfect, when changing how long can it take to work at the new location ?

It can take up to 2 hours

 

[ronnie_94]

Seems to be up and down again @Afrigirl

Few seconds connection, few seconds no connection.

 

[ronnie_94]

Seems to be up and down again @Afrigirl

Few seconds connection, few seconds no connection.

Better again, no disconnects for few minutes.

 

[wingnut771]

 

[Seeyou]

Youtube buffering endlessly this morning. Hopefully just a blip.

165.73.9x.xxx => afrihostza-cpt2 (165.73.98.0/25)

 

[thedudeman]

Hi.

I will escalate with the internal NOC team to advise.

Any feedback on this, day 5 and the problem still persists, its almost unusable at this stage.

 

[Afrigirl]

Hi,

Is the Eassy cable down? Been on around 240ms ping from PE to AWS Middle East (me-south-1) since around 25 October

Feedback received from Cavedog's escalation.

We have received a response from the team at Amazon. They are having issue with their Backbone link and are working with their provider to fix it. Unfortunately there is no ETR on this.

 

[Rah_Skill]

Anyone else in Durban (Openserve), dead in the water?

 

[Afrigirl]

Anyone else in Durban (Openserve), dead in the water?

Hi.

How are the ONT lights?