Afrihost - Pure Fibre Feedback Thread Part 2

Line seems better after the change. Latency has dropped and link is more stable. Tonight will be the test to see how it performs!
 
I’m getting intermittent drops where it shows connected on the router but refuses to connect.After a few minutes opens websites without a problem

MFN Montana Park

@AfriNatic @Afrigirl
 
Afrigirl said:
Hello. They have not confirmed an outage yet, please send me a PM with your email address so I can check with them.
Click to expand...
So far it's dropped 5-6 times this morning. The router still gets an IP but there is no connectivity :unsure: Checked the routers logs and it doesn't report anything
 
S.Claus said:
So far it's dropped 5-6 times this morning. The router still gets an IP but there is no connectivity :unsure: Checked the routers logs and it doesn't report anything
Click to expand...

I am checking with our NOC team.
 
hi, @Afrigirl
I've on the whatsapp, trying to log a ticket. regarding poor international upload speeds.
I've getting around 10Mbps of to Europe. (download is fine, getting 100Mbps as excepted)
local/domestic speeds are fine (JHB > JHB 100/100, and JHB to CPT also 100/100)

The technicians say they've logged a VUMA ticket and have give me an ISP number.

Just checking if international upload speeds is an FNO issue?
 
chrisGolf said:
hi, @Afrigirl
I've on the whatsapp, trying to log a ticket. regarding poor international upload speeds.
I've getting around 10Mbps of to Europe. (download is fine, getting 100Mbps as excepted)
local/domestic speeds are fine (JHB > JHB 100/100, and JHB to CPT also 100/100)

The technicians say they've logged a VUMA ticket and have give me an ISP number.

Just checking if international upload speeds is an FNO issue?
Click to expand...
No, it is not an FNO issue. I have allocated a different IP so we can get the traffic routed via Cape Town. Are you still experiencing slow international speeds?
 
Afrigirl said:
No, it is not an FNO issue. I have allocated a different IP so we can get the traffic routed via Cape Town. Are you still experiencing slow international speeds?
Click to expand...

Well then better chat to your support team, they're logging tickets to Vuma... ?

I have two issues, this is after rebooting multiple times today;

Issue 1:
Latency, getting around 200ms to UK
Code: 
mtr --report -c 5 -i 1 redstation.com
Start: 2023-01-30T14:16:15+0200
HOST: DELL-PC                 Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- ########                    0.0%     5    0.5   0.5   0.3   0.7   0.2
  2.|-- router.lan                 0.0%     5    2.4   2.1   1.7   2.6   0.4
  3.|-- 169-1-23-65.ip.afrihost.j  0.0%     5    3.8   3.5   3.1   4.2   0.5
  4.|-- 169-1-21-91.ip.afrihost.c  0.0%     5    4.3   4.1   3.1   5.6   1.0
  5.|-- 206.249.2.81               0.0%     5    3.7   4.0   3.7   4.3   0.3
  6.|-- be2385.ccr21.lon01.atlas.  0.0%     5  178.1 178.9 178.1 179.8   0.6
  7.|-- 149.11.143.66              0.0%     5  180.8 181.1 180.8 181.7   0.3
  8.|-- be94.300.asr02.dc2.as2086  0.0%     5  190.6 190.9 190.6 191.2   0.3
  9.|-- te0-0-0-2.asr01.dc1.as208  0.0%     5  192.0 192.2 191.6 192.8   0.5
 10.|-- 3228.core1.dc1.as20860.ne  0.0%     5  189.2 189.0 188.6 189.2   0.2
 11.|-- no-ptr.as20860.net         0.0%     5  198.3 197.9 197.0 198.3   0.5

looks like I'm being routed via CT ? hop 4? 169-1-21-91.ip.afrihost.C ?

Second issue > upload speeds to international are very slow, 10Mbps, paying for 100/100.
example 1;
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
example 2:
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net

Local/Domestic speeds are fine. 100/100 as expected.

*You can also see the latency on the speed tests as well.

hope this clarifies.
 
chrisGolf said:
Well then better chat to your support team, they're logging tickets to Vuma... ?

I have two issues, this is after rebooting multiple times today;

Issue 1:
Latency, getting around 200ms to UK
Code: 
mtr --report -c 5 -i 1 redstation.com
Start: 2023-01-30T14:16:15+0200
HOST: DELL-PC                 Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- ########                    0.0%     5    0.5   0.5   0.3   0.7   0.2
  2.|-- router.lan                 0.0%     5    2.4   2.1   1.7   2.6   0.4
  3.|-- 169-1-23-65.ip.afrihost.j  0.0%     5    3.8   3.5   3.1   4.2   0.5
  4.|-- 169-1-21-91.ip.afrihost.c  0.0%     5    4.3   4.1   3.1   5.6   1.0
  5.|-- 206.249.2.81               0.0%     5    3.7   4.0   3.7   4.3   0.3
  6.|-- be2385.ccr21.lon01.atlas.  0.0%     5  178.1 178.9 178.1 179.8   0.6
  7.|-- 149.11.143.66              0.0%     5  180.8 181.1 180.8 181.7   0.3
  8.|-- be94.300.asr02.dc2.as2086  0.0%     5  190.6 190.9 190.6 191.2   0.3
  9.|-- te0-0-0-2.asr01.dc1.as208  0.0%     5  192.0 192.2 191.6 192.8   0.5
 10.|-- 3228.core1.dc1.as20860.ne  0.0%     5  189.2 189.0 188.6 189.2   0.2
 11.|-- no-ptr.as20860.net         0.0%     5  198.3 197.9 197.0 198.3   0.5

looks like I'm being routed via CT ? hop 4? 169-1-21-91.ip.afrihost.C ?

Second issue > upload speeds to international are very slow, 10Mbps, paying for 100/100.
example 1;
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net
example 2:
www.speedtest.net

Speedtest by Ookla - The Global Broadband Speed Test

Use Speedtest on all your devices with our free desktop and mobile apps.
www.speedtest.net www.speedtest.net

Local/Domestic speeds are fine. 100/100 as expected.

*You can also see the latency on the speed tests as well.

hope this clarifies.
Click to expand...

Please can you send the IP you are testing to in the PM so we can investigate further.
 
AfriNatic said:
Please can you send the IP you are testing to in the PM so we can investigate further.
Click to expand...
it's redstation.com (62.233.120.63)
but I'll send my VPN IP as well.

but also look at the speedtest results, the ping is also quite high there as well? 187ms+ ?
 
chrisGolf said:
it's redstation.com (62.233.120.63)
but I'll send my VPN IP as well.

but also look at the speedtest results, the ping is also quite high there as well? 187ms+ ?
Click to expand...

The changes are on the reverse. Is it possible to do a traceroute from the server to your IP? To lon.hosted.co.za it looks okay

Screenshot 2023-01-30 150127.png

Screenshot 2023-01-30 150107.png
 
S.Claus said:
Any feedback regarding this? Dropped again this morning.
Click to expand...
Dropped for a solid 8min again.
200w.gif
 
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