Afrihost - Pure Fibre Feedback Thread Part 2

@AfriNatic
Yall experiencing some issues today? Working on VOiP is no fun today

Code: 
Mar 22 10:18:46    dpinger    58478    WAN_DHCP 165.73.46.1: Alarm latency 2224us stddev 542us loss 22%
Mar 22 10:19:39    dpinger    58478    WAN_DHCP 165.73.46.1: Clear latency 2414us stddev 1898us loss 11%
Mar 22 14:37:24    dpinger    57511    WAN_DHCP 165.73.46.1: Alarm latency 7517us stddev 7510us loss 21%
Mar 22 14:38:35    dpinger    57511    WAN_DHCP 165.73.46.1: Clear latency 2574us stddev 2800us loss 5%
Mar 22 14:39:11    dpinger    57511    WAN_DHCP 165.73.46.1: Alarm latency 2305us stddev 662us loss 22%
Mar 22 14:40:14    dpinger    57511    WAN_DHCP 165.73.46.1: Clear latency 2432us stddev 2065us loss 5%
Mar 22 15:38:01    dpinger    57511    WAN_DHCP 165.73.46.1: Alarm latency 6952us stddev 1513us loss 21%
Mar 22 15:40:51    dpinger    57511    WAN_DHCP 165.73.46.1: Clear latency 2324us stddev 1045us loss 5%
 
Last edited:
okay, I see there is a high impact alert on the status page ;

Usually i get this notifications on the mobile app?
1679482081802.png
 
blaine666 said:
I purchased a townhouse and it had a VUMA box in it already, so I applied for internet through Afrihost, they processed my application and sent me my router, told me my line was active and was told to test, it failed so then I reported no internet, apparently the issue is on VUMA's side, Afrihost trying to escalate but its not happening fast enough, I do a lot of work from home and need internet ASAP, this is going on since Wed last week.
Click to expand...

Still struggling to get this resolved by VUMA. :thumbsdown:
 
NOTICE:

We are doing emergency maintenance in CPT. We are moving servers and equipment to new cabinets.

NAT will be intermittent as we move nat boxes one by one. Youtube caches will be intermittent. We have 2 caches that will stay operational in CPT during the move so impact will be minimal but it might be slower than normal when served from JHB.

We are working through the night and maintenance will be done by 5am tomorrow. Apologies for any issues experienced.
 
StanVaden said:
@AfriNatic
Yall experiencing some issues today? Working on VOiP is no fun today

Code: 
Mar 22 10:18:46    dpinger    58478    WAN_DHCP 165.73.46.1: Alarm latency 2224us stddev 542us loss 22%
Mar 22 10:19:39    dpinger    58478    WAN_DHCP 165.73.46.1: Clear latency 2414us stddev 1898us loss 11%
Mar 22 14:37:24    dpinger    57511    WAN_DHCP 165.73.46.1: Alarm latency 7517us stddev 7510us loss 21%
Mar 22 14:38:35    dpinger    57511    WAN_DHCP 165.73.46.1: Clear latency 2574us stddev 2800us loss 5%
Mar 22 14:39:11    dpinger    57511    WAN_DHCP 165.73.46.1: Alarm latency 2305us stddev 662us loss 22%
Mar 22 14:40:14    dpinger    57511    WAN_DHCP 165.73.46.1: Clear latency 2432us stddev 2065us loss 5%
Mar 22 15:38:01    dpinger    57511    WAN_DHCP 165.73.46.1: Alarm latency 6952us stddev 1513us loss 21%
Mar 22 15:40:51    dpinger    57511    WAN_DHCP 165.73.46.1: Clear latency 2324us stddev 1045us loss 5%
Click to expand...
Just to add to this. It seems to be a Frogfoot issue. A colleague of mine (that lives a couple of blocks over) has the same drops at the same time. However he is with Frogfoot - Vox
 
Hi,
My link went down at 16h00
Has not returned. Please assist urgently
@AfriNatic @Afrigirl
Ticket LHP 24592226

Edit, entire complex seems down.

Kind regards,
Chris
 
Last edited:
chrisGolf said:
Yes, @Joseph_ is right, GPON, VUME AE.
is this the outage you’ve reported at ~9 this morning? Is there a ETR for the outage? Is it related to DFA backhaul?
Click to expand...

Please drop me a pm with your email address so I can have a look for you and see if it's related to the outages reported.
 
AfriNatic said:
Please drop me a pm with your email address so I can have a look for you and see if it's related to the outages reported.
Click to expand...
PM sent. Please check, would like to log a VUMA ticket asap if it’s not related to the outage.
 
AfriNatic said:
There is a major outage on Vuma AE but just a few VV issues reported.
Click to expand...
Yeah I have had around 5 drops in the last hour. I really do wonder if i switch back to Afrihost if these drops will stop with DHCP compared to PPPoE or if I will still have packet loss like before
 
AfriNatic said:
NOTICE:

We are doing emergency maintenance in CPT. We are moving servers and equipment to new cabinets.

NAT will be intermittent as we move nat boxes one by one. Youtube caches will be intermittent. We have 2 caches that will stay operational in CPT during the move so impact will be minimal but it might be slower than normal when served from JHB.

We are working through the night and maintenance will be done by 5am tomorrow. Apologies for any issues experienced.
Click to expand...
That's a shame. My Openserve fibre is basically stuffed here in PE.
 
AfriNatic said:
NOTICE:

We are doing emergency maintenance in CPT. We are moving servers and equipment to new cabinets.

NAT will be intermittent as we move nat boxes one by one. Youtube caches will be intermittent. We have 2 caches that will stay operational in CPT during the move so impact will be minimal but it might be slower than normal when served from JHB.

We are working through the night and maintenance will be done by 5am tomorrow. Apologies for any issues experienced.
Click to expand...
Is speeds one of the issues?
https://www.speedtest.net/result/14513310379.png Speeds down again. Fluctuating continues. Little annoying.
 
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