Afrihost - Pure Fibre Feedback Thread Part 2

Something is not right today, can't use Tyme bank on the phone via Afrihost - works fine over Vodacom. Sites take forever to load. Some services are just plain down.

1679509139993.png
 
Any issues with AH dns servers? Had to change my whole network here at home.Also in CPT
 
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Just come on to play Warzone DMZ and I can't because of a bad connection.
This looks like the same problem we had for months starting last year in October with Vuma Villages.
How many months until it is fixed this time?
1679514606258.png

102-182-168-1.ip.airmobile.co.za seems to be the start of the problem
 
Literally cannot download a 3Gb PC Game Pass file. 106kb/s on a 1Gb line and it stops dead every few seconds.

Something's wrong somewhere.
 
Has Afrihost run out of data bandwidth?

Reminds me of Cool Ideas when they ran out of bandwidth data some years ago and lost half of their customer base.
 
I'm also in Walmer.


I activated Mullvad VPN and everything is fine.

Something is not right today, can't use Tyme bank on the phone via Afrihost - works fine over Vodacom. Sites take forever to load. Some services are just plain down.

View attachment 1496817

Any issues with AH dns servers? Had to change my whole network here at home.Also in CPT

Also having problems here in Cape Town. Wireless goes down every so often - thinks it's a Afrihost DNS issue

We are aware of the DNS issues in CPT. We moved servers in the DC and the cluster is not performing the way it should. We are working on a solution. Apologies for the issues.
 
Vuma village slow again

Just come on to play Warzone DMZ and I can't because of a bad connection.
This looks like the same problem we had for months starting last year in October with Vuma Villages.
How many months until it is fixed this time?
View attachment 1496833

102-182-168-1.ip.airmobile.co.za seems to be the start of the problem

Has Afrihost run out of data bandwidth?

Reminds me of Cool Ideas when they ran out of bandwidth data some years ago and lost half of their customer base.

NWI-15217

DFA ring Sandton/Randburg to Teraco via Senderwood down.


"date_created": "2023-03-22T19:47:30+0200",
"record_id": 57002,
"comment": "Technicians notified of possible outage"
}
]
},
"product": [
"Vuma Village"
],
"affected_streets": "",
"suburb": "",
"nwi_name": "Teraco Isando to Senderwood",
"impact": "No connectivity",
"network_type": [
"GPON"
],
"event_start_date": "2023-03-22T19:47:27+02:00",
 
Literally cannot download a 3Gb PC Game Pass file. 106kb/s on a 1Gb line and it stops dead every few seconds.

Something's wrong somewhere.

Not seeing any issues in KZN. Is this after the link was restored? Is it all traffic?
 
We are aware of the DNS issues in CPT. We moved servers in the DC and the cluster is not performing the way it should. We are working on a solution. Apologies for the issues.

The DNS is fixed. Please let me know if it still gives issues. Apologies for the issues experienced.
 
Has Afrihost run out of data bandwidth?

Reminds me of Cool Ideas when they ran out of bandwidth data some years ago and lost half of their customer base.

We don't have any capacity constraints currently. We make sure to have double and triple NLD backups for all regions. We have enough capacity to serve all our clients. The current issues are a number of FNO outages and issues in CPT is related to the server moves in the data centre.
 
Anyone else having connection issues to Steam? Also facebook? Sometimes it works, sometimes it doesn't. Been the past week.
 
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