Afrihost - Pure Fibre Feedback Thread Part 2

Just got this today, I'm assuming 250/250 kicks in from 1 Jun too?
Screenshot_20230426-160308_Gmail.png
 
Durban connection is really bad again, was only good yesterday after the day befores issues. Another fibre long distance problem?
 
God im tired of this country and every service being so half arsed.

Fix your dogshit, its pathetic today.

JHB, Vuma.

And no, you dont need my email, just get it fixed, simple. Thanks.
 
Is there an issue this morning?

The lights are on but nobodies home. Some sites render, others time out... thought maybe dns so I changed from Afrihost to Google (8.8.8.8) but no difference.
 
Draken said:
God im tired of this country and every service being so half arsed.

Fix your dogshit, its pathetic today.

JHB, Vuma.

And no, you dont need my email, just get it fixed, simple. Thanks.
Click to expand...

sand_man said:
Is there an issue this morning?

The lights are on but nobodies home. Some sites render, others time out... thought maybe dns so I changed from Afrihost to Google (8.8.8.8) but no difference.
Click to expand...

Sorry for the issues experienced. We migrated to a new switch this morning at 4 am and are seeing an impact to clients after on certain devices. We are investigating the issue.
 
We applied a temp fix to a possible bug/issue with the switch.

Please test and let me know if you have any issues
 
chief786 said:
@AfriNatic ,This was a planned maintenance and it should be announced before hand on your website to your valued customers.
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Hi

Yes, it should have been. We have been prepping for a week regarding this change and required simply to change 2 x fibre cables from one switch to the other.

When we did that traffic instantly returned to normal. We did our post-change checks and were happy with everything. We have Raspberry Pi's deployed all over at staff premises and some clients to monitor changes and we were happy.

It seemed that only certain devices were affected and the majority of clients were not affected so we did not pick up the issue straight away.

I do apologise for this.
 
AfriNatic said:
Hi

Yes, it should have been. We have been prepping for a week regarding this change and required simply to change 2 x fibre cables from one switch to the other.

When we did that traffic instantly returned to normal. We did our post-change checks and were happy with everything. We have Raspberry Pi's deployed all over at staff premises and some clients to monitor changes and we were happy.

It seemed that only certain devices were affected and the majority of clients were not affected so we did not pick up the issue straight away.

I do apologise for this.
Click to expand...
Thanks for the efforts and quick resolve man. All good here. Life isn’t perfect. Being in IT myself I’ve come to realise there’s always edge cases that only show up in “Production”.
 
bradza said:
Durban connection is really bad again, was only good yesterday after the day befores issues. Another fibre long distance problem?
Click to expand...

Hey,

On which FNO are you currently? Drop me a pm with some tests you might have let me push the fno for some feedback.
 
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