Afrihost - Pure Fibre Feedback Thread Part 2

[///MoH]

How long do speed upgrades usually take to process? I upgraded this morning, but it's still pending.

No rush, just curious since the app mentioned it would be immediate.

 

[ronnie_94]

How long do speed upgrades usually take to process? I upgraded this morning, but it's still pending.

No rush, just curious since the app mentioned it would be immediate.

Did you try rebooting router and ONT?

 

[elf_lord_ZC5]

How long do speed upgrades usually take to process? I upgraded this morning, but it's still pending.

No rush, just curious since the app mentioned it would be immediate.

Switch your router off, wait awhile, switch it on again. Maybe?

 

[AfriNatic]

How long do speed upgrades usually take to process? I upgraded this morning, but it's still pending.

No rush, just curious since the app mentioned it would be immediate.

We place the upgrade automatically via api depending on the FNO and our system waits for confirmation before we process the upgrade on our side.

Drop me a pm so I can check for you the status.

 

[///MoH]

We place the upgrade automatically via api depending on the FNO and our system waits for confirmation before we process the upgrade on our side.

Drop me a pm so I can check for you the status.

Done.

 

[AfriNatic]

Done.

sorted

 

[///MoH]

sorted

Not quite sorted... Take a look when you get a chance

 

[killerbyte]

Not quite sorted... Take a look when you get a chance

please?

 

[S.Claus]

@AfriNatic @Afrigirl What is going on? MFN

 

[Vorastra]

@AfriNatic @Afrigirl What is going on? MFN
View attachment 1755836

I was wondering the same thing. Sites loading slowly on and off. MFN but in DBN.

 

[S.Claus]

I was wondering the same thing. Sites loading slowly on and off. MFN but in DBN.

I'm in PTA so it affected a massive area. Mine is back to normal just wish they would tell us if they're fixing something or doing maintenance.

 

[IamNoone]

Yes same here, in KZN on Openserve as well.

Using the ezviz app. Hikvision also won't connect. Connecting the DVR to a Vodacom LTE router and using the same phone, no problems works 100%.

Connecting the DVR back to the Afrihost connection on Openserve, can't access the cameras.

I am unsure of what server the DVR is trying to reach, no IP or Hostname listed in the settings, so I can't even run a trace route...

Try using Afrihost ddns for the server.

It is your fibre username.ip.afrihost.co.za

Ie. inoone.ip.afrihost.co.za

 

[LinleyZA]

Hi @AfriNatic @Afrigirl

I have been getting latency and speed issues on Metrofibre in Pietermaritzburg during the evenings for the past week. Tried rebooting both ONT and Router multiple times and running PC direct to ONT, but still get the same issue.
During the day the connection is perfect.

 

[Afrigirl]

Hi @AfriNatic @Afrigirl

I have been getting latency and speed issues on Metrofibre in Pietermaritzburg during the evenings for the past week. Tried rebooting both ONT and Router multiple times and running PC direct to ONT, but still get the same issue.
During the day the connection is perfect.

View attachment 1756115

Hello.

Please check your PM.

 

[Vorastra]

@Afrigirl can you confirm the latest firmware version for the EX511 V2.0? Seems TP-L don't provide it online.

Is current latest, 0.4.0 3.0.0 v607e.0 Build 231108 Rel.5398n ?

Shot, dot.

 

[Afrigirl]

@Afrigirl can you confirm the latest firmware version for the EX511 V2.0? Seems TP-L don't provide it online.

Is current latest, 0.4.0 3.0.0 v607e.0 Build 231108 Rel.5398n ?

Shot, dot.

Hi.

When logged into the Tplink App, do you have Firmware updates?
Or you can log in to the router to check for updates.

 

[Vorastra]

Hi.

When logged into the Tplink App, do you have Firmware updates?
Or you can log in to the router to check for updates.

I've checked in the router using the "check update" feature, and no update.

I ask since usually with the ISP-handled routers, updates aren't pushed out until requested. I was mostly asking since my previous ISP used to do this, where I'd have to ask manually for an update.

 

[wingnut771]

@Afrigirl can you confirm the latest firmware version for the EX511 V2.0? Seems TP-L don't provide it online.

Is current latest, 0.4.0 3.0.0 v607e.0 Build 231108 Rel.5398n ?

Shot, dot.

If it ain't broke don't fix it.

 

[Vorastra]

If it ain't broke don't fix it.

In my case, it's DoH/DoT which routers of the same family have had added with an update.

As you can see, the current firmware is dated 08/11/2023.

 

[Vorastra]

I see you guys have changed your pathing for KZN, @AfriNatic . I mentioned it in a message to @Afrigirl.
MyBB speed test now shows "Afrihost Other" instead of "Afrihost Fibre".

Maybe it's just placebo, but I swear ping to the one EU-based game I play is down ~4ms.

Luckily I had some traces from testing the other day to compare.

I see a massive reduction in hops, and lower ping. I hope this is something permanent going forward.

Did you guys drop the CG-NAT or something? I swear WAN IP used be in the 100.x range, and I see it there on the second hop in the "before" shot. WAN IP is now 169.x, and shows up in IP checker sites as the same.

I'm seeing much lower

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