Afrihost - Pure Fibre Feedback Thread Part 2

I need assistance with my ZTE 5g please. At least someone who can do basic logical reasoning and not ask me if sim is inserted when I told them I am connected through the device talking to them. That is pathetic to be honest, I dont have the energy or will power to do the chatgpt baby sit word by word today

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So it came preconfigured. None of the user names and or passwords works to be connected as given to me by AH. I can please have someone who can actually give me my details and help me - That is all I want.
Hi.

Please drop me a PM with or email address or the LTE username you are seeing on clientzone.
 
1.JPG@Afrigirl Can u check Westering, Port Elizabeth if there are any issues with FF/Afrihost pls. Getting constant lag spikes.
 
@Afrigirl Since yesterday I'm getting intermittent slow speeds (Mostly at night, from mid-afternoon). It also seems only YouTube is unaffected. I didn't as yet log a fault, but why is this the case? Congestion?

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Please reboot and check now
Rebooted Nokia ONT and router, same result:
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edit: I see the account details have changed in clientzone, I downgraded last week to 150mb but isn't it only supposed to change in the new month? Why do I still have 250mb DL speed?
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Anyone else getting slow international speeds this afternoon on Openserve? Speed tests are all over the place, but ping seems higher than usual to the UK - In Durban
Scratch that, even local speed tests the download speed is terrible, 100/100 line1758297008174.png
 
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Guess it's mobile data for the night. Hope it sorts itself out soon
Openserve is normally the stable one, although, I have been with vuma and mfn and have never had congestion.

Is it congestion? More frequent tests needed, like test 3 in a row every 15 mins.
 
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