Afrihost - Pure Fibre Feedback Thread

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AfriMan said:
Can you run some tests on your side? Also, which provider are you on?
Click to expand...

Octotel, Southern Suburbs. Here's an MTR to Coreix's speedtest server in London. It's usually a flat 142ms, now 208ms on average:

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   22 |   22 |    0 |    0 |    0 |    0 |
|         165-73-101-65.ip.afrihost.co.za -    0 |   22 |   22 |    1 |    1 |    1 |    1 |
|          169-1-21-201.ip.afrihost.co.za -    0 |   22 |   22 |    1 |    1 |    2 |    1 |
|                            196.25.26.65 -    0 |   22 |   22 |    1 |    2 |    6 |    2 |
|                             10.189.30.2 -    0 |   22 |   22 |  147 |  166 |  180 |  163 |
|ge-0-1-0-68.peering1.the.lon1.coreix.net -    0 |   22 |   22 |  167 |  200 |  244 |  185 |
|        xe-5-1.edge4.enf.lon5.coreix.net -    0 |   22 |   22 |  163 |  185 |  224 |  171 |
|        85.13.221.178.reverse.coreix.net -    0 |   22 |   22 |  172 |  208 |  243 |  192 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Also usually 140-150ms:

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   17 |   17 |    0 |    0 |    0 |    0 |
|         165-73-101-65.ip.afrihost.co.za -    0 |   17 |   17 |    0 |    0 |    1 |    1 |
|          169-1-21-201.ip.afrihost.co.za -    0 |   17 |   17 |    0 |    0 |    2 |    0 |
|                            196.25.26.65 -    0 |   17 |   17 |    1 |    1 |    3 |    2 |
|                             10.189.30.2 -    0 |   17 |   17 |  148 |  162 |  178 |  168 |
|             ae4.rt0.thn.bandwidth.co.uk -    0 |   17 |   17 |  186 |  199 |  220 |  203 |
|              ae1.rt1-cr.ldn.as25369.net -    0 |   17 |   17 |  188 |  204 |  224 |  213 |
|                     Packet was too big. -  100 |   17 |    0 |    0 |    0 |    0 |    0 |
|         93.76.44.185.baremetal.zare.com -    0 |   17 |   17 |  185 |  201 |  214 |  214 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
Seeyou said:
Also usually 140-150ms:

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   17 |   17 |    0 |    0 |    0 |    0 |
|         165-73-101-65.ip.afrihost.co.za -    0 |   17 |   17 |    0 |    0 |    1 |    1 |
|          169-1-21-201.ip.afrihost.co.za -    0 |   17 |   17 |    0 |    0 |    2 |    0 |
|                            196.25.26.65 -    0 |   17 |   17 |    1 |    1 |    3 |    2 |
|                             10.189.30.2 -    0 |   17 |   17 |  148 |  162 |  178 |  168 |
|             ae4.rt0.thn.bandwidth.co.uk -    0 |   17 |   17 |  186 |  199 |  220 |  203 |
|              ae1.rt1-cr.ldn.as25369.net -    0 |   17 |   17 |  188 |  204 |  224 |  213 |
|                     Packet was too big. -  100 |   17 |    0 |    0 |    0 |    0 |    0 |
|         93.76.44.185.baremetal.zare.com -    0 |   17 |   17 |  185 |  201 |  214 |  214 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Click to expand...

140ms is pretty low for UK - I usually see around 160ms at best. I think our NOC team would concerned if you're consistently seeing 200ms+.

We ran some tests on our side last night, everything seemed pretty much normal.
 
Stable again this morning, so a comparison for reference:

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   22 |   22 |    0 |    0 |    0 |    0 |
|         165-73-101-65.ip.afrihost.co.za -    0 |   22 |   22 |    1 |    1 |    1 |    1 |
|          169-1-21-201.ip.afrihost.co.za -    0 |   22 |   22 |    1 |    1 |    2 |    1 |
|                            196.25.26.65 -    0 |   22 |   22 |    1 |    2 |   13 |    2 |
|                             10.189.30.2 -    0 |   22 |   22 |  141 |  142 |  143 |  142 |
|ge-0-1-0-68.peering1.the.lon1.coreix.net -    0 |   22 |   22 |  141 |  142 |  143 |  142 |
|        xe-5-1.edge4.enf.lon5.coreix.net -    0 |   22 |   22 |  142 |  142 |  146 |  143 |
|        85.13.221.178.reverse.coreix.net -    0 |   22 |   22 |  142 |  142 |  143 |  142 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Code: 
|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.1.1 -    0 |   17 |   17 |    0 |    0 |    0 |    0 |
|         165-73-101-65.ip.afrihost.co.za -    0 |   17 |   17 |    1 |    1 |    1 |    1 |
|          169-1-21-201.ip.afrihost.co.za -    0 |   17 |   17 |    1 |    1 |    1 |    1 |
|                            196.25.26.65 -    0 |   17 |   17 |    1 |    1 |    3 |    2 |
|                             10.189.30.2 -    0 |   17 |   17 |  141 |  141 |  142 |  142 |
|             ae4.rt0.thn.bandwidth.co.uk -    0 |   17 |   17 |  142 |  142 |  143 |  142 |
|              ae1.rt1-cr.ldn.as25369.net -    0 |   17 |   17 |  142 |  142 |  146 |  142 |
|                     Packet was too big. -  100 |   17 |    0 |    0 |    0 |    0 |    0 |
|         93.76.44.185.baremetal.zare.com -    0 |   17 |   17 |  142 |  142 |  143 |  142 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
 
AfriMan said:
140ms is pretty low for UK - I usually see around 160ms at best. I think our NOC team would concerned if you're consistently seeing 200ms+.

We ran some tests on our side last night, everything seemed pretty much normal.
Click to expand...

Check the post before this one and compare to the one from last night - I'm not imagining things :)
 
AfriMan said:
140ms is pretty low for UK - I usually see around 160ms at best. I think our NOC team would concerned if you're consistently seeing 200ms+.
Click to expand...

On second glance, that's actually a pretty disturbing statement. Your NOC team would only become concerned if latency to EU was SIXTY MILLISECONDS above a known optimal value?
 
Seeyou said:
On second glance, that's actually a pretty disturbing statement. Your NOC team would only become concerned if latency to EU was SIXTY MILLISECONDS above a known optimal value?
Click to expand...

For UK 160-180ms is considered good, to my knowledge. So 200ms+ is not that far off.
 
AfriMan said:
For UK 160-180ms is considered good, to my knowledge. So 200ms+ is not that far off.
Click to expand...

From outside of Cape Town, maybe. I wouldn't call 180ms "good" though. 140ms is pretty much average on CISP, Vox and a number of other ISPs I've been with, from Cape Town.
 
Seeyou said:
From outside of Cape Town, maybe. I wouldn't call 180ms "good" though. 140ms is pretty much average on CISP, Vox and a number of other ISPs I've been with, from Cape Town.
Click to expand...

Our NOC team are looking at it. They've said they should be able to replicate this evening and then tell us more.
 
@AfriMan

758182

Routing is still not the brilliant but is better than liquid telecom. If only you guys could match the latency where its 20ms lower (or more) on other isps.
 
Just activated my Afrihost 50Mbps up/down fibre line, but I'm getting horrible speeds. I'm talking 0.25 Mbps. Is there any router settings I have to change aside from configuring my router to work in Wireless Router Mode? This is with FrogFoot and I am using a TP-Link W8980.
 
Loppas said:
@AfriMan

View attachment 758182

Routing is still not the brilliant but is better than liquid telecom. If only you guys could match the latency where its 20ms lower (or more) on other isps.
Click to expand...

We're still tinkering and optimising, and we're making some other major changes while the network is relatively quiet (thankfully everyone is getting dronk on the client side ;) )

I am sure we'll see things settle into a great experience.
 
EtTA said:
Just activated my Afrihost 50Mbps up/down fibre line, but I'm getting horrible speeds. I'm talking 0.25 Mbps. Is there any router settings I have to change aside from configuring my router to work in Wireless Router Mode? This is with FrogFoot and I am using a TP-Link W8980.
Click to expand...

Are these the speeds you are getting over LAN cable (direct into router) or over WiFi?
 
Probably congestion on Frogfoot side... can check if you have tons of packetloss with an app such as PingTracer or Pingplotter.
If yes, then you know it's a Frogfoot issue and not Afrihost.
 
Conack said:
Probably congestion on Frogfoot side... can check if you have tons of packetloss with an app such as PingTracer or Pingplotter.
If yes, then you know it's a Frogfoot issue and not Afrihost.
Click to expand...

Very likely because it'f flying this side. Could also be area related.
 
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