Afrihost - Pure Fibre Feedback Thread

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AfriMan said:
NOC report that we've switched back to SEACOM and everything should be back to normal. Hopefully, everyone's Saturday is back on track.

Anyone who is not loving Star Trek Picard will be subject to my woeful disdain.
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loving it :thumbsup: check out "avenue 5".
 
Hi Afriman,

I am hoping you can help - I placed an order on Friday for Pure Fiber in lieu of my current DSL package. I subsequently changed my mind to join Afrihost with fiber and submitted a ticket (ref QXG-682-63920) to cancel my order scheduled for 01 March 2020. Via the response I am getting from Support, it appears that there is great confusion - all I need is confirmation from Afrihost that my application for fiber has been cancelled (Order # AHE008C2B3E495).

Thanks
 
Igor III said:
Hi Afriman,

I am hoping you can help - I placed an order on Friday for Pure Fiber in lieu of my current DSL package. I subsequently changed my mind to join Afrihost with fiber and submitted a ticket (ref QXG-682-63920) to cancel my order scheduled for 01 March 2020. Via the response I am getting from Support, it appears that there is great confusion - all I need is confirmation from Afrihost that my application for fiber has been cancelled (Order # AHE008C2B3E495).

Thanks
Click to expand...

Yo!

Sorry to hear that you've decided not to go with us. I've asked our team to cancel everything. Means you will need to apply from scratch with your new ISP, since we should cancel before the order is placed with the fibre provider.

Let me know if you change your mind. Our latency is a challenge with WACS and SAT3 down, but I believe we should be seeing great performance again once they're fixed (around 8 Feb).

Happy to chat about any concerns you have that might be influencing your decision.
 
AfriMan said:
Hugh Laurie - say no more, I'm there!

Also SERIOUSLY enjoying The Outsider. Someone gave me the book, but I never got to it - definitely going to read it as well :love: (and episode 5 just aired!)
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Nah not sure what @wingnut771 Is on about.

Greys Anatomy
The 100
Manifest
Geordie Shore

Now we talking tv shows! :p :popcorn:
 
AfriMan said:
Hugh Laurie - say no more, I'm there!

Also SERIOUSLY enjoying The Outsider. Someone gave me the book, but I never got to it - definitely going to read it as well :love: (and episode 5 just aired!)
Click to expand...
:thumbsup: watching that too. "evil" another good one.
 
cavedog said:
Nah not sure what @wingnut771 Is on about.

Greys Anatomy
The 100
Manifest
Geordie Shore

Now we talking tv shows! :p :popcorn:
Click to expand...
haven't seen geordie shore.

here some others:

emergence
deputy
law and order svu
s.w.a.t.
criminal minds
new amsterdam
the resident
the good doctor
 
cavedog said:
Nah not sure what @wingnut771 Is on about.

Greys Anatomy
The 100
Manifest
Geordie Shore

Now we talking tv shows! :p :popcorn:
Click to expand...

LOL. I used to be addicted to Grey's with my ex. Then she dumped me and it was never the same :crying:

Dig the 100 also - Octavia is life!

Will check out those others - I love me a good series!
 
wingnut771 said:
haven't seen geordie shore.

here some others:

emergence
deputy
law and order svu
s.w.a.t.
criminal minds
new amsterdam
the resident
the good doctor
Click to expand...

Waiting for Hunters on Amazon Prime - looks amazing. Also enjoyed The Widow, The Man in High Castle, Goliath, The Boys. Some gems there.

Movie selection also starting to get much better. They have Terminator 2: Judgement Day. Probably my favourite movie of the 90's.
 
AfriMan said:
Waiting for Hunters on Amazon Prime - looks amazing. Also enjoyed The Widow, The Man in High Castle, Goliath, The Boys. Some gems there.

Movie selection also starting to get much better. They have Terminator 2: Judgement Day. Probably my favourite movie of the 90's.
Click to expand...
+1 for the boys.
 
AfriMan said:
Yo!

Sorry to hear that you've decided not to go with us. I've asked our team to cancel everything. Means you will need to apply from scratch with your new ISP, since we should cancel before the order is placed with the fibre provider.

Let me know if you change your mind. Our latency is a challenge with WACS and SAT3 down, but I believe we should be seeing great performance again once they're fixed (around 8 Feb).

Happy to chat about any concerns you have that might be influencing your decision.
Click to expand...

Thanks Afriman - much appreciated.

Please keep in mind that the Openserve line I currently have with a different ISP should not be cancelled (only my application to Afrihost to migrate it), as I will request the new ISP to migrate it.

Kind regards
 
Do Afrihost provide any support on a Sunday morning or are they all in church?
 
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jdido87 said:
Do Afrihost provide any support on a Sunday morning or are they all in church?
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We definitely have people working on Sunday. You should be able to send an email and get a response 24//7. You can also request a call back in ClientZone.

Anything I can help with?
 
Igor III said:
Thanks Afriman - much appreciated.

Please keep in mind that the Openserve line I currently have with a different ISP should not be cancelled (only my application to Afrihost to migrate it), as I will request the new ISP to migrate it.

Kind regards
Click to expand...

If the line isn't with us, we can do anything with it, except cancel our migration order.
 
So you guys @AfriMan charge me for a 200Mbps line for this month because you said I downgraded too late and it will only be effective end of Feb but my line has been downgraded? Clientzone is bugged....

Opera Snapshot_2020-02-02_210325_speedtest.mybroadband.co.za.png

Opera Snapshot_2020-02-02_210404_clientzone.afrihost.com.png

Opera Snapshot_2020-02-02_210434_clientzone.afrihost.com.png
 
Wow 8Mbps is slow feels like my internet is broken. No offence to the guys on 8 or 10Mbps but wow how do you guys manage.
 
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